TravelOnline Reviews

Excellent price and the service was efficient and accurate. Highly recommend travel online

Very good serivce but online only, trying to get a phone call back was not easy.

Thank you for popping up on FB at the time that you did!! I had done nothing about accommodation for my Hamilton Island holiday when you appeared. It was just as well cause when I tried anywhere else to get accomm I was not successful. Fortunately you came through with the goods and that sealed all up for our holiday. Thank you. The package also included a Sunset Sailing trip which was also very enjoyable and probably we would not have found out about it without your holiday offer. The Whitsunday apartments were also lovely to stay in and they gave us a complimentary room upgrade (without us even asking) so we did not have to change into a lower apartment mid holiday which was absolutely fabulous by them. Many many thanks.

Excellent service.
Only small drawback was it was difficult to speak to you on the phone once

Bula! From the moment I booked our Naviti Resort holiday, Travelonline provided great communication so that all deadlines were able to be met. This was made possible by Kristy Nixon, our travel consultant. Her prompt attention, by email or telephone, to any questions that we had, was much appreciated. Vinaka!

I was very happy to find availability on your site as I couldn't find anything. It was a little difficult sometimes with communication but understand it's a very busy time in the travel industry. Overall I'd definitely book with you again and refer you to my family and friends.

Booking our holiday with TravelOnline was convenient and any queries we had received a response. We would book with you again and recommend you to family and friends.

First time I have used Travel Online and definitely won't be the last.
Have recommended Travel Online to all our friends.

Hi Lisa,

Thank you SO much for such an easy booking experience!! The Padma Legian was a true luxury resort! Our transfer from the airport to the hotel wasn't on time but the Reception Desk helped us get in contact with him and he was very apologetic due to traffic (which I do understand). If I could make a suggestion with the Finns Package, I had to speak to 3 different people before they knew the package we had, can I suggest a voucher is provided to future travellers this would then alleviate this issue.

We had an absolute ball in Legian, thank you!!

Karen

Booking procedure user friendly. Staff friendly and helpful

Loved booking through Travelonline have recommended to so many people! Great deals, easy to get things organised or changed, had a great experience- this is coming from someone that never uses a travel agent - I think I am converted.

Easy booking and no issues, the deal was better than expected as well

Sorting everything out quickly and taking care always rang back of any problems occurred

Very smooth process. No issues of concern

Excellent service. So easy to book flights and resorts. Airport/Hotel pick up seamless.

Thank you very much, the travel vouchers provided clear details on what was required and all was easy. The only information that I would recommend adding is due to the current situation of staff shortages and the hotel being a little too far to walk in/out of town. It would have been helpful to know beforehand that:
- the hotel is located a 15 minute walk from town, we recommend taking some local cash out to be able to use the public buses. Their is a bus outside of the hotel and Google maps will reflect accurate bus times, $2 to town.
- there is also a bus form the airport to the hotel/town which will cost $10
- due to staff shortages, restaurants are booked out well in advance, prepare early and make bookings to avoid disappointment.
- also book transfers to the mountain early from your hotel to prevent not being able to get up.

Second time I have used TravelOnline and would definitely use again. I have recommended them to family and friends.

Great service. I changed my booking a couple of times due to shows being postponed at the Crown. Very accomodating, quick replies and friendly staff.

Great service. All information provided on time. Thank you

Happy to recommend travel online. Very helpful with everything.
All went smoothly, I would book again.