TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,939
Average Rating: 4.85 out of 5

Customer Service Reviews

Loved your online page, and how you could tailor a package to suit our family of 6. And received help in fixing it before I booked. Everything went smoothly, buses, ferries, planes, all were on time at the right place. We had no problem with anything. I have recommended your site to others and would book again through you for future holidays. Thanks Idalilly for all your help.

Matthew Lamb

7th Apr 2015

Thank you Lisa for all your help to make this holiday so fantastic and so memorable, xo

Barry Martin

7th Apr 2015

Really happy with the friendly, knowledgeable service provided by Lisa and the staff at Travelonline. When we were not able to travel on our booked dates due to a sick child, Lisa was very understanding and sympathetic and worked with us and the accommodation to change the dates for us. Professional, friendly, helpful, prompt service sums up travelonline to a tee. We will definitely use them again for our next trip.

Melissa Gill

7th Apr 2015

Very positive experience and quick to respond to any query

Richard Morse

6th Apr 2015

Easy professional great to deal
With will use again for sure

John Badham

6th Apr 2015

The service was very good with prompt communication during planning. I would use again for booking.

Ben Greaves

6th Apr 2015

Great holiday - no problems with the booking. Flight out of Ayres rock cancelled, but Virgin provided accommodation and flight next day. 2nd holiday booked with you, very happy with both.

Alan Foster

5th Apr 2015

Very easy

Stuart Cooper

5th Apr 2015

Great service and competitive pricing. We did have an issue with our transfer and they stepped in and assisted. Would recommend and use them again.

Rechelle Parker

5th Apr 2015

We are very grateful to Amy from travel online who gave us the best possible help and service during the booking of our holiday to Fiji. Mum was very nervous being her first overseas trip. Amy patiently managed all her questions and needs for help. Our trip went very smoothly we could not have asked for any better. All connections went very well, and the resort was great. THANK YOU AMY.

Krystie Ebert

5th Apr 2015

You guys were awesome. And that's from a person who has been in travel industry for over 20 years, and still entitled to ID90 flights, and ID50 accommodation. Takes all the drama and stress away while still being available for queries and information.
I would highly recommend your services and will use you again (price dependant of course ;-) )

Trevor Mcintyre

5th Apr 2015

The service we received was excellent. Would not hesitate to book through you again and will recommend you to others.

Lynette Irene Montgomery

5th Apr 2015

Good Service. i have booked with Lisa twice now and would again. all questions are answered. i love the instant quote service

Jodie Row

3rd Apr 2015

We were very happy with the service received - got an excellent deal on line with no hassles - would recommend there site and service

Deanne

3rd Apr 2015

Travel online were fantastic! They were quick at responding to any emails or queries and happy to help over the phone.
Booking was done quickly and we received all the documents we needed.
The arrangements at the other end in Bali were all made and hassle free.
Thankyou Danielle and travel online. we would use your service again for sure!

Nicola Wade

3rd Apr 2015

No complaints at all, everything was perfect. I already have recommended your services

George Bollas

3rd Apr 2015

This was the first time we had booked with TravelOnline and it was completely seamless. We got great value and wonderful service and we will definitely book through TravelOnline again.

Heang Forbes

2nd Apr 2015

I found Danielle extremely helpful with all my enquiries. She was an absolute pleasure dealing with her. I will defiantly be in contact with her again when I go on holiday next.
Regards, Jodie

Jodie Tourtouras

2nd Apr 2015

Thanks for your excellent service Traveonline. Our holiday was such great value and the villa was amazing for the price. Will definitely book with you again and recommend you.

Theresa Leeman

2nd Apr 2015

Always very happy with Travel Online

Nadine Connell

2nd Apr 2015