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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,043 customer reviews

Hi Michelle
Just to thank you for a great trip, this was the first time we used travel online and was very pleased with the service and reminder schedules with payments and also the fact you can contact the office as well, all the staff are very helpful and courteous.
We had no problems with our documents at all on all of our itinerary and would thoroughly recommend using your company again. Thanks
Jeff

Jeffrey Wickman

1st Feb 2017

Travel online offered a fantastic deal to Bali which packaged flights, private airport transfers, Hotel, breakfast, 1 dinner. the value was outstanding and the service was excellent. All consultants were friendly and nothing was ever an issue. the holiday it self was seamless. transfers were all on time, Hotel was amazing, Flights all on time. There is literally nothing i could fault and would not hesitate in booking with Travel-online for future travel and will absolutely recommend for friends. wonderful work!!! Thank you so much

Danae Gardner

1st Feb 2017

I was able to book my holiday online without any drama's when I reached my destination. So easy to deal with.
Thankyou

Lori Rennie

31st Jan 2017

We had a great deal at the intercontinental , with accurate and efficient transfers . the addition of the massage on route back to the airport was also a lovely bonus . I would definitely book through travel on line again. I would recommend using travel online to friends also.

Karen Wilson

31st Jan 2017

Fast response to all holiday questions, highly recommend

Joshua Iredale

31st Jan 2017

Holly is extremely pleasant and efficient and we will definitely be using Travel Online again. The resort and airport transfers were as promised. In spite of TigerAir's last minute cancellation, Holly still managed to rearrange our trip and get us flights at the last minute to our complete satisfaction. We had a wonderful holiday.
Thank you very much.

Greg Ferreira

31st Jan 2017

This is the 4th time I have booked with you guys and I would never think of booking with anyone else. From the booking to the holiday it self everything was perfect (as always) also your price always beats everyone else. Looking farward to booking my next holiday with you.
Thank you again
Marilyn

Marialena Mastroianni

31st Jan 2017

Extremely helpful

Nicholas Apoifis

30th Jan 2017

I have always enjoyed browsing through the website looking at all the fabulous holidays on offer! Have used Travel Online for travel bookings twice in the recent months. The service is efficient and response time is excellent. Queries promptly dealt with. Travel Online were also of great assistance in dealing with the airline when one of our flights was cancelled. Would certainly recommend to friends and family. Busy perusing the website again looking for our next adventure!

Brigitte

30th Jan 2017

Laura was very helpful and answered all our questions quickly.
the holiday she put together was great and perfect for our family.
Thanks very much

Kristen Toovey

30th Jan 2017

Clare was great and found us a great apartment at Peppers Soul Surfers Paradise, after the Peppers in Broadbeach fell through.
Yes I will book with you again, and I have referred you to my family and friends.

Carlo Abate

30th Jan 2017

Excellent service and always keeping us up to date on changes to our itinerary. Would definitely use you guys again thank you for a great holiday!

Harry Tanner

30th Jan 2017

Great service - friendly and helpful!

Jake

30th Jan 2017

Renae and her team were efficient and very helpful when we made our booking. Would not hesitate to use TravelOnline again for booking a similar holiday to islands in the South Pacific

John Bennett

30th Jan 2017

For dealing online only and not in person it was easy and lots of help in choosing our holiday. Will use travel online again.

Paul Willan

30th Jan 2017

You are also a little concerned when booking through an internet site, but Holly and the team soon put that at ease. They could not help enough. We have a special needs child and Holly & the team provided great feedback on what would be the best type of accommodation for us. Great combination deal and value for price. No question was an issue and reply was swift with correct information or alternatives if needed. Have already had friends book through the team due to their service provided. AAA+ to Holly & the team.
Will be booking the 2018 Fiji return trip again soon.

Darrin Killalea

29th Jan 2017

Loved the service, all queries answered promptly, would highly recommend

Donna Finau

29th Jan 2017

Holiday was great and very pleasant to deal with, would definitely recommend and will be booking again through you Clare

Troy Evans

29th Jan 2017

I would like to say the service I have received from all the travel consultants has been amazing. My questions were always replied to promptly, accurately and politely. The whole booking process was seamless. I've been a travel agent myself and know things don't always go to plan and changes by customers can be time consuming to manage. But everyone was so helpful. I would most definitely recommend your company to friends and family. Many thanks.

Angela Piercy

29th Jan 2017

I found the service provided by Lisa and Travel Online really good.
Any questions I had were answered in a good time frame, further requests I made were accommodated easliy.
Overall my experience was good and I would use this company again.

Leah

29th Jan 2017