TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,782
Average Rating: 4.85 out of 5

Customer Service Reviews

Very happy with the service.
Emma was very responsive to several emails between booking time and departure.
All information given was helpful, accommodation price was terrific, and documentation provided was accurate.
Will definitely use again.

Lance Jamieson

30th Aug 2014

If your well organised know what you want with hassel free booking , this is the way to go , eveything was perfect no issues at all, & when I needed to speak to someone it was quick and easy also.
Will book through travel online again for sure, thanks guys .. ????

Troy / Suzie Pearce

30th Aug 2014

This is the second time I have used your services and I have no complaints.
I would recommend you (as I have) to both family and friends.
Thank you.

David Davies

29th Aug 2014

Great service, very helpful. Fantastic value & deals, always willing to answer questions, fast responses. Would recommend to everybody.

Paul Riitano

29th Aug 2014

We're recurring happy customers! We have a congress trip to Dunedin NZ coming up in October and wish you could offer some options for that destination as well.Thanks and keep up the good work.

Can Tuncer

29th Aug 2014

excellent
quick response with correspondence +++
will use travel online again and will recommend to others

Alison Carlton

28th Aug 2014

Great service. Helpful and fast response. Good prices. Would use again and have already recommended to others. Thanks for all your help.

Daniella Watene

28th Aug 2014

Hello Lisa,
Everything went very well, no hiccups at all. The value for money was good and all your help made it very easy. The island reconsided Edith 75th birthday so that was a bonus as that was the main reason for the trip.
My only disappointment was no sandy beach at the island but all the other facilities were very good.
Thank you.

Ken Thistlethwaite

28th Aug 2014

Would definitely use you again to book a holiday! It was so easy and professional!!

Debra Smith

28th Aug 2014

Your service was great especially since we had to change dates shortly after booking. We were also met by your representative in Phuket on our second day which was very helpful, consider letting people know this happens as we had already made a couple tour bookings. Pick up and drop off vehicles were of good quality and the drivers were also polite, happy and helpful. Yes we would book with you again and have used you several times.

James Flanagan

28th Aug 2014

Excellent service from Rochelle. Every aspect of our holiday to Thailand with hotel accommodation, transfers to/from airport and 2hr special massage was well organised and smooth sailing for us. I will definitely use travelonline services again.

Edmond Hally

27th Aug 2014

Would book with you again and I liked the prompt replies to my requests.

Garry Stewart

27th Aug 2014

Excellent service! Highly recommend!

Claudia Calado

27th Aug 2014

The most easiest website to use. Was recommended by a friend and saved us quite a lot of money. Highly recommend!!

Shellene & John Garofalakis

27th Aug 2014

Because we were travelling with friends who had already booked it was a simple process to ring and booking by giving friends deal details. All paperwork arrived well in advance and the trip went ahead without any problems. Thank-you.

Lynette Morley

27th Aug 2014

Excellent service. We knew from the beginning about everything and had good communications via email. Was good value for money on this deal and we would book again.

Bruce Fox

27th Aug 2014

I will definitely book with you again. Great service.
I have already recommended your service to friends.
Thanks again
Jan & Dave Symes

David Symes

27th Aug 2014

service was great and informative and would definitely use your service again and also tell our friends about travelonline
thanks to Rochelle

Paul Radalj

26th Aug 2014

Your service has always been excellent this is why we use travel on line for our holidays . We r already looking for your great deals to organise our next holiday .. Thank you

Dianne Siciliano

26th Aug 2014

This is the second time that we have used Travel online and can not fault the service. We do not have a travel agency where we live so it is extremely convenient using Travel online. They are quick to return emails or phone calls. Would highly recommend using them.

Andrew Greig

26th Aug 2014