TravelOnline Reviews

The ease of which the trip to Fiji was to organise was the stand out factor, but I also organised a trip home to NZ, though Travelonline, to see my ill mother. When that trip had to be extended urgently, Travelonline re organised everything within an hour to suit, over the phone, without a drama. So yes, all our holidays will be done through Travelonline.

Everything went smoothly and we had a wonderful time Look fore to booking with you next year

Very prompt with responses to any queries. Overall a very good experience. I would use them again.

I only left off the fifth star because there was some mix up with a $10 amount that I had actually paid. Other than that, Marleen was fantastic - thank you!

Very impressed with the service received. Package booked online and everything worked as it should with no glitches or problems of any kind. All vouchers/tickets forwarded in a timely manner and communication could not have been better. Last minute assistance with unplanned overnight accommodation was seamless and efficient. Would highly recommend Travelonline.com and to single out Laura and Michelle for their excellent customer service. Thanks...

It was a great service
Very helpful and anytime I emailed a question you got back to me with an answer right away.
Yes I would book with you again and yes I would definitely recommend you to my family and friends.
Thanks again for organizing a fantastic holiday

From the initial booking process, the prompt reply and informative communication by email and by phone and even the easy payment system, everything was 100 percent. The extras we were given with the resort deals were explained and readily available on arrival. Sometimes when you book through a travel company, when it comes to check in, things never go smoothly and there is something wrong with the booking details. Everything was in order which enabled us to have a great time at both resorts. Thank you very much for your great service and offers and we would definitely book with you again and will also refer you to our family and friends. Thanks

-Instant online quotes, with a swift and easy online booking system.
-Reservations charged in AUD and all tax inclusive
-Competitive rates.
-Telephone assistance available if required.
-Would definitely use again and refer to friends and family.

Very helpful....easy to use...would definately use again ????

Thank so much for a great trip, everything went well,
My only complaint would be your answer machine message, it sounded like I was dealing with an overseas company which I wasn't impressed with, however once got a call back I was sold. But I am a picky person. Your service is 10/10. Thanks again

I found the service exceptional very helpful and patient with me. I would definitely recommend to family and friends especially because I was dealing with someone who is not in an overseas call centre. My needs were meet completely.
Thank you for the excellent service

i would definitely book with you again it was a great experience with no hiccups along the way and i would recommend your service thank you Holly you made everything go smoothly we had a great holiday

Great Customer Service
Website and Booking process easy to use.
Will book with Travel Online in the future

It was very easy!

Very helpful and always happy to answer questions and put in requests for us with our accommodation etc

top service everything run like clockwork,no problems,would book again ..

All good, thank you.

Easy to communicate with all online.

Always easy to deal with.

Clare you guys provide the best service and advice, when we need a holiday you are the only one we contact and we recommend you to all of our friends.
Thank you.

I'd definitely book with you again. service was prompt and reliable. Very easy to book holiday and received a thorough itinerary and information that was easy to understand. Had a great holiday.