TravelOnline Reviews

My family and I had a fantastic trip to Fiji and Travel Online looked after us well. Highly recommended!!

Communication and customer service was fantastic. Would definitely book our next trip through Travel Online again.

Yes I would book with you again.

We love travel online, this is the second time using them. The package which included our ski transfer and hires were perfect as they were sold out in Queenstown when we arrived. Amazing service and will use again for sure!

I haven't booked a holiday on line before this so I found trying to contact someone to check on our booking and possible changes was very difficult. The holiday was fantastic and we had no problems so in the end everything was ok. I would book another holiday with Travel Online but would be helpful to actually talk with someone as well.

Thanks for organising.

Always 5++ stars. I booked my entire trip 10 years ago and booked again this year, never have I been disappointed. Excellent as always. Thank you Roselyn

Prompt and efficient.

Great! We will definitely be booking our future holidays with your company.

The package included hotel accommodation, ski equipment rental, ski passes and bus transport to slopes for a family of 4. Everything went incredibly smoothly with the exception of one hitch. Apparently, we were meant to receive an email a few weeks before we travelled asking us to select which ski slopes we wished to travel by bus to each day. We didn't receive any email, so when we arrived, the bus to Remarkables was booked out for the first 4 days and we only had Coronet Peak at our disposal. This was a bit disappointing but not the end of the world.

I'd like to complement all of the bus drivers for their efficiency and friendliness in challenging situations - they do a great job.

Thanks Lisa If you remember I was very scared at first because of a few comments left in review Despite how busy you all are things went perfectly My only suggestion would be to drop Finns They are too far away for a "free" massage as a part of the package A $500 Rupiah trip for $225 massage I'm still in Bali till Friday Great job Lisa Thankyou

As it's busy with everyone getting back into travel, responses may take time but any issues are resolved quickly.

Very helpful and everything ran smoothly and we will continue to use Travelonline for future holidays

Response time and confirmations were all responded to quickly.

Great service, sometimes hard to contact but we booked just as everything opened. So staff were very busy.
Helpful and were able to assist when needed. Would definitely use again.

This is the third time we have used Travel on line and we will definitely book again.

The booking process was relatively easy. I changed dates at one point but this didn't seem to be a huge problem thankfully. Pretty fast replies were also appreciated especially when I was in Bali chasing vouchers.
I would recommend to other people!

Easy to speak to and answered all our queries promptly. Will definitely book again with your company and recommend to our friends.

Service was prompt and efficient. Organised all rooms for 13 travellers at great locations -Naviti and Tokatoka. Trip went off without a hitch including Rosie Holidays transporting all to both locations, at seperate time, as my son arrived from Vancouver and the rest from Sydney.
Highly recommend and have asked them for assistance with next holiday in October 23