TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,966
Average Rating: 4.85 out of 5

Customer Service Reviews

Ease of booking, had to ring and get seat upgrade for flights and that was great too. would certainly book with you guys again.

Margaret Shepherd

18th Feb 2015

Handled promptly and professionally - would book with you again and recommend you to family and friends.

Raymond Goldstein

17th Feb 2015

Travel Online was fantastic! Such an easy way to get hotels and flights for the place you wanted to go! Loved the way problems were dealt with as soon as possible and any questions I had were answered quickly and thoroughly! Would definitely use travel online again and recommend it to anyone!

Bianca D'souza

17th Feb 2015

Very happy with the service and holiday package that was put together for us. Efficient follow up and helpful over the phone which is a real positive. I even placed a call to your offices from Fiji re: our return flight and they lady I spoke to was very reassuring and helpful.
This is the second holiday I have booked through travel online and I have no hesitation booking our future holidays through you! Hopefully later this year to Hawaii (late October?)
Thanks again Travel Online :)

Dimitra Goutzoulas

17th Feb 2015

Very friendly , efficient service.
I'll definitely recommend anyone that goes to australasia to use your services

Edson Azevedo

16th Feb 2015

I do like your services. I will book again with you and recommend you to my friends.

Dragoljub Padezanin

16th Feb 2015

Great service. Very Helpful & efficient. Would book again with Travel Online.

Paul Kotsis

16th Feb 2015

Hi Lisa ,
We had a ball, would like to thank you for organising this trip.

Cheers Lance.

Lance Campbell

16th Feb 2015

Thankyou for prompt service allround, great to deal with Travel online and very happy with everything, I highly recommend the company to anyone travelling.

Carmelo Devita

15th Feb 2015

hassle free holiday. Everything was well organised! Thank you travel online!

Clarice Cinco

15th Feb 2015

very good and responsive. Came back immediately with suggestions for changes when my first plans did not work and both emailed and called me.

Karen Vannnouhuys

15th Feb 2015

After doing extensive research for a holiday to Fiji (both online and visiting various travel agents), I requested a quote from Travelonline, as it was the best value-for-money package I'd found. Your email responses were extremely prompt, and when I had a few extra questions, your consultants went out of their way to answer these over the telephone. All documentation was correct and made the holiday hassle-free from beginning to end. I would definitely recommend your services to anyone who is planning to book a holiday, Thank you!

Sally Chester-law

14th Feb 2015

We booked our romantic 4 nights away as our belated honeymoon (7 years!)

The service and ease of booking with Travel Online was fantastic.
Our first night in Cairns was at the Pullman. We arrived and checked in and went up to our room and greeted by two single beds! Not what we had planned for our honeymoon! So we called reception and they advised that we had specifically booked twin single beds which we had definitely not requested. The reception staff sent housekeeping to change the beds. The housekeeper was extremely rude and obviously annoyed that she had to change the beds back. We felt quite embarrassed. Other than the unpleasant encounter with the housekeeper we enjoyed our stay and it was nice and close to the terminal for boarding to Green Island.
Green Island......AMAZING. We absolutely loved our stay there. The staff, the hotel, the island we cannot fault and we can't wait to go back.

Yes we would definitely book with Travel Online again.

Thank you

Ben Waller

12th Feb 2015

I was advised not to book holidays online, but when I came across your website and with the value packages you offered I couldn't go past. I booked online. Booking my holiday was a breeze, within 48 hrs I had received my flights and vouchers. I called the office a couple of times and was greeted in a friendly manner and my inquiries answered.
The friends I traveled with booked with another company and they were disappointed with what they received and they also paid more for their holiday. After seeing my package and value they have commented they will book with travelonline next holiday.
For me I will defiantly book with travelonline again Great value, service and they provided a carefree holiday. Thank you.

Joannah Corlett

12th Feb 2015

Nothing I didn't like. It was all very easy, help was easy when I needed to talk with some one, so I have no complaints and will more than likely book this way for our next holiday...thanks :)

David White

11th Feb 2015

Yes we would book with you again,
yes we would recommend you to others

Les Cooper and Wendy Delaney

10th Feb 2015

Yes I would book with you again - thank you.
Everything wAs in order and fast.
Thanks again!

Denise Rotsos

10th Feb 2015

Very Happy with the service! Had a Fantastic Holiday at the Naviti Resort & Spa Fiji!

Penelope Ridley

10th Feb 2015

Initially we had some communications issues, but when help was needed most (our planned flight was delayed for 7 hours) - everything was organised pretty quickly given the troubles started before 6am on Sunday.

Alexandre Dzero

10th Feb 2015

Great service, easy access. No issues.

Dale Cameron

10th Feb 2015