TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,782
Average Rating: 4.85 out of 5

Customer Service Reviews

Easy web site. Great feedback. Had no problems at all will use again.

Ian Davis

1st Oct 2014

Had a great experience with Travel Online. Our consultant was prompt with reply and the whole holiday was package well and our family had a wonderful time. Would definitely recommend to friends and family (have already done so).
Welll done!

Aimee Peacock

1st Oct 2014

Thank you so very much to Travel Online for organising our trip to Merlin Beach Resort in Phuket. Having stayed at the property over 10 times, I was looking for the most economical deal I could find and Travel Online definately delivered that for us. I will say I was a little nervous however, our booking was smooth and swift and on arrival at Merlin Beach our check in with the voucher provided was swift and uncomplicated.
I will certainly be utilising the company again and I have already started looking for my next adventure on the website!

John Redmond

1st Oct 2014

The property we stayed at was going through refurbishment and their pool was shut down. We received an email about this but no one replied to our query.
Other than this we were happy with the service.
Thanks.

Gregory Rooney

1st Oct 2014

I made a urgent request~ Even though Emma was off, the other staff Clark repky my request within the shortest time! I am very impressed.

Just one thing to improve : within the email, could you please use the titles like Mr./ Mrs. More often rather than ' hi there' please~Sorry a about being fussy~ however I believe this will help you improve your business in the future~ thank you~

Fenglong Zhang

1st Oct 2014

Great service thank you

Ross Simpson

1st Oct 2014

Joanne was very helpful. Thank-you to Joanne for all your great customer service.

Katherine Hoare

30th Sep 2014

Personal, Knowledgeable and great deals.
We have already booked for our next holiday using Travel online.
Thoroughly recommend to everyone.

Michael Kane

30th Sep 2014

Awesome price and an awesome trip, thank you!

Clinton Elphinstone

30th Sep 2014

A first time user of travel online and found it easy and go great service when I rang

Michael Hartley

30th Sep 2014

Hassel & trouble free holiday deal.
Great communication & attention to detail.
Thanks.

Michael Chandler

29th Sep 2014

Loved how quick the team replies to questions. Everything was booked and the family package deal seemed to be great value.
Thank you so much

Katherine Claydon

29th Sep 2014

Wonderful service - the whole booking process was so easy and the staff were very helpful .
Thank you .

Narelle Williams

29th Sep 2014

Easiest way to book a fantastic Fiji holiday!
Quick quotes, great communication. Already recommended to friends and family. Would book through travelonline again.

Timothy Lyon

29th Sep 2014

Emma did a fantastic job with organising our wonderful holiday. We had so many changes throughout the course of booking and she was helpful in everyway.

I really would like to thank Emma for her great work

Deanna Toatoa

29th Sep 2014

A great service. They were prompt and reliable with their services.

Clarence Bruinsma

29th Sep 2014

Thanks we had a great holiday. The booking process was easy and we had no issues.

Andrew

29th Sep 2014

Everything great and all bookings seamless. Very easy and convenient. Good email communication and all questions answered promptly.
Excellent service, would recommend highly

Roz Bird

29th Sep 2014

It was a smooth process and very efficient service. Very happy with service and will book future holidays with you.
Thanks for a great holiday

Craig Hill

28th Sep 2014

I was provided with an excellent service by Ms Idalilly Patterson and was assured that the holiday would be trouble free. It was and I thank you for it. I will use your service again in the future for my holiday need and have recommended you to some of my friends.

Kanagaratnam Sri Kantha

28th Sep 2014