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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,043 customer reviews

Our experience with Travel Online was good with no issues encountered. We'd have no problem in using the services again.

Ricky Turner

22nd Aug 2016

Service was easy, communication good and clear... No issues at all..

Definitely book again via this method... First time and won't be the last time..
Will recommend to family and friends..

Carl James

22nd Aug 2016

Will definitely book with you again. Your service was friendly, helpful and your response time to my extra enquiries was great. Everything went smoothly checking in to our accommodation so I guess that behind the scenes everything works just as well. Thanks. Alec and Debbie

Alec Munn

22nd Aug 2016

We would recommend this service to anyone. The service was promt and we revieved updates when requires. Staff in phuket were helpful and very cheerful.

Heather Sherrin

22nd Aug 2016

PROMPT AND FRIENDLY SERVICE PROVIDED
RECOMMEND TO ANYONE THINKING OF TRAVELLING

Carmine Torricella

22nd Aug 2016

We like your services and will be happy to recommend you to all our friends. We hope one day we will book with you again.

Dragoljub Padezanin

22nd Aug 2016

Top notch service and very responsive.

Rachel Hume

22nd Aug 2016

Very prompt response times and competitive opt in options. Would recommend and use again.

Kym and Lisa

22nd Aug 2016

very receptive, prompt with returning emails and advising on questions and queries. Polite and helpful.

Nadine Edds

22nd Aug 2016

The service we received from Travelonline was fantastic. Everything that was organised by them went very smoothly and their staff were friendly and extremely helpful. Would definitely use their service again and recommend them to others

Gary Mutch

22nd Aug 2016

I have used travelonline.com a couple of times and have never failed to deliver, great rates and never at problem at hotel/s. Grand Park Orchard was a great hotel in a great location. You give a great prompt service.

Lynda Morris

22nd Aug 2016

Great service. It all worked seamlessly. Yes we would happily book through you again.

Stephen Jones

22nd Aug 2016

Very responsive and helpful

Ester Nyers

22nd Aug 2016

Travelonline is a fantastic service and a great way to book your holiday. You can organise your own quotes and rejig it depending on your preferences. I have already booked another holiday and have recommended it to friends.

Christopher Duck

22nd Aug 2016

She served very good

Yip Pak Ming

22nd Aug 2016

Michelle has been amazing AGAIN, with the large group of 24 travelling to Phuket, she had everything under control for us. I will be using her for all my holidays.
Thank you.

Karen South

20th Aug 2016

Alway,s have received great service and would not hesitate recommending you guys????

Cheryle Witten

20th Aug 2016

Great service and yes wanting to get another quote for same holiday for mid next year

Bradley Whitehead

19th Aug 2016

Holly was really helpful and made booking our holiday extremely easy. She would respond to any questions quickly and helped us fix a booking whilst we were away. Would definitely book through Holly and travelonline again!

B Groves

19th Aug 2016

Everything about this service was fantastic, the staff responded quickly, were able to answer any questions we had, followed up any of our requests and everything we were promised was made available. The staff were friendly to deal with and we had a fabulous holiday. Thank you!!

Amanda Winsall

19th Aug 2016