TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,834 customer reviews

The team, especially Annaleise, we're always responsive and very patient as I planned and booked our entire honeymoon to Vanuatu with them. Her recommendations for accommodation and order of activities was spot on. even while away on the trip, we had some questions and ran into an issue with a cancelled flight, and Annaleise was immediately responsive and helped to resolve it very quickly for us. Thanks for an amazing honeymoon!

Amy Sargent

7th Jun 2014

Fantasic service! Such a pleasure and great to deal with!

Fiona Borg

6th Jun 2014

Everything was great, service really good, great value for money and excellent overall service

Melinda Padroth

6th Jun 2014

I Thought your service and staff were just fantastic!

Warren Browne

6th Jun 2014

Would definitely book again through travelonline.com and refer to friends also. TTF transfers and tour guides (especially Solomon) we're always professional and very informative on Fijian custom, tradition and culture.
An alround excellent holiday, we will definitely be returning in the next few years.
Thank you so much

Rowan Letters

6th Jun 2014

Every few years I book with this company thanks again for organising everything and for an easy and pleasant transaction ????????

Jade Brockhurst

6th Jun 2014

Great service, would book again

Harry Inch

6th Jun 2014

I always use Travel Online and have no intention of changing

Lynne Upton

5th Jun 2014

We would definitely use TravelOnline again. Every thing went to plan and was so simple to organise. I made a couple of phone calls to them just to check some details, for my own peace of mind, and even though I did not get to speak to Rochelle, the consultants i spoke to were fully aware of our arrangements and were very helpful and everything was already in place.

Robyn Rennie

5th Jun 2014

Really good service , quick response to all my queries.
Very competitive pricing.
would recommend to everyone, only thing is please start doing airfares from NZ !!! pretty please.

Elisa Cowan

5th Jun 2014

Loved how I got a quick response from Danielle with anything I needed to no gratefull in many ways I would defiantly book with u guys again n would defiantly recommend u to all my family n friends...thanks again Danielle for all your help n support throughout our holiday experience much lay appreciated..:):):)

Jodie Pritchard

4th Jun 2014

You guys have been great to deal with, so easy and no problems at all, will definitely gets quotes in future for any future travel plans! Thanks again!

Matthew Batcheldor

4th Jun 2014

You guys are fantastic. I think this is the third time I have used you and everything always goes to plan. Look forward to planning my next trip with you.

Debbie Fisher

4th Jun 2014

The service provided by Annaleise could not be faulted. This is the 2nd time i have used her to book our holiday and wouldn't even think about going anywhere else. I have a good friend that is a travel consultant but even being a friend I don't get the same service. Annaleise has always been friendly and has always attended to our needs. I have recommended Travel Online to alot of different people and will keep on doing so. Thank you so much Annaleise for the service provided and a job very well done. I look forward to our next booking with you :)

Daniel Peck

4th Jun 2014

Easy, friendly, uncomplicated

Graham Jacob

3rd Jun 2014

Quick, easy, very good deal. Will keep an eye on your website for any future deals

Kevin Utz

3rd Jun 2014

Communication was fantastic... Quick and informative. Will definitely use in the future. Thank you:)

Lisa Tierney

3rd Jun 2014

Best value we found, no personal contact at all but it all worked

Chris Ryan

3rd Jun 2014

Thanks to Joanna Collins . Our holiday went very smoothly .

Robert Noble

3rd Jun 2014

Excellent value , helpfulness and courtesy. We appreciated the time and effort taken by Joanna Collins to make our holiday most enjoyable

Robert Noble

3rd Jun 2014