TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,671 customer reviews

Really recommend this website! The prices are unbelievable and the hotels they recommend are great!

Muhammad Masri

5th Dec 2016

Everything was so easy and awesome!

Jenna Clarke

5th Dec 2016

Yes, but I will not encourage people to travel Jetstar international. No in flight entertainment unless you pay for it and meals not included. No blanket or cushion offered. The plane sounded like it was about to fall apart when taking off.
But seriously impressed with My Phuket Holidays who you organised our shuttle through. They sent a representative to help us book any tours we wished to do over there. Her name was Joy and she was fantastic. We would definitely encourage family and friends to use Travelonline.com.

Blanche Dieckmann

4th Dec 2016

Fantastic service, highly organised, no question goes unanswered. Would highly recommend to others.

Nicole James

4th Dec 2016

I liked that we didn't have to worry about booking anything ourselves and as soon as we got to the airport and hotel it was already in the system.
Would definitely book with travel online again and recommend you to family and friends!

Taylah Ripphausen

3rd Dec 2016

Clare Wilkinson was amazing throughout the whole process.
Clare made everything so easy and stress free. I would highly recommend using Clare to book any holiday as it was by far the easiest holiday I have ever booked.
I look forward to dealing with Clare in the future.

Tristan Lee Triffitt

2nd Dec 2016

Karen made it very easy to go through all of the options, then helped me get the best deal that suited my surprise gift for my partner, we had the best time and I have nothing else to say other than "THANK KAREN! We will certainly be booking more cruises via you in the future"!!!!.

Thanks. Allan.

Allan

1st Dec 2016

we have used Travel online a few times now and like always we have had no issues. all staff are professional and all travel arrangements have been seamless and hassle free.

Paul Andrew

1st Dec 2016

always prompt and courteous when replying to my enquiries, a pleasure to do business with.

Aurel Vasilescu

30th Nov 2016

Amazing! Won't hesitate to use them
Again. So impressed. Caroline

Caroline Kirkpatrick

30th Nov 2016

Excellent - would certainly use your (Karen's) services again.

Greg Matfin

30th Nov 2016

Lisa was fabulous made our trip soooo easy

Debbie Hope

30th Nov 2016

Excellent service although not sure if you were going to remind me when to pay the balance. I enquired about this myself.

Dean Potter

30th Nov 2016

Wonderful travel company. Very helpful and everything ran smoothly. Thanks heaps TravelOnline, we will definitely use your services next time we book a holiday.

Natasha Mcewan

30th Nov 2016

We have booked a few holidays with Travelonline and will continue to use their services, and will happily recommend to family and friends.
Consultant Laura Dunley is always very helpful.

Peter Xuereb

29th Nov 2016

Marlene was helpful, friendly and i was reassured that i can catch my flight while taking the 4pm ferry under normal circumstances. I did arrive the airport early for my flight.

Eve

29th Nov 2016

Great communication throughout the booking process and in the lead up to travelling. Excellent service overall. Happy to use TravelOnline again for our next holiday

David Casbolt

29th Nov 2016

There is NO NEGATIVE feedback. All bookings/ arrangements went smoothly and any questions I had were answered straight up and exactly.
I have used TRAVELONLINE several times before and have been totally satisfied with accuracy and proficiency.
I have also recommend your company to many travellers - to your web site and to the ease of booking.
I myself will only use your site, for bookings in future. Well done again thanks.
Regards Phil

Philip Wearne

29th Nov 2016

Karen was fabulous, got us an amazing deal, and made sure that we were well informed and ready to go on our first family cruise holiday. I would book with her again in a second!

M Brown

28th Nov 2016

My consultant was very pleasant to deal with. Answered all my questions. Gave good advice.
My overall experience was great and wouldn't hesitate to use again and recommend to others

Sherrell Murray

28th Nov 2016