TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,939
Average Rating: 4.85 out of 5

Customer Service Reviews

I would recommend travel online to my family and friends.
The emergency contact mobile assistance whilst overseas is very reassuring when you are in a foreign country.
I will certainly book further holidays with travel online in the near future.

Jodi Stollery

6th Oct 2014

I love this service. Everything was all there from you to choose from, in a step by step format from type of room, airfares, transfers and other additional extras. It is really easy to use and to compare different places. Then once you book the vouchers are emailed and you're ready to go. Will definitely use Travel Online again for our next holiday.

Terri Beard

6th Oct 2014

Great service and would this arrive again.

Anjum Khan

6th Oct 2014

Service was excellent. It was timely and very well coordinated. Thank you Lisa.

Dean Unsworth

6th Oct 2014

First time I have used on-line travel agent of any type. Found you excellent easy to deal with good emails and good price. Very good simple easy service. Liked the fact I could call if required as well.
As long as you stay competitive I would continue to use you.

Troy Groves

6th Oct 2014

Thanks Rochelle and TravelOnline, booking process was simple no hidden lurks, everything went to plan on our arrival and we had an awesome holiday, will definitely be recommending your service and using you again ourselves. Thank You :-)

Maree Jordan

6th Oct 2014

Service was great

Helen Thorne

6th Oct 2014

as always your service was fantastic and our holiday in Fiji went exactly as planned. I will definitely be using your services to book our next holiday. thanks!

Christopher Gould

6th Oct 2014

Great service

Dean Macgregor

6th Oct 2014

We are seasoned travellers but i have to say what a nicve surprise it was using Travelonline just as competitive as any other website but everything is organised in one transaction including various accomodation destinations if required, transfers, air transport if required and many choices on tours it can all be arranged in as little as a few emails so thankyou

Lynette Papathanasiou

5th Oct 2014

terrific service would book again with you thanks

Rachel Maher

5th Oct 2014

very good service. We were kept up to date with which payments were due at every stage

Lenny Leonedas

5th Oct 2014

Thanks Rochelle
Our holiday was fantastic, booking with you guys was the the start of our awesome holiday. The way you carried out our booking and the information you supplied when needed was top class. Next time we book a holiday I know I will be contacting the you guys,
Thanks for starting our unforgettable holiday .

Glenn Hodgson

5th Oct 2014

Thank you, for an online service it was like dealing with a travel agent and even better….thank you and exceptional service…anytime.

Christos Dimitriadis

4th Oct 2014

For my first overseas trip, Idalilly and the team made the experience very easy. All queries were quickly responded to and made everything very clear. The price for our package was very good and I would definitely recommend Travelonline to other people. We will be using them again for our next holiday same time next year.

Warren Dawson

4th Oct 2014

The service was very good. Had to go home early and Lisa tried to help change our flights but Virgin was to expensive to change. I had to book with jetstar

Julie Mcivor

4th Oct 2014

Great price and prompt replies to all requests. Would happily deal with again

Darren Knabel

3rd Oct 2014

I had excellent service from Amy.
Always answered any questions I had with prompt response time and was very helpful.

Would definately recommend to others.

Thanks Amy :)

Helen Mccarty

3rd Oct 2014

Great deal and great service. Everything we were advised was everything we received. Thank you.

Jacqueline Kubank

3rd Oct 2014

All good. Thanks.

Craig Emett

3rd Oct 2014