TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 16,727 customer reviews
Online travel provided an excellent service and Lisa was efficient and professional. We had no problems and all our bookings and vouchers flowed smoothly. The overall cost was very competitive. Very happy!
Paul Thomas Moran
10th Jan 2017
Responsive and catered to all requests in a timely and efficient manner.
Robin Norris
10th Jan 2017
We liked the ability to organised all parts of travel. Also when we looked at amending holiday at the last mintue, advice and help was given quickly and freely. the next holiday you are very much at the top of our list.
Many thanks
Bex
Rebecca Nash
10th Jan 2017
Excellent and efficient service.
Margaret Stevens
9th Jan 2017
This was our first time using travel online and we had a great experience. No troubles at all and had wonderful accomodation. Thank you.
Kirsty Joyce
9th Jan 2017
Absolutely no issues with our booking, everything ran according to schedule. We would certainly use this service again and have no hesitation in recommending it.
Robert Milton Mcnamara
9th Jan 2017
Great service and would definitely book with Travel Online again.
Only feedback is that the collection time for our transfer to the airport to return home wasn't listed anywhere on the paperwork so I had to call and confirm this as the transfer company didn't return my call. Nothing major but would have been nice to not have to chase this up.
Hayley Lawson
9th Jan 2017
Thanks Laura for great professional service from initial booking to take off. Cheers Tony
Anthony Adams
9th Jan 2017
Hi Lisa
We had a great holiday at Padma and all the booking arrangements went smoothly.
Cheers
Greg
Gregory Tindall
9th Jan 2017
This is now the 3rd time we have booked our travel arrangements with TravelOnline. We have always been extremely happy with their service. An outstanding company. We will book again with them.
Lisa
9th Jan 2017
Efficient and friendly service. I liked the fact that there was always someone available to help with any enquiries (without having to ring an overseas call centre!) I'll definitely use Travel Online again.
Bruce Macaulay
9th Jan 2017
excellent service
Stephen Klemenic
9th Jan 2017
This is the second time my family & I have made a trip to Bali with TravelOnline as our preferred travel consultants. Always professional & attentive, they have made the our travel bookings/requests easy & hassle free, sincere thanks to Clare Wilkinson for looking after us,will definitely book with you again & will highly recommend your services to family & friends.
Andrew Ngan
8th Jan 2017
Great service, would highly recommend TravelOnline
Ankica Anna Ciaramella
8th Jan 2017
Service was great and Holly was fantastic!
Chad East
6th Jan 2017
We would use this service again
John Ifield
6th Jan 2017
GREAT SERVICE
Kerry Bahr
6th Jan 2017
Hi there we were very satisfied with the service from your company and everything went smoothly .
We would definetly book through this travel online again.
Accomodation was fantastic, friendly efficient staff
Thanks
Maxwell & fiona Wall
Maxwell David Wall
6th Jan 2017
Clare was outstanding in the service she provided throughout the process. We are very happy with all the service provided.
Ryan Curtis-griffiths
5th Jan 2017
Best price and great service, all questions answered promptly by the ever efficient Lisa. Everything went according to plan.
John Mitchell
5th Jan 2017