TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,834 customer reviews

We found your service excellent and would recommend to friends.

Robert Noble

3rd Jun 2014

Excellent service. I was well looked after even when there were unexpected changes. The only reason it is not 5 stars is that I like to speak to someone during the booking process or immediately after as confirmation.

Swuhail Zreikat

3rd Jun 2014

We found your service very helpful, professional and value for money. We would use travelonline again and would recommend your services to others.

Michael Schmidt

2nd Jun 2014

Yes we would book with you again. You were very helpful. Thank you Bevan & Desley

Bevan Mitchell

2nd Jun 2014

Booking was great, easy to print out vouchers and go on holiday. We had no dramas with any of the booking so all was very easy and stress free.
Wonderful to be able to book from the convenience of sitting at home/work on the computer. Also if I had a question, I just called up and it was answered.
Thanks, I would recommend booking again with Travel Online.

Gillian Cunneen

2nd Jun 2014

Excellent service from our consultant, booking was easy, and arrangements were
Provided as required.
I would recommend travel online and will use again.

Peter Bass

2nd Jun 2014

Travel Online service was fantastic, can't fault it. Very prompt responses to queries, good documentation overall excellent customer service. I would definitely recommend your service.

Richard Ibbott

1st Jun 2014

Gary and I have always used Travelonline when we book a holiday. I have always been impressed with the service and information given on the site. Easy to navigate and if I have had any questions they are always answered promptly. Very happy with the Airport transfers in Phuket and the help we had from Grace from Fusion with our holiday bookings over there.
Will defiantly use Travelonline again in the future and would not hesitate to recommend to my friends and family.
Thankyou
Karen Jeffery

Gary Jeffery

1st Jun 2014

Joanna answered all our questions promptly and every detail and arrangement went smoothly throughout our trip. Thank you -we got the best package deal online with all the advice we needed.

Roy Koschny

1st Jun 2014

Good service, thank you. I would book with you again.

David Barrett

1st Jun 2014

Yes I was delighted with your service everything fell in to place we had a great holiday thank you very much.
Julie.hengel@icloud .com

Julie Hengel

31st May 2014

It was great service and friendly plus quick responses when we asked questions.

The only sad thing was the so called free massage and care didn't come off as nobody seemed to know where to find them. It would have been good to have a phone number to contact them.

Paul Mclean Downie

31st May 2014

Friendly and helpful service. Will definitely book again with company. Have recommended your company to family and friends and will continue to do so. Good value.

Val Saulsman

31st May 2014

There were a few date issues but all were resolved quickly without drama. Very happy all round n will definitely book with travel online again. Great at responding to any questions. Thanks annalise.

Nikki Coulter

30th May 2014

We are very happy with the service we received both times we have used TravelOnline. we have already recommended them to several friends.

Michael Eve

30th May 2014

The service from travel on line was extremely professional from Start to finish. I would definitely use your service again and we have recommended you to other people. Special thanks to Emma Watts (no relation).

Darrell Watts

30th May 2014

Hi Danielle
I would definitely recommend your company to family or friends.
We were greeted at Dempasar airport by Wayan Yogi with a great big smile and after a brief chat introduced to Gede our driver , their politeness and manners were second to none.
Wayan was good enough to organised a tour day for us which turned out to be a lot of fun and would have to be one of the best days I have spent in Bali, his knowledge and explanation of the areas we visited was fantastic.
I must say though the highlight of the day was that we insisted Wayan and Gede join us for a meal at a restaurant only to find out that it was their very first experience in a restaurant.
After a fantastic lunch we shared lots of laughs on the way back to the hotel and the boys could not thank us enough it was such a god experience for us too.
So I think a big pat on the back for Wayan and Gede is in order.

Kind regards

Mark and Christine Hobson

Mark Hobson

29th May 2014

Very easy transaction, great quick response and fantastic value for money, check direct rates with hotel and the saving was amazing highly recommend and will use again in the future

Alison Gumley

28th May 2014

I search around online at a lot of deals and got the best one from travelonline. Our holiday was faultless and everything went smoothly. Will be using these guys in the future for all our holiday plans.

Lindsay Wood

28th May 2014

Excellent service. Thank you :)

Jennifer Ahearne

28th May 2014