TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 16,752 customer reviews

Marleen was wonderful and I cannot thank Travelonline enough for the amazing service they offered. from my initial inquiry and quote which was provided with easy to understand option extras, through to our booking everything was seemless. I loved being able to incrementally pay the balance of our booking as and when it suited me and receipts were always provided promptly.
I would definitely use your services again and will be recommending you to family and friends.
Thank you for a Wonderful Christmas

Belinda

1st Jan 2017

Only the second time I have travelled overseas, and I was quite nervous about organising this trip online. Everything went like clockwork. Nothing was overlooked. Would definitely book again with Travelonline. Thank you Cecilia

Linda Jackson

1st Jan 2017

It was a good trip. It was good value as it included ferry and accommodation.

Vijayendran Lakshmanan

31st Dec 2016

TravelOnline was simply amazing from beginning to end. They're easy to book an entire holiday through. We will definitely be using them again to book our next holiday. Thank you TravelOnline for being wonderful!

Declan O'malley

31st Dec 2016

Liked it all. Dealing with Holly and Travel online was so easy to do.
Recommend highly to friends etc.

John Moloney

30th Dec 2016

Amended booking with minimal issues
Attentive service
Fast email responses

Stephen

30th Dec 2016

I'd definitely book with you again and have already told friends and family to book through TravelOnline. One small issue was when I was emailed my vouchers my flight e-tickets were not included. I rang and they emailed them but I was glad I rang and questioned it.

Deanne Ledingham

30th Dec 2016

We were extremely happy with the service, nothing was to much trouble with all questions answered.
We are looking to travel to Vietnam next and will certainly book through you.
We have already recommended you to others

Rodney Walton

30th Dec 2016

Amazing deal and amazing service! I will definitely use Travel Online in the future - very pleasantly surprised! Thank you :)

Jayne Corner

30th Dec 2016

Would recommend you and will book with you again.

Linda Guthrie

29th Dec 2016

Service was great only disappointment was that we were not booked on a direct flight home as one was available. We ended up paying extra to swap to direct flight home at airport which could have been avoided.

Tony Briggs

29th Dec 2016

Made things so easy and drama free

Hamish Richard Monkman

29th Dec 2016

Clare is such an amazing agent, very helpful and responsive to any concerns I had.
I will always book through Clare.
Thank you Clare

Shondell Wilson

29th Dec 2016

Jodie Van Reemst was fantastic from start to finish and very helpful. Our booking was so easy and I would highly recommend this services to family & friends for future vacations

Michael Foley

28th Dec 2016

excellent service

Nicola Palarchi

27th Dec 2016

Thank you, thank you, thank you, Clare!!
You turned a potential holiday booking nightmare into a pleasure. And I feel as though I made a friend in the process. You answered every question I had, no matter how silly, and you provided everything I needed. Relaxed, but professional.
Yes, I will most definitely book with TravelOnline Holidays again.
And recommend your services.

Janeen Schepe

27th Dec 2016

Travel online never fail to produce excellent deals and customer service. Have used this site a few times and have been great! Thanks to Clare for your organising! Highly recommended!

Kelly Kent

27th Dec 2016

Quick response, easy to deal with, great offer, surpassed all other rates I found. I will definitely check back in with travel online for my next trip.

Panayiota Papoulidis

26th Dec 2016

I booked my holiday through travelonline.com and when I was researching my trip, I sent through several questions that were answered almost straight away by Rebecca. The minute I booked my trip Rebecca sent through my confirmation email, my e tickets for flights, my itinerary, and my vouchers that I needed to take with me. There were clear instructions on what I needed to print out and when and what I needed to confirm before I left. Travelonline.com was so easy to use and my booking process was smooth and straight forward. Any email I had was answered almost straight away and I would definitely book through them again. I will also recommend them to my friends.
Thank you for making my booking - and holiday - a stress free process :-)

Claire

25th Dec 2016

Absolutely fantastic service and value. I will definitely book our next holiday through you and recommend you to family and friends.

David Moye

24th Dec 2016