TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,281 customer reviews

Diffantley book through you guys outstanding service from the being to the end thanks will book thought u guys next time

Debbie Gangield

22nd Sep 2016

So pleased with our holiday, it was the first time we have booked everything online and it all went according to plan, all arrangements worked out and meant a relaxing stress free holiday. Great informative website and good service, much better value than the traditional travel agent. Thanks

Yvette Jones

21st Sep 2016

Excellent service, extremely happy. Will use again.

Caroline Kinnear

21st Sep 2016

I have been very satisfied with the customer service I have received from Clare and any staff member that has taken my call. I have submitted a review on the Shangri La which I am hoping to receive some feedback on as we had some issues.
Thank you for all your assistance

Leanne Janes

21st Sep 2016

Very happy with the service provided. Problems were solved quickly and I would consider using your services again.

Elizabeth Toohey

21st Sep 2016

service was great and adding on late checkout was great as well,
and done without any problem
I would not hesitate to book again through your agency
and also recommend to friends & family

Christine Byrne

21st Sep 2016

I love you guys. This was the second time i have used your service and yes I will definately use your sevice again in fact it was the first thing i did when i got home was check out other holiday offers you have i am interested in staying at tangalooma resort now after seeing some information on this in the motel compendium. I have already recommended your service to a work collegue and passed on your details to my sister. I am giving you rave reviews as your sevice is so easy to use and you are always prepared with added extras like booking day tours, transfers or experiences all on the one site. I love that you send me a quote so i can remember what i looked at. I also appreciate your follow up service. I think you have excellent customer service and will continue to recommend you. P S thankyou very much for helping us have a great time.

Rebecca Richardson

21st Sep 2016

Quick, helpful, pleasant

A. Thomas

21st Sep 2016

Good service no problems, yes I Would book through you again.

Diane Cumberland

20th Sep 2016

Fantastic work Laura. A credit to you. Will be in contact in the near future for our next annual holiday.

Angelo Piantadosi

20th Sep 2016

Great service and communication

Antonio Pellegrino

20th Sep 2016

loved the service Jodie was and angel and so amazingly helpful. she worked really hard to help us out as we where booking our honeymoon late and she was the best and i have already recommended travel online to people.

Leah Trenton

20th Sep 2016

One of the best holiday booking experiences ever. I am sometimes rather dubious about booking online but on this occasion every aspect was first class. From airline tickets to transfers and accommodation, the whole process flowed smoothly without any problems. I would certainly use your services again and highly recommend your services to others. Thanks Cecilia, top job.

George Feenan

20th Sep 2016

Always a pleasure to deal with.
Service is A+ Every time

Michelle Gama

20th Sep 2016

Overall excellent service

Shane Peart

20th Sep 2016

Easy and simple!

Jesse Rau

19th Sep 2016

Always a 5 star effort from Michelle and the extended team. This is the reason I have been booking with Michelle and travelonline for the last 6 years. Would and have always recommend to friends and family.

Paul Habahy

19th Sep 2016

It was easy, great value for money and hassel free. Looking forward to booking another holiday through TravelOnline.

Raeleen Svensen

19th Sep 2016

We have used Travelonline many times and have always been happy with the service and all the help that the girls give with any enquiries we wouldn't go anywhere else.

Stella Stankovic

19th Sep 2016

It was just great. So easy.

Monica Hay

19th Sep 2016