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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 16,584 customer reviews

Very knowledgeable and helpful.

Jason

22nd Nov 2016

The package put together by Lisa was perfect.
On arrival Castaway said an error had occurred and only 1 Happiness Package selection was available. I emailed Lisa to query if it was really 1 option or 2 as was in our schedule. Lisa contacted Castaway and we had extra coupons delivered immediately to us in our Bure - with a huge apology. Lisa was very fast out of the blocks as we had a staff member on our door within hours of emailing Lisa.
We have found TravelOnline to be very efficient and very easy to deal with. We will be seeking services from Lisa again. Many thanks

Robert Madden

22nd Nov 2016

I loved how easy it was to use the website and book. All the staff were really helpful even though I'm sure I drove you crazy with my inability to grasp what the heck I was supposed to pay or do with various money deposits etc. Thanks for your patience! I'd highly recommend you to friends and would be happy to book with you again.

Wendy Mather

22nd Nov 2016

Yes, was very easy :)

Kyle Myers

22nd Nov 2016

without doubt the best way to book our holidays. i recommend to everyone.

Adam Gill

22nd Nov 2016

HI Clare,
Thanks for organising our trip to Fiji You did a great job.
Regards Alison and David

David John Grant

22nd Nov 2016

Jodie was absolutely AMAZING! She has restored my faith in travel agents. Extremely accommodating! I had an accident and couldn't walk so I contacted Jodie over email who was able to move my accommodation around so I didn't lose my booking. I was so grateful. Thank you once again! Will definately book my next overseas holiday with you

Kassandra Maher

22nd Nov 2016

I would use your services again not sure if your aware that our outgoing flight was cancelled I think Air Fiji needs to consider that if people have a 6.30am flight which means we are up at 3.00am they should notify the night before? I recommended your company to a few people we met from Australia loved our Resort and location. Only thing I can think of is to add on paperwork clear instructions of the transition/transfer procedure in Fiji .. many thanks Donna and Brian

Donna Campton

21st Nov 2016

Professional and on the ball! Can't fault the service received when booking with Travelonline. It's a one stop shop that offers great service, value and upto date information. 3 successful holidays and another one to look forward to in 2017. Thanks Travelonline you make going on holiday so much easier.

Gemma G

21st Nov 2016

Karen was amazing from start to finish and won't hesitate to book our next trip with her

Kelly loe

20th Nov 2016

Holly was fantastic and very helpful. Always prompt with her response

Jannet

20th Nov 2016

HI Michelle

Everything was fantastic. All bookings and transfers were all smooth sailing. A great service. Thanks you so much for looking after all our travel and bookings. We will us travel online again for our next trip . We had a fantastic time in Fiji as we were attending a friends wedding.
Cheers Joanna Billing and Dean O'Donnell

Dean O'donnell

20th Nov 2016

Had a great time thanks Marleen I will book again with u thanks

Brett Monkley

19th Nov 2016

Highly recommend this service to anyone needing travel services. Holly went above & beyond to assist & ensure a perfect holiday with everything meticulously organised & any changes dealt with her end. I will not hesitate to use them again. Thanks Holly & team - your efforts are greatly appreciated!!

Christine West

19th Nov 2016

Ease of booking.
Will book again with you next year for extended family holiday. If the same deals are in place :)
Quick replies to queries.
Friendly and helpful staff.

David Edward

18th Nov 2016

Cecilia was very helpful and efficient throughout, offered good options and advice, etc. Exceeded my expectations. Thanks Cecilia

Michael Sacco

18th Nov 2016

Thank you again Lisa for booking another family holiday for us. You are always helpful.

Hayley Morris

18th Nov 2016

Easy and hassle free transaction.

Beata Ofierzynski

18th Nov 2016

First time customer of travelonline and would have no hesitation in using them again . Everything that we expected to receive , we did .., transfers , breakfasts added , resort fees paid etc .., we had a great family holiday and thank Travelonline for the part they played .

Tim Butler

17th Nov 2016

It was a hassle free service and our consultant was only too happy to answer my questions. I will recommend you to my family and friends. Thankyou

Tracey Asplet

17th Nov 2016