TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,960 customer reviews

Everything went smoothly as planned, the transfers we're waiting for us and on time. Timely response to any questions. It's great to go on holidays to a new destination and not have any transport/booking issues.
Only thing I did try calling a few times to speak with someone weeks prior to our trip and couldn't get through, left a message but no return call. But all communication via email was good.
Would definitely use Travel online again and highly recommend your service. Thank you.

Darren Henderson

9th Jan 2023

Definitely recommend Travel Online to family and friends, pricing is competitive and staff friendly and reliable

Nicole Kennedy

8th Jan 2023

All good, just took a couple of attempts to get the return flight right on the itinerary and had to ask for all the vouchers to be emailed - all minor details. Would definitely recommend.

Paul Gilmore

7th Jan 2023

Great service l have already rebooked next trip l would definitely recommend.

Rosemary Wood

1st Jan 2023

Your service is absolutely wonderful. Cheaper than the hotel direct or any other booking site. You got back to us strait away and no issues at all in the other end. Will definitely use you guys again.
Thank you
Lila

Lila Thompson

31st Dec 2022

Very easy stress free online booking and process. Well informed and prompt responses excellent value

Tina Boyd

31st Dec 2022

Kristy was great. Answered all our questions quickly and made sure we had everything we needed.
Highly recommend!!

Rachel Moore

31st Dec 2022

I always book our Fiji holidays with Travelonline. Not only do you provide the best price, but also the best service. Thank you.

Donna Bowers

30th Dec 2022

Fantastic work to Lisa and the team at travelonine. I'm not the easiest customer to deal with but they've been responsive and very helpful. Keep up the great work.

Patrick Nguyen

30th Dec 2022

Very happy with our service every thing went well

Mark Pay

30th Dec 2022

Highly recommend TravelOnline.
Our holiday was hassle-free and everything booked and as described. A beautiful holiday.

Nicola G

30th Dec 2022

Great communications from start to finish. Everything was handled by travelonline without any issues.

Pina Bettiol

28th Dec 2022

Very helpful, prompt responses and adjusted holiday dates/details to our requests easily. First time dealing with an online overseas holiday package and it was seamless - Fantastic experience and we will be back for more - Thank you Kristy (& others) - John, Geelong VIC

John Punton

28th Dec 2022

Great communication, booking through Travel Online was a breeze. Received a tote bag on arrival which really came in handy throughout the holiday - definitely a nice touch!

Rachel W

21st Dec 2022

Excellent customer service. Very happy with my dealings with Travelonline.

Kerry Horder

19th Dec 2022

the service we received from shameen was fantastic, if only we could say as much for the flights from jetstar wont fly with them again .

Katherine Conarty Townsley Pegoraro

19th Dec 2022

I appreciate the patience and professionalism received despite changing the holiday dates 4 times

Paul Moyo

18th Dec 2022

Booking was perfect and everything went to plan the entire trip

Chris Jovcevski

18th Dec 2022

Was a little unsure about booking and paying online but absolutely no issues whatsoever
I will definitely use travel on line for my next holiday
Everything that was planned come to life and my holiday was just awesome
Thanks guys

Keith Cummings

16th Dec 2022

No complaints.... Everything was really smooth. Would definitely book through Travel Online again.

Stephen Green

16th Dec 2022