TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,939
Average Rating: 4.85 out of 5

Customer Service Reviews

The first time we've used Travelonline & was extremely impressed how professional Amy & all the staff at Travelonline were. They followed up promptly via email & delivered a perfect holiday for us without any stress or follow up on our part. We'd strongly recommend the team to our family & friends & will use Travelonline again in the future. Well done guys :)

Michael Gerard Cafferty

3rd Oct 2014

What can i say? being turned down or mislead by other agents, (and this was over the phone) ..... however I needed to be somewhere (Rarotonga) on a certain day and time , no one helped and i called maybe about 5 different places - all giving me the same answer!
Google searched and found travelonline. It took me less then 8 minutes to make a booking and less then 24 hours to get it all payed and booked for via INTERNET... a quick 2minute confirmation check via the phone and 10minutes later everything was booked paid and sorted... DONE & DUSTED
I had a wonderful time in Raro and I would like to say thankyou so much to Joanna and her team. service was excellent and the security confirmation checks just made it that more better because it was legit that everything was real and happening in less then 24 hours.
Thankyou so much :)
I reccommend travelonline and trust the team will look after you

Esther Isamaela.

Esther Isamaela

3rd Oct 2014

Travelonline were efficient and professional. Will use them again.

Leslie Chikan

3rd Oct 2014

This is our second year using Travel Online to book our holiday accom and would not hesitate using again in the future.
Lisa is always prompt with any emails and we have found the website to be excellent value for money.
Have recommend website to family and friends.

Michael Atallah

3rd Oct 2014

Would book with you again no problem. Loved how everything organised re xfers etc. thanks

Colin Zieth

3rd Oct 2014

Trouble free booking and everything went according to plan. Excellent accommodation and great value for money. Would use travelonline again without hesitation. Thank you Emma, we had a fantastic holiday.

Karin Woollatt

2nd Oct 2014

We have booked twice now through travel online and have had two very happy family holidays. The service is great and the very efficient team of people have always been eager to assist in our booking. We will definitely use travel online again.

Lisa VCA

2nd Oct 2014

I would 100% book again with travelonline. The staff are very professional and organised. It is great to be able to select everything you want in a holiday and either delete or add when you know exactly what you are paying for. Well Done Travelonline it is the only way to seriously book a holiday. All I did was select what I wanted and the rest was sorted. So looking forward to going back to FIJI so continue to send me all the hot deals via email. Thank You!! :-)

William Fuller

2nd Oct 2014

We received excellent service from Lisa, who was always quick to reply to emails and was very accommodating in ensuring that our holiday suited our needs.
We would definitely book through travel online again and have already begun to recommend it to our friends. :)

Nathan Murphy

2nd Oct 2014

Rochelle was very attentive. I had to make changes to travel dates & nothing was too much trouble. Would have no hesitation in recommending to family & friends

Philomena Treasure (Dawson)

2nd Oct 2014

The service was good, staff was very helpful with all the questions raised. thanks again!

Jeric Artillaga

2nd Oct 2014

Awsome

Sandra Brooks

2nd Oct 2014

We found Travel-on-Line very efficient! I loved the calculator to work out the cost when enquiring. All information was correct and sent out efficiently, there were no nasty surprises!!

David Sewell

2nd Oct 2014

I received great service, very helpful and made booking our holiday easy. I got a great deal through you and episode definatley use Travel on line again. :)

Lisa Mciver

2nd Oct 2014

everything perfect

Georg Flatscher

2nd Oct 2014

I am very happy with the service I received from travel online.
They always replied to my questions promptly and our travel arrangements were done professionally. Everything was fine and as per booking on our travels.

Claudia Stillhard

2nd Oct 2014

Excellent service

Troy Morris

1st Oct 2014

Easy web site. Great feedback. Had no problems at all will use again.

Ian Davis

1st Oct 2014

Had a great experience with Travel Online. Our consultant was prompt with reply and the whole holiday was package well and our family had a wonderful time. Would definitely recommend to friends and family (have already done so).
Welll done!

Aimee Peacock

1st Oct 2014

Thank you so very much to Travel Online for organising our trip to Merlin Beach Resort in Phuket. Having stayed at the property over 10 times, I was looking for the most economical deal I could find and Travel Online definately delivered that for us. I will say I was a little nervous however, our booking was smooth and swift and on arrival at Merlin Beach our check in with the voucher provided was swift and uncomplicated.
I will certainly be utilising the company again and I have already started looking for my next adventure on the website!

John Redmond

1st Oct 2014