TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,668 customer reviews

All good. only complaint is that kids meals had not been requested for flight home form Bangkok to Melbourne.

Craig Voyer

27th Oct 2014

Highly recommend Travel on line. Everything ran smoothly and we will definitely use the service again

Sean O'brien

27th Oct 2014

Thank you Lisa, your service was very efficient, prompt and helpful. We will be recommending travel online to friends.

Cindy

27th Oct 2014

Outstanding service and responsiveness. we contacted Amy from Fiji to ask her to help us get seats for the flight home that my husband, who is a bad flyer, was comfortable with.
Virgin had been able to help us directly.

Laura Fayers

26th Oct 2014

Very happy with your service and level of communication - would be happy to use you again.

Nicholas Caraturo

26th Oct 2014

Great value for money, would definitely book again with Travel Online.

Rhys Mcdougall

26th Oct 2014

Very easy transaction, great deal. Yes would book again another holiday and recommend to family and friends.

Rebecca Galvin

26th Oct 2014

Excellent service and follow through

Melanie Clydesdale

26th Oct 2014

Thank you Emma-I have recommend your service already!

Sharon Aylward Mackay

26th Oct 2014

FFantastic service.Excellent communication right from the beginning.We would not hesitate to book with again.

Julie Kirkup

26th Oct 2014

Clare was of great assistance to us when booking our holiday. Despite us making changes to our original quote request she never lost patience and was always helpful. It was extremely easy to book and pay for our holiday. We would definitely recommend Travel Online to our friends and will use your service again.

Adrian Turner

26th Oct 2014

Terrific service. Would book again and recommend to anyone.

Stephen Perriman

26th Oct 2014

I have never booked a holiday online and I never spoke with a travel representative once during the booking process, so I was a little anxious about everything going smoothly. But I needn't have worried. Our only hiccup was when our plane was delayed 12 hours after severe storms shut down the airport the night before, I was worried we wouldn't get a transfer to our hotel. I rang the travel agent as soon as they opened and everything was taken care of. Spectacular resort too! I would definately book through travelonline.com again!

Deanne Witchard

25th Oct 2014

Good service thank you. The transfer from the airport was slow and the vehicle old. We were the first dropped off but the wait initially to collect all passengers was lengthy. We booked a taxi for the return transfer and cancelled the booked one. Perhaps clients could be offered individual transfers and told of delays in large transfers of many people. Yes we would book again for the right deal for us.

Robert Keast

25th Oct 2014

What an easy, quick, efficient process delivered by Travelonline. I was dubious to begin with but from here I'll be using and recommending your services for all future holidays. Not one disappoint, delay or hiccup. BRILLIANT. Thanks

Leah Roszak

25th Oct 2014

Very quick, efficient & professional service

Lainie Hanan

25th Oct 2014

Our 2nd overseas trip through travelonline and both have been flawless. We've booked hotels, transfers and extras and all of them have been great. We'll book our next trip through travelonline again!

Thomas Byrne

25th Oct 2014

Great job

George Papadopoulos

24th Oct 2014

Travel Online were fantastic!
I booked online and my consultant picked up on items I had filled out incorrectly and the transaction was extremely smooth and fast.
I would definitely use Travel Online again; although I may need to research my own hotel selection a bit better next time as that was slightly disappointing.
I would recommend Travel Online to friends and family in the future! Thank you.

Leanne Glover

24th Oct 2014

Service was very fast,efficient and helped with all my enquiries. would definitely book through travelonline again and recommend to anyone!!

Kimberley Niblett

24th Oct 2014