TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,837 customer reviews

Very professional and fast. Kept up to date with any changes. I also loved that you get all you paperwork and dockets as soon as you pay and not 4 to 6 weeks before departure like other travel agencis.

Ronald Hyde

21st Sep 2015

Overall good service

Ross Dallimore

20th Sep 2015

Good service.

Rochelle Abood

20th Sep 2015

Yes l would book with you again and tell friends the experiences we had with you.

Noella Bourke

19th Sep 2015

We had a great holiday, everything went so smoothly. It was so easy to book our holiday with TravelOnline, and we are more then happy. We got a fantastic deal that I could not find anywhere else. Will definitely book holidays with you in future and I highly recommend TravelOnline to everyone.

Ljiljana Cerovina

19th Sep 2015

Will definitely book our next holiday with Travel online. It was a great package, we didn't have to organise a thing - it was all done. Have already advised some friends to use this service. Fantastic ....thanks

Tristan Hollis

19th Sep 2015

Already recommended you to family!! Definitely would book with you again

Adam Berghan

18th Sep 2015

Efficient and so easy. We received a great rate for our accommodation. Very pleased.

Brian Keefe

18th Sep 2015

This was a terrific package and overall value was great. The island was fabulous and our one bedroom unit outstanding. We were pleased we paid a little extra for the one bedroom unit. The only gripe, and a small one at that, was that we were unable to access our flight bookings online to print boarding passes. But Jetstar were great, baggage drop was excellent in Cairns on return and Jetstar staff helpful and pleasant. Overall our experience was terrific ... Thank you Travelonline for once again helping us with our holidays.

Paulette Harris

18th Sep 2015

Great service, response fantastic and very helpful with questions and queries. Totally recommend Travel Online.

Tracey Rischmiller

18th Sep 2015

thanks Amy, you were fast and efficient. cheers

Daniel

17th Sep 2015

I loved that I could correspond through different modes such as phone or email and every feedback and all the help was timely. Thanks so much for a wonderful service :)

Danko Mitrovic

17th Sep 2015

Great communication and service received.
Thank you for your assistance, will consider booking through you again

Melissa Waters

17th Sep 2015

Excellent and fast response to all emails, thank you fantastic holiday!

Donna Martin

17th Sep 2015

This is the 2 nd time we have booked through your service and we will do so again,I have recommended your service to several of our friends and they have said how great your service was too.

Elizabeth Bell

17th Sep 2015

I cannot say how much we appreciated the help we received from the team at Travelonline and especially Joanna Collins to say the least it was fantastic!
I would definitely recommend travelOnline to anyone who wants to have a great holiday and at the same time know that you are dealing with the best Travel Agency in Australia.
We will also be recommending the Agency to all our friends and work colleagues.

Regards

Bryan

Bryan Waddell

17th Sep 2015

Perfectly organised holiday & travel.
Prompt & precise service.
Everything was provided to make for a very smooth experience!
Will certainly use your service again, and will recommend your service to family & friends. Can't thank you enough!

Regards, Tom & Helen Dunbar

Thomas Dunbar

17th Sep 2015

Very helpful, fast and knowledgeable. I would use Cecilia again.

Lauren Fitzgerald

16th Sep 2015

our booking enquiry was replied to promptly. we would certainly book with you again and recommend to friends

Peter Griffin

16th Sep 2015

Service all good.
Would book with you again, no hesitation in recommending.

Ronald Williams

16th Sep 2015