TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,939
Average Rating: 4.85 out of 5

Customer Service Reviews

We loved everything about your services!!! Quoating and booking and paying were so easy. Vouchers quickly emailed and everything went off without any hitches. I would definitely recommend your services to friends and already have. Thank you so very much.

Sharon Mitchell

7th Oct 2014

Was a very easy transaction with prompt replies to any emails/ questions and nothing was ever a problem . Thanks Joanna . I will definitely use travel online next time we plan a holiday and will recommend to my friends . thanks again

Tracey Brown

7th Oct 2014

The whole trip went like clockwork. Got good seats on the plane. We were met at the airport and our transfers organized. The staff at the resort were lovely. Everything went as planned and booked. Contact with travel online during the booking process was good. Thanks, Scott.

Scott Boyle

7th Oct 2014

Very friendly and efficient. Second time I have used Travelonline and will definitely be using again in the future.

Martin Nurka

7th Oct 2014

I was very happy with the service. I will use you again.

Mary Hunt

7th Oct 2014

Smooth and quick transaction, good value, would recommend to friends

Ben Kluge

7th Oct 2014

would defiantly book with travel online again - great service and price and so easy to book a holiday with travel online

Noel Cratchley

7th Oct 2014

Great service, when first choice accommodation was unavailable, alternative was found in similar location and price.

Dan Mulkerin

7th Oct 2014

Very easy and cost effective

Emma Rice

7th Oct 2014

Thanks Amy! I think the value of Travelonline lies in the fact that you can build a quote for your whole holiday very easily and seamlessly on the one website. Your site is about the best I have found on the web for Australian families. Has all the right options that you would need to compare prices and versions of your holiday. I think I did about 10 quotes before I decided on the holiday we booked. I will definitely be using this service again. Thanks for all the thought and development that must have gone into this online travel solution.
Cheers
Colin

Colin Laidlaw

7th Oct 2014

Hi Lisa Both yourself and your staff were great on the many occasions that I rang. Was a little disappointed that the value of my holiday went down by $1500 -$2000 in a matter of weeks after I booked and you told me I had to get the ball rolling straight away to get that price!!!
The transfers to the resort did not have our name on them so we were a little confused at the airport and when leaving they were 30 minutes late to pick us up. Also had difficulty connecting to Fusion Travel land line only coould get an answer on their after hours line.
We all had a great time Thanks again Lyn Tilley

Lance David Tilley

7th Oct 2014

We've been using you guys for years and have recommended you guys to our friends and will use u guys again

Edel Fay

6th Oct 2014

Great accomodation. Ended up really enjoying ourselves. The only problem was over booking. On arrival we were given a room that we did not book. Extremely dissappointed. No balcony. I had booked for a surprise early 50 th bday present and was saddened too see a dingy room with tiny window. Thankfully after complaining we were upgraded to sea view room the next day ( had booked pool room!) it was lovely and the stay was wonderful. Great place, staff, food. Will go again. Travel on line easy to book with. Though massages extremely cheap so the free one you get don't compare. All hotels do free car transfers to airport so no need to go through private car transfers. Everything went smoothly though. Second time booking through travelonline. Would do it again. Thank you

Petria Essery

6th Oct 2014

We had the best holiday in Vanuatu thanks to the team at Travelonline. It was such a quick and easy service and gave us options along the way to customise our holiday to our budget and timeframe. I am already recommending Travelonline to family and friends to use and I will definitely book through them again for our next getaway. The deals they provide are fantastic!!!

Nerilyn Walker

6th Oct 2014

I have never used an online travel service before and we were very happy with the prompt efficient response to our enquiry and the way the bookings were made and confirmed. We had all the information required and thank you for making our holiday plans hassle free. We will be back.

Marianne Schmidt

6th Oct 2014

Great service. Would use again and will recommend it to friends and family.

Samuel Harrison

6th Oct 2014

I have used your Company a few times now and will continue to use Travel online. Very convenient and I know all transfers etc are all booked and confirmed at the time of booking.

Joel Davis

6th Oct 2014

Excellent service, every call I made was answered to my satisfaction, with a pleasant consultant at the end of the line.
would definitely use Travel on line again
Garry & Frances Fox

Garry Fox

6th Oct 2014

Efficient and true to your word....thank you so much for a very easy, no fuss booking!

Duhran Cooper

6th Oct 2014

It was a very smooth holiday - we all had a ball. Would definitely recommend.

Thanks a million.

Rebecca Terzini

6th Oct 2014