TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,626 customer reviews

Lisa was great (as always) and all our bookings and transfers worked perfectly! Thanks again and we hope to book with you again soon

Tim Sheather

3rd Jun 2016

Excellent service and I have recommended this site to plenty of friends.
We had picked up an issue with our travel insurance days before we left which the travelonline.com team was more than happy to rectify in a hassle free and quick transaction.
Couldn't be more pleased with the service by this company. Thanks so much!
Michelle and Norman Hauga

Norman Hauga

3rd Jun 2016

All great . Would recommend and book again.

Penny Bohm

3rd Jun 2016

Great service, prompt and helpful. We will definitely use your service again as everything went perfectly with nil effort on our part, just the way a holiday should be.

Belinda Clark

3rd Jun 2016

The booking went really well, you requested and we got the room configuration we were looking for so that was great.
Flight times and prices we compeditive.
Thanks again, we have used Travel On-line a number of times.

Stuart Warwick

3rd Jun 2016

Lisa was great (as always) and all our bookings and transfers worked perfectly! Thanks again and we hope to book with you again soon

Tim Sheather

3rd Jun 2016

I would like to take this opportunity to thank Lisa Scull for all of her work. Not only was she professional but went to extra lengths to make sure changes that I had asked for just before departing were all handled. I will definitely book again and will recommend to friends and family

Leonie Archibald

3rd Jun 2016

Very happy with all our tours we booked through you. All transfer etc ran smoothly, were safe and friendly. Your service made our first overseas holiday stress free. All tours were run by friendly and very knowledgeable people who went above and beyond to make our experiences memorable.

Christopher Tonks

3rd Jun 2016

yes I like travel online ...yes I would book again and yes I would recommend to family and friends

Andrea Di Mascio

2nd Jun 2016

Joanna is amazing. Always available and happy to help with my (many) requests! Thank you so much!

Michael Corrigan

2nd Jun 2016

Very prompt and all details were covered adequately. We didn't encounter any issues while we were away so we were very pleased with the overall service of the online travel service.

Melinda Trani

2nd Jun 2016

Travel online were great to deal with, and Cecilia Russell very easy to deal with. It wasn't a problem for Cecilia to help us to make any changes we needed for our holiday and i would HIGHLY RECOMMENDTravel online to any body looking for a booking agent for there holidays. GREAT SERVICE
Thank you Cecilia

Neville Kelleher

2nd Jun 2016

The personal and immediate response at all times throughout the booking process was much appreciated.
I would certainly book through Travelonline again and am happy to recommend to family and friends.

Glenda Heidorn

1st Jun 2016

TravelOnline's service was prompt and efficient. I was a first time user a little apprehensive but not any more I would recommend and use them again.

Gregory Lawrence

1st Jun 2016

I was initially reluctant to use a online based travel agent but I got a great price for our family holiday to Fiji and always prompt replies to my emails regarding payment & confirmation etc. I will definitely book through travel online again

Danielle Abel

1st Jun 2016

Very responsive! Great service.

Laura La Rosa

1st Jun 2016

Quick and easy.. Really competitive pricing. I would recommend you

Sarah James

1st Jun 2016

I would book with you again, there were no problems

Sandra Lewis

1st Jun 2016

Easy to book with you and when we wanted to make changes very helpful and quick to reply
Would recommend you
thanks so much

Jan Holt

31st May 2016

Would use you again, every thing went smooth, It was my first time over seas , It was good that the bookings were all in place

Gaden Jones

31st May 2016