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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 16,523 customer reviews

Great communication, everything was arranged and organised and changed when I needed it. A refund was arranged promptly when needed. Thanks for a memorable holiday, great location! Travel consultant was in constant contact and responded quickly when needed. Thanks

Kelly Beaver

9th Nov 2016

Outstanding service from Lisa from start to finish, especially appreciated her prompt replies to all our queries and courteous approach. Our holiday and flights all went without a hitch and we will definitely use and recommend Travel Online again. Many thanks.

Matthew Blenkin

9th Nov 2016

The service provided was fantastic and could not be faulted. Thankyou!

Jason Poulter

9th Nov 2016

Overall was a good experience, would have liked the level of communication to have improved a little bit, in terms of addressing questions asked by email.

Will definitely consider again if looking to book a similar family holiday.

Santosh Bhat

9th Nov 2016

Your service was fantastic and very accomodating to our requests. I have already told everyone we met how good your company is and yes, I would definitely book again with you. We were especially very pleased that you added the FJ$1000 credit to our bure for food and beverages because the prices for food and drinks on Treasure Island are very high and we would not have been pleased if we had had to pay their prices. As it turned out, the $1000 credit just covered our food and drinks bill, so we were very pleased and very grateful to you.Overall, Travelonline is by far the best travel company that we have ever dealt with and we would certainly book with you again in the future.

Koreen Nichol

9th Nov 2016

Great service! Everything was done very efficiently and easily. Thankyou, I would recommend Travel Online and would use you again.

Roger Callachor

9th Nov 2016

good service prompt return of emails, only thing that needs improving is getting a quote for day trips shouldnt need to submit a booking form and credit card details.

Robert Jackman

8th Nov 2016

Extremely helpful , the service at resort pick up very good , both ways on time and comfortable knew what they were doing.
Fusion excellent, bearing in mind that we had a volcanoes errupt the day before we left.
It was difficult to get any info but when I telephoned Fusion excellent and gave us good information. Thank you
Barry and Carole Cobill

Barry Cobill

8th Nov 2016

I found the website very easy to navigate. I like the fact that you can offer the ability to get a quote easy on line. I have looked at the website many times to plan a holiday. When i went through with the booking, it was quick and easy. Email communication was excellent.
I would definitely use travelonline again, and would be happy to recommend you to others.
Thank you for assisting us in having a great holiday, filled with wonderful memories.

Peter Moon

8th Nov 2016

Will book again

Anthony Dark

8th Nov 2016

TravelOnline.... Quick, easy, seamless, efficient and helpful
We will definitely use your services again - thank you!

Paul Mulvihill

8th Nov 2016

Very professional online booking system that made organising the holiday very easy. The customer service was also excellent with fast and informative replies to my queries. Thank you.

Kai Jarman

8th Nov 2016

the before and after service were great.

May Cheng

8th Nov 2016

Your service was great!yes I would book with you again and definitely recommend you to friends and family

Toni Buchanan

8th Nov 2016

Easy as you get instant quotes straight away and you can compare with the other resorts and confirmation within a day.

Angela Koutsodontis

7th Nov 2016

Absolutely thrilled with the information and service provided by travel online and would definitely use again. Thank you!! Shirley

Mark Curtis Hedditch

7th Nov 2016

Clare has been very accommodating and nothing was to much trouble, could not fault her service. Would book with her again. Flights and transfers went without a hitch.

Jan Fisiak

7th Nov 2016

I found the ease of arranging both flights and accommodation on one site very convenient.

Andrew Hynes

7th Nov 2016

Would definitely book again with you guys and recommend other friends and family also

Francesco Buonaventura Talia

7th Nov 2016

Very easy to organise a holiday. We knew exactly what we were getting and everything worked. Our transfers were great, the resort was amazing and our holiday went so smoothly. Michelle was always quick to respond and answered all our questions no matter how silly they may have been. Our holiday came in cheaper then expected. Thanks for being competitive, available and making everything run so well

Timothy Binet

7th Nov 2016