TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,836 customer reviews

Awesome service and speed thank you!

Jiaqi Chen

5th Jul 2016

Great service. Prompt and efficient

Rodney Aziz

5th Jul 2016

Very efficient and easy to deal with. Will definitely consider using again for future holidays.

Gaylene Waldram

5th Jul 2016

A magnificent find providing superb service. Both my family and my sister's family booked through travelonline.com and are very happy. Had the best deals by a long way, friendly and easy to deal with and will add a link to my travel site for others to use. Will definitely pass on to my friends and relatives and will be using again!

Peter Hardwick

4th Jul 2016

The service was good, fast and efficient. We arrived in Fiji and our transfers and accommodation were all sorted. The only thing I would probably change - was perhaps ordering meals on the flights for the kids. But I'm not sure whether this was an option and how much more it would cost. When the other meals came out our kids could smell them and it made them hungry, even though we had brought our own snacks. The meal deal for Plantation was worth while. Only wish we could've stayed longer, or could go back again now :-)

Benjamin Mcghie

4th Jul 2016

I had a very good experience. No one ever complained when I asked for 6 different variations of the quote. Booking was very efficient as was the remainder of the payment process and getting the vouchers etc. Everything went as planned. I would use Travel Online again.

Scott Matthews

4th Jul 2016

I thought your service was very good and would use you again and
Recommend to my friends.

Dieter Poisel

4th Jul 2016

Thanks guys, we had another relaxing, happy holiday in beautiful Bali....thanks for helping make it hassle free!

Sharni Mcnamara

4th Jul 2016

We were provided excellent service and timely documentation. Yes, we would use Travelonline.com.again. We would certainly recommend your travel group to friends. Thanks to Clare for arranging airport transfers, insurance, accommodation etc. All providers were excellent. Colin & Ann Foster

Colin Foster

4th Jul 2016

We will definitely use Travel online again for our next holiday. Everything that was booked through this site was just as it was described. No hidden costs and no surprises. Questions were answered quickly and easily via email or phone. I have already recommended to friends and family since our return.

Carl Bounds

3rd Jul 2016

Very happy with the service provided. Timely quotes were received and responsive to questions regarding our booking. The website is user friendly and we have used TravelOnline for other travel bookings as well.

Dion Russell

3rd Jul 2016

Fantastic service, great price you were able to secure and great communication. very happy

Nicole George

3rd Jul 2016

Very helpful and knowledgeable about things they are offering

Andrew Steele

3rd Jul 2016

Awsome price bit of a hiccup with the payment but easily resolved great customer service will definatly use you guys again
Cheers

Christopher Capsis

3rd Jul 2016

So easy to deal with, holiday was everything we wanted and more.

Janene Petersen

3rd Jul 2016

we were well listened to and booking went ahead effectively

Martin Jones

3rd Jul 2016

I had a problem with my booking times on tours (my fault), and I spoke to Holly on the phone and she fixed it all up for me as soon as she could, as had to wait for confirmation from tour operator. Fantastic job by the tours that are advertised on the web page when booking hotel and tours and I found it very easy to use this page.

Brett Temple

2nd Jul 2016

Great service friendly and helpful call centre being in Australia a bonus.
Very helpful with problems arising
Defenatly will use again

Norbert Georg Sterzenbach

2nd Jul 2016

This is the first time we booked a holiday online so we were a bit hesitant. However we had no problems at all. Communication was great and we would definitely do it again. Thanks

Paul Kallis

2nd Jul 2016

Having never booked an overseas trip online i was a little nervous but travel online was great. I would definitely book through them again as it get great deals. My only thing would be to have longer to pay off the accomodation side of the booking. Unsure if it was because I booked 6 weeks out from leaving and the had to pay almost a week later after booking. Other than that they were great and quick to respond to all my emails

Joanne Mccarthy

2nd Jul 2016