TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,939
Average Rating: 4.85 out of 5

Customer Service Reviews

It was very easy to deal with Travelonline. This was the first time I had booked a major holiday online and I was a little hesitant at first but I would most definitely book through this company again. Contact was easy and professional and response to questions was always within 24 hours. The deal that was provided was very competitive and there were no problems at all with any of the deal while we were away. Would recommend

Karl Phillips

17th Apr 2015

Excellent service & all travel arrangements spot on. GREAT!
Thanks Amy

Gordon Mcdonald

16th Apr 2015

I would like to thank the Team @ Travelonline as we were booked to go to Vanuatu not long after Cyclone Pam, the week before we checked with the resort and found that they were not going to be opened for business on the dates of our trip. i contacted Travelonline to advise them that i would like to change my destination to Fiji, the staff were extremely helpful, they checked the relevant flight details, accommodation refunds and reallocations and transfers, they were in contact with me in less that 6 hrs to advise me of any and changes to costs and to give me ample time and information to make a decision. I have used Travelonline 3 times now and have been happy with their service, this time they out did themselves!!! Thank you Danielle

Paul Oakley

16th Apr 2015

Danielle was very efficient and helpful booking our stay. We have used Travelonline a number of times now and will continue to do so. Thank you.

Nicole Kay

16th Apr 2015

everything was very well organised for us. all our queries were dealt with thoroughly and we were provided with plenty of information. i would definitely reccomend travelonline to other people.

Warren Wright

15th Apr 2015

Easy booking. Have used service before and have no doubt will use again.

Tina Guthridge

15th Apr 2015

Bookings were easy to do, prices couldn't be beaten by other travel agents.

Suzanne Tatlock

15th Apr 2015

Very enjoy with our holidays and services offered by travelonline.

Lilian Cormerais

15th Apr 2015

Your service was prompt and efficient. When I needed to know or change something it happened very quickly and with no mix ups.
I have not booked a hoiliay online like this before and it was a very good experience.
Excellent service- thank you

Margaret Taylor

15th Apr 2015

I liked the way that I could pay a deposit when I booked the trip and could pay it off fortnightly and the final payment about 6 weeks before you go. not like other places where you have to pay upfront. I would book with you again. very happy with the service and I would highly recommend it to my friends and family.

Jenny Jordan

15th Apr 2015

Thank you

Andrew Fisher

15th Apr 2015

overall rec'd good prompt service and communication.
Price of hotel came in alot cheaper than other websites , would certainly use again and recommend
thank you !

Graeme Wheeldon

15th Apr 2015

very good service will use again

Garry Stirrat

14th Apr 2015

Excellent!

Bernadette Mani

14th Apr 2015

Can't fault the service at all hence the 5 stars.
We would certainly use this service again if we have the choice and we would recommend it to others.
Cheers

Roy Grant

13th Apr 2015

Fantastic service and follow up. Will definitely recommend to anyone looking for a seamless and easy process.

Cornelius Van Dyk

13th Apr 2015

ease of use,and grea price.

Manuela Murabito

13th Apr 2015

service was good.

prices represent great value

Edward Chung

13th Apr 2015

I found the service excellent. Everything was booked and we felt as though we were well looked after both by Travel Online and our chosen destination Day Dream Island exceeded all expectations, there was nothing we could fault

David Creed

13th Apr 2015

Easy, fast and accurate

Michael Hogan

13th Apr 2015