TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,782
Average Rating: 4.85 out of 5

Customer Service Reviews

Have booked our last 2 holidays with TravelOnline and everything has been wonderful. So easy to book accommodation, transfers, tours etc.... through and nothing has been forgotten. Will and have recommended to family & friends. Thanks!

Loretta Iverach

24th Jul 2014

Excellent service! Danielle organised everything and was lovely to deal with eve when I was not organised. Thanks!

Michelle Patt

23rd Jul 2014

Travelonline.com is a very simple to use website and created the easiest start to our holiday ever.

Staff we're very quick with confirmations and when we got to Hamilton Island it was a seamless checkin process with everything already organised.

HIGHLY RECOMMENDED!

Jeremy Smith

23rd Jul 2014

Service was great. Especially when I booked the wrong dates! Rochelle was very efficient. Thankyou I would definitely book with you again!

Sonja Nikolajevic

22nd Jul 2014

Excellent.

Fiji Airways cancelled our flight which had been planned for months which would have meant a loss and waste of one day at Fiji.

Emma had arranged for compensation with Fiji Airways by way of arranging a flight the day before and accommodation and meals provided.

I would highly recommend Travel Online and will be booking our next holiday with Emma in the future.

Thank you Emma and we've already recommended you highly to friends and family, thank you again.

Mark John Comber

22nd Jul 2014

Thanks to Lisa we had an amazing holiday, she was a pleasure wo work with and took all the preasure off of me as this was my first time to Bali and I was unsure where to go or where to stay, but thanks to Lisa Seminyak is now definately on my list of places to return to. Our stay at the Semara Resort & Spa was just bliss. I will definately be using Lisa & Travelonline.com again and highly recommending it to all my firends and family. Thanks again Lisa

Deborah Purcell

22nd Jul 2014

This is around the 4th time we have used Travel Online to both Fiji and Phuket and both times everything has run smoothly and efficiently at all times.

Would Highly recommend Travel Online

Bradford Smith

22nd Jul 2014

Great service and great advice. Was a bit weary about on-line bookings but all has been laid to rest.you are now saved in our ' favourites ' websites.
Thanks heaps Lisa, we had a great time.

Steven Wallace

21st Jul 2014

Amazing service. Danielle swane your quick response to my emails on my last minute accomodation booking and to follow up on my request made things much easier as I had one less thing to worry about during my hectic travel. Very grateful and will be recommending you to all my family and friends. Thank you so much

Paul Rossi

Paul Rossi

21st Jul 2014

We will be booking all our big holidays with TravelOnline from now on. They took care of everything and were very patient while we thought about their quotes and recommendations. They were also very happy to answer any questions we had. The property was perfect and the tickets we received as part of our package were easy to collect and redeem. Thank you so, very much.

Jay Kopplemann

21st Jul 2014

Fantastic job by Rochelle. Very quick with replies and able to print all tickets etc with no problems.

Airport transfers all good.

Definately book with you again and have already recommended you to friends.

Diana Elliott

20th Jul 2014

The inclusion of the massage at Orientala Spa was fantastic. This was a great addition to our trip. My husband & myself will be recommending this business to travellers.
Our trip ran very smoothly. We would book with you again. The only negative part of the trip was the hour and 15 minutes to be processed at immigration as we arrived in Phuket. This was difficult as by that stage our children were tired. This occurred last time also. This is something the government really needs to work on. Thank you for your service. We will use your business for future trips.

Giuseppe Civello

19th Jul 2014

Lisa was fantastic to deal with. very prompt with all requests. very happy with the price on all accomodation and flights. Travel Insurance was arranged also. Lisa emailed me for when payments were due and all tickets and vouchers were emailed back. It was all just very easy.
Look forward to dealing with Lisa again in the future

Tracy Hartwell

18th Jul 2014

Hi,
I really like the prompt service I receive from you.
I did make an error in my booking and Emma was so helpful in working a solution for me.
Yes I will continue to use and recommend Travelonline

Grant Mckenzie

17th Jul 2014

Amy was amazing - so prompt with any query or question and was very happynto help with anything. Highly recommend her service.

Jeffrey - Billy Chow

17th Jul 2014

First time ever used Travelonline. This was so easy it actually seemed too easy that it worried me. However every thing was perfect and had no issues at all with our flights or accommodation! sensational

Annaleise Young

17th Jul 2014

I will be definitely be using travel online again. You guys are great. I have recommended you to everyone in my family and my work colleagues. Can't wait to book my next holiday with you guys! Thank you for your wonderful service!

Melanie Woods

17th Jul 2014

Thank you Emma for arranging our wonderful holiday. Everything was as expected. I would certainly book with Travel Online again and have told many family and friends about this company.

Steven Manning

16th Jul 2014

Great service. Probably the easiest holiday I have booked.

Lorraine Hill

16th Jul 2014

Extremely helpful and friendly. I had trouble finding accommodation myself due to leaving things to last minute but they managed to find me a great place to stay and a really good price. Airfares were a great price as well. Very happy. Will definitely use them again.

Cassandra Krushka

16th Jul 2014