TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 16,744 customer reviews
Professional and efficient
Simon Nolan
25th Jan 2017
Responded very quickly and offered helpful answers to our questions. Clear instructions provided for the trip. Thank you.
Kiki Fung
25th Jan 2017
We had no issues, inclusions were great and all transfers turned up on time
James Primmer
25th Jan 2017
Easy to book a holiday and great customer service when questions needed answering.
Will use TravelOnline again
Joseph Shamoun
25th Jan 2017
This is the second time we have used travelonline.com and like the first it was a simple and hassle free way to organise a family holiday.
Michael
25th Jan 2017
Great customer service
Anthony Chedid
25th Jan 2017
Very efficient and helpful
David Main
25th Jan 2017
very nice happy with services received from Travel Online people.
Ganesh Ravat
24th Jan 2017
Yes would recommend to others due to informative and efficient service without hassles.
Stefo Matskarofski
24th Jan 2017
Our holiday was wonderful. Our flights, ferry connections and accommodation has been pre booked. Our travel vouchers were valid and all bookings made were accurate. There were no faults or problems with the organisation and information provided by travelonline.
Robert Cousins
24th Jan 2017
Fantastic service, available all the time, quick turnaround of any requests
Excellent work, keep it up
Satish Dhond
24th Jan 2017
Like - team was very responsive, everything was well organised we enjoyed our trip with no worries.
Would book with you guys again and definitely recommend to friends and family.
Dislikes - the only thing I could think of are ads shown on the internet could be updated at a faster pace. Eg. Deal seen on the web however the accommodation has already been booked out.
Aggie Lai Kit Lam
23rd Jan 2017
Fantastic service!
Yes I would book again especially if a deal is offered.
Smaragda Lazarakis
23rd Jan 2017
Lisa was amazing in helping us find just what we needed for our family holiday. We have used Lisa before and could not recommend her highly enough.
Rodney O'donnell
23rd Jan 2017
very clean fast value for money service
Darren Goodman
23rd Jan 2017
Great service. Thank you
Mark Maxwell
23rd Jan 2017
Everything went smoothly which means you did a great job, thank you.
Timothy Michael O'brien
23rd Jan 2017
I would book with travel online again. Very helpful, on time and well organised. Great experience!
Shalini Lallaiya
23rd Jan 2017
First time I have ever booked through travel online. Rates were some of the best around, booking was straight forward and easy. The service when we needed to speak with a consultant was exceptional. Can't wait to book my next holiday with travel online. Keep up the great work.
Ana Cedillo
22nd Jan 2017
Thanks for the great service
Nothing to dislike, a fully professional service and everything went smoothly within scope - a shame Tigerair couldn't match the experience for the flights side of the holiday :)
Will be using your service again in the future and have already recommended you to others.
Garry Laishley
22nd Jan 2017