TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,898
Average Rating: 4.85 out of 5

Customer Service Reviews

We have already started to look at booking again thru your company
Yes we would recommend your company

Christopher Bass

5th Feb 2015

Effortless, value beyond belief, and fantastic feedback and assistance when I needed it. Travel online made the whole process great, and the deal we got was better than we could have ever hoped for.
Thankyou very much to Lisa and Holly for your help!

Gene Lawless

4th Feb 2015

Clare was wonderful everything was great, no problems, will be recommending this company to others.

Tracy Brown

4th Feb 2015

Thank you Emma, you made our arrangements so easy and stress free.

Colin Ireland

4th Feb 2015

Thank you to Rochelle and the team at Travel Online, your friendly and easy service made this transaction very easy. The prices are very reasonable and you actually get what was promised. We had no dramas with the resort or transfers we booked with Travel Online. And I would give your details and recommend you to anyone wanting to book a holiday, your response time to email enquires and quotes are quick with no time wasted.

Judy Karam

4th Feb 2015

Customer service was very good.
Pricing good.
I would recommend friends and family.
I am sure we will use again.

James Thomson

4th Feb 2015

Danielle (and other staff) were prompt in responding to queries we had before departure.
We will definitely book with TravelOnline again in the future... already planning our next trip to Bali !

Nicholas Gabrielli

3rd Feb 2015

easy as... prompt and concise information. would go this way again

Stephen Jackson

3rd Feb 2015

The service was very efficient.
I booked on Saturday afternoon to leave early Sunday morning.
Everything was confirmed within 3 hours of booking - very happy about that.
I have already told and recommended Travelonline to many friends and family.
Thank you.

Kelly Koutoumanos

3rd Feb 2015

As always, travel on line deliver great service. Will definitely book with you again. Great holiday!

Giuseppe Failla

3rd Feb 2015

everythink it was ready,and well done prepared. thank you,i wiil book with you again.

Artemios Palatianos

3rd Feb 2015

Awesome service. Personal, friendly,efficient & I will highly reccommend to others. Thanks you

Sujayne Downies

3rd Feb 2015

Very helpful and fast with returning calls or answering questions

Anthony Christakakis

2nd Feb 2015

Everything ran smoothly

Steven Lane

2nd Feb 2015

Hi Joanna,

I would like to say thank you. Everything went according to plan. There were no issues or hiccups whatsoever.

Overall my experience dealing with yourself and your company was fantastic. You were quick to respond to any queries that I had which put me at ease.

In terms of utilising your services again the answer is a definite YES. I have also recommended your site to members of my family, friends and work colleagues.

Thanks again.

Ayed Haddad

2nd Feb 2015

Good easy to use web site

Sandra Mcewen

1st Feb 2015

As mentioned the flight non inclusion of meal service was a disappointment as I did not realise this was the case but again not a deal breaker.
The information/pamphlets i assume you sent through prior to departure was a great value add as I did a lot of reading and research before getting there and so was so much more informed so thank you.
Palm Grove and the beach front property was unreal - both hubbie and I loved the position, the peacefulness, the cleanliness of the rooms, and their position on the beach. Thank you for the recommendation!

Katherine Begetis

1st Feb 2015

Thanks Emma for assisting us with our holiday. We had a fantastic time and it was great knowing you had taken care of all the details that we may have missed.

Yvonne Hawke

1st Feb 2015

Fast & efficient service. thankyou!

Wendy Strohmayer

31st Jan 2015

I was extremely happy with the service I received from Amy, I liked that she kept in contact with me even after I had booked my holiday, any questions I asked her she got straight back to me, this was the first holiday that I have booked online apart from accommodation overnight and I can say that I was extremely happy with the service. I was hesitant at first because I had never done this before and going overseas I felt a little hesitant but I can say that I made the best choice and that it is just the same as going to a travel agent except doing it over the internet and I think a little better service, only difference you don't see their face just emails back and forth. I have already recommended Travelonline to a friend and I am going to organise my next holiday for June this year my birthday to Port Douglas, so thankyou so much..

Judy Watson

31st Jan 2015