TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,668 customer reviews

Fantastic, friendly, easy and I would definitely recommend!

Kimberley Parsons

26th Apr 2016

Using travelonline is brilliant, we will definitely be booking future holidays through you again and highly recommending to friends. No fuss/quick responses/good prices, very impressed!

Daryl Bull

26th Apr 2016

Would book with you again. Would recommend your service to family and friends. Thanks for making it easy.

Ainslie Seeto

26th Apr 2016

Clare was very accommodating as we had a certain criteria and she managed to put the trip together. We will be using Clare at Travel online again.

Bruce Wright

26th Apr 2016

All aspects of the booking process are quick and easy to complete. Responses to queries were provided quickly and clearly. In relation to our completed booking, once we arrived overseas our accommodation and airport transfers were provided exactly how we requested and without any issues. I am thankful to my consultant Holly for arranging everything and from this experience, I would most definitely book with Travel Online in the future and have already recommended them to friends and family.

Hana Sharpe

26th Apr 2016

Everything was as it should have been. Thank You

Peter Lewis

26th Apr 2016

We just spent 8 days in Bali and it was amazing. The booking process was really smooth, I like the way you can build your holiday via the website adding and removing items accordingly. The travel online staff were also very helpful responding to requests quickly with the process being smooth from start to finish.

I will definitely be booking my next holiday here again.

Kevin Winters

26th Apr 2016

I was unsure about booking online in case I was getting frauded as the deal I got was too good to be true being at least 30% better than anything else online or the Jayakarta Hotel direct. After paying $100 deposit I then saw the facebook page and felt a little more comfortable yet still was unsure so I rang the hotel in Bali direct and confirmed my booking. everything went to plan including the free vouchers for Splash Park. Thanks to Laura and everyone else who answered my email questions fast. definitely recommend travelonline.com to anyone

Darren Warner

26th Apr 2016

I have used your company twice and had found it easy and hassle free to use

Donna Fortune

26th Apr 2016

Convenient website and excellent first point of contact with assigned consultant who managed my booking. Was a wee bit disappointed in the mistakes made in the voucher for travel to/from resort with which required a fewt times of toing and froing. Could have just replied to keep me in the loop on the reasons for the delay in correction. It needed me to call in to enquire and the amended voucher came through within seconds! Good recovery though! Having said that overall I am satisfied with the service and will definitely do it again with TravelOnline - and yes again even with my consultant too!

Sai Choong Loo

26th Apr 2016

Holly has been exceptional with her support and efficiency with our booking. Thanks to all the Travel Online team.

Grant Broadhurst

26th Apr 2016

Fast service, will book with you again as I have I the past

Kylie Wilson-lightowler

26th Apr 2016

Michelle was sensational, patient, informative, pleasant and an absolute pleasure to book with. We must have sent 40 emails backwards and forward and Michelle never waivered at all - she just kept providing information & pricings we had requested until we were happy with our choice of where to stay. Credit to you Michelle, you are a credit to your employer - especially for your patience. Thank you very much and we will definitely use Michelle
services again - much appreciated.

Jennifer Evangelou

26th Apr 2016

Very easy and convenient. Yes I would book with you and recommend you again! Thanks

Rachelle Kyte

25th Apr 2016

Very friendly and efficient service and we felt fully up to date with our booking all the time.

Jeremy Hedley

25th Apr 2016

Such an easy booking with the website easy to use, less wasted time, and missing information plus additional information emailed to Michelle andpromptly returned which assisted with a well booked and covered holiday

Definitely recommend and will use again

Shane Merlino

25th Apr 2016

Great service, easy and well informed. I will use this service again when traveling and will reccomend to others. Thankyou for a hassle free and great experience

Jamaya Pearse

25th Apr 2016

great responsive staff thanks. will continue to watch specials.

Brenda Rainham

25th Apr 2016

Liked the gast turn around on any query and booking required. Will be back in touch soon to book another destination.

Chris Bark

25th Apr 2016

Have booked 2 holidays through Travel Online and will definitely use them again. Lisa was very efficient and all requests were met as well as a good priced holiday.
Thanks.

Diane Thompson

25th Apr 2016