TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,939
Average Rating: 4.85 out of 5

Customer Service Reviews

Thanks for organising my holiday, everything went smoothly

Denise Leonie Cullen

9th Oct 2014

Booking everything in one place was terrific, from the flights, transfers and accommodation. Everything ran smoothly and knowing there was a representative at our destination to assist us if we needed anything made it less stressful. The room booked for us was one of the best we could have hoped for. I will definitely be using TravelOnline again as will my daughter who came with me.

Margaret Allen-pike

9th Oct 2014

We are stoked to have stumbled across your service! It was heaps cheaper getting a package with you than dealing with the hotel directly, the transfer rides to and back from the airport were stress free and the hotel was beautiful. Thank you again for the deal!

Michael Siale

9th Oct 2014

Thanks for finding us ten consecutive days when most places were unavailable, I found your service very efficient and friendly, and we will be contacting you for our next holiday.

Brendan Rahn

9th Oct 2014

The staff at Travelonline are always helpful and responsive to our needs the value we get is great especially with the extra bonuses of massage etc. we continue to use the service and recommend it to others.

Gino Carrafa

9th Oct 2014

Always very helpful and quick to return any questions/queries. Made it very simple to organise our family holiday. I would highly recommend to family & friends to use travel online... Thanks again
Sharon Flood

Jason Flood

8th Oct 2014

Thanks Travelonline, everything was great. My Phuket Tours that did our transfers were great and very professional.

The only thing I would say let down our trip was the choice of hotel Thai Airways put us in on 6/10. Hotel old and run down. Bathroom was dirty, no hot water. Bed was hard as a rock! Had to use force to open room door.
Thank you Travelonline all the bookings I fid with you were great, I would use your company again and recommend it to family and friends.
Kylie Sellar

Kylie Sellar

8th Oct 2014

Super easy and any question were answered in a reasonable timeframe. Definitely use your company again.

Thank you

Nicolas Dufourq

8th Oct 2014

Great prompt service thankyou

Raymond Murphy

8th Oct 2014

I liked, that all organised and promised issues came true. Your Service was great and true and I would book again. I reccomand you to my friends! And I book again by Occasion. the Hotel was so perfect. I didn't appreciate the Energie in patong, but in the Hotel it was just like in paradise. Food, staff, rooms, garden, pools..... just terriffic.
thanks.
Monika Hegi

Monika Hegi

8th Oct 2014

I was very happy with the Travelonline service, my vouchers arrived by email and we had no problems at all. I would recommend them to anyone and would use it again.

Lorraine Snowdon

8th Oct 2014

Very efficient service and great price. Much better value than the hotels own website with breakfast included. Would definately use you again and recommend your site to family and friends.

Jim Chronis

8th Oct 2014

Travelonline is amazing!! Loved the entire holiday. The ease of the holiday being planned was so effortless. My (now) fiance and I will definitively be using this service again. Thank you for your help in planning this. Cradle Mountain will always be in our hearts due to its serene location and as our engagement setting. Cannot praise you guys enough!!

Alan Mueller

8th Oct 2014

The service and information was generally prompt and well delivered. There was a time delay greater than 24 hours when we submitted our payment and receiving confirmation. It was closer to 36 hours.

Nathan Butler

8th Oct 2014

all great
got a helicopter ride over which was a bonus treat
launch home friendliest crew
all great
thanks

Sergio Laureti

8th Oct 2014

staff were very helpful and provided fast feedback and service, will use again

Nancy Lawrence

8th Oct 2014

We had great service and all emails were met with quick response. Had to make some changes but got it sorted out in good time. Thank you Danielle you gave our family some wonderful memories.

Eddie Ollino

8th Oct 2014

This service lets you select flights, hotel, food and transfers in one place so it is easy to compare..

Johnnathan Day

8th Oct 2014

We were very satisfied with the level of service received from Joanna. Email queries were dealt with promptly. The holiday pricing was competitive. Emily was helpful when our accommodation dates and transfers needed to be updated due to air travel changes by Virgin. Very happy to use your company again. Thank you.

Craig Steains

7th Oct 2014

Everything was great and very easy
One thing I would change were the seats you booked us for the flight home were at the back of the plane.
On the way there row 7 which was great yet on the way home row 27 - awful.

Richard Johnson

7th Oct 2014