TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 13,500
Average Rating: 4.86 out of 5

Customer Service Reviews

I was really a bit hesitant at first to organise my own travel arrangements , but everything ran smoothly thanks to travel online .We really enjoyed our holiday in Bali :)

Karen Kojic

18th Jul 2013

Service and response to queries was excellent.

Everything worked well.

Will definitely book with you again and recommend you to our family and friends.

Stephen Biggar

17th Jul 2013

No complaints, very happy with service provided would definately recommend to others.

Paul Edwards

17th Jul 2013

Thank you, thank you, thank you we had a wonderful time, the resort was perfect just what we wanted. Everything went smoothly from melbourne airport to Fiji airport, the drivers that took us to and from the resort, and the happy and helpful staff at the resort. We would like to thank you Emma on being very helpful and professional and we will definitely be using your services again. This was our very first time of booking a holiday on line and we found it very easy. We hope to go away next year and we look forward to using your site again.
Daryl and Debby

Daryl Eastwell

17th Jul 2013

Service was excellent didnt have to worry about a thing

Dean Schmidt

17th Jul 2013

Fantastic always helpful especially considering
I book 12 months in advance!!!

Ian Glover

17th Jul 2013

Very helpful with friendly customer service and yes, I would book with you again, if you had the hotel I needed.

Jaime Wilson

17th Jul 2013

Your service has been excellent as always. Thank you once again.

Beth Conway

17th Jul 2013

I really appreciated you keeping us informed about building works happening at the resort during our stay (the works didn't bother us but it was nice to be prepared for it beforehand).

Your communication with us was very efficient (and the prices of the resorts you offered were very reasonable).

Yes, I would consider booking with you again and also referring my friends.

Dermot Donnelly

17th Jul 2013

Very nice service thank you. Natalie went out of her way to find us a booking when the place was clearly nearly 100% booked. She re jigged our dates and it all worked out. Thank you.

Mark Mcdonald

17th Jul 2013

Joanna was efficient, courteous and helpful!

Jane Hughes

16th Jul 2013

Thanks for the service, it was good. I received prompt replies to my emails and queries. People that we dealt with in Phukett were great as well.
Yes, we will book with you again as well as recommend your company to friends.

Stephen Biggar

16th Jul 2013

What a fantastic online travel agent you are!

The holiday was perfect and there wasn't one hiccup. (Apart from our flight being cancelled coming home which wasn't your fault! And Virgin accommodated us at the Sheraton which was very nice!!).

The online quote system is excellent and your promptness and helpfulness was fantastic.

We would definitely use you again and recommend you to friends (in fact we already have!)>

Michael O'connor

16th Jul 2013

Very impressed as this was my first experience with travel online, all my expectations where met.

Gary Bogg

16th Jul 2013

Your service is consistently good and that is the reason we use TOL every time we travel! You are competitively priced and offer excellent service. Well done & thank you.

Athena Ladas

16th Jul 2013

The next trip we will book with Travel online

Traveler

16th Jul 2013

I could not fault your service!! Everything, from the moment we made enquiries until the end, were excellent. We had no problems with anything! Emma sent through all documents quickly and efficiently. The prices quoted were cheaper than we could arrange ourselves.
We will definitely be using TravelOnline for all our future travels. Thankyou very much
P.S. We had a fantastic holiday!!!

Leanne Lenegan

16th Jul 2013

I have not used your service before so was our first time. Absolutely fantastic service no complaints at all. All aspects of the trip were organised perfectly, very efficient booking method given we never had to leave our home to book and would highly recommend to others.

Cassandra Hopkins

16th Jul 2013

Everything went absolutely to Plan which made the holiday a complete joy.

Thank you

Kathleen Lane

16th Jul 2013

easy to use

Bruce Nicol

15th Jul 2013