TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 16,620 customer reviews

I was a little unsure when I had booked as you hear a lot of scam's out there. Everything went well with very helpful and friendly staff. It was a smooth holiday when it came in to checking in.

Laticia Jones

28th Aug 2017

Excellent service, very professional and responsive.

Timothy Aitu-gallagher

28th Aug 2017

Very happy with Travel On-Line and will surely use again. Got me a much better price at a Bali resort than using the resort's own website.
Great communication. First Class service!

Robert Mckenzie

27th Aug 2017

Got great extras in package and all correspondence on time and in detail

Cheryl Dykes

27th Aug 2017

The entire process was efficient effortless. Consultation,when needed was prompt and informative. Great job.

Keith Jurd

27th Aug 2017

By far the cheaper package on the internet. Very helpful staff and made booking a holiday easy. Thank you

Simon

27th Aug 2017

Fantastic service from start to finish we will use you guys again very impressed, good description of hotels and an easy to use website with good personal back up.

Thank you

Ian Pemberton

27th Aug 2017

Good service. Great deal. Would book again.

Lucia Jocelyn

27th Aug 2017

Professional service very attentive and quick with email replies. We were organising our 25th wedding ceremony with a party of 22 family and friends which is never easy and travel online staff were always helpful and understanding. Thank you

Franc Bizjak

26th Aug 2017

Like being able to include/exclude and upgrade when building quote. Easy system that was very clear.

Adam Keath

26th Aug 2017

We have received excellent service and help from Travel Online and would definitely book with them again. This was the first time we booked with an online company and will have no hesitation in doing the same next year. Everybody was most helpful and obliging.
Thank you very much to all at Travel Online. We have already recommended this service to a number of family and friends.

Michael Cross

26th Aug 2017

Very helpful and fast service
Laura answered any questions fast
Great service

Joanne Brennan

26th Aug 2017

very polite and helpful

Garry Whibley

25th Aug 2017

This service made booking our holiday so easy. I have already recommended it to family and friends

Vicki Bell

25th Aug 2017

Was very nice stay thank you, the apartments were excellent and the service you provided Holy were superior and no fuss. Thank you

Cara Behncke

25th Aug 2017

I would definitely book with you again very helpful and friendly we had a wonderful time thank you very much I would definitely recommend this service to my family and friends

Barbara Largaiolli

25th Aug 2017

Overall very good! Efficient follow up. No hitches & good advice/ attention to detail. Would use again.

John Elton

25th Aug 2017

Clare did a fantastic job in a short amount of time to book our Hawaiian holiday. I'm very pleased with how she sourced the best price for me and I would definitely use Travelonline and Clare for future trips.

Mimi Lizzi

25th Aug 2017

Laura was excellent. Very understanding and easy to work with!

Felicity Mears

24th Aug 2017

Service was great and the value was terrific - we were unable to find another travel agent or even the hotel itself to offer a stay 12/10/8 pay 6/5/4 so this was a really good deal. Little bonus like the $20 hotel voucher for signing up, and the free 2 person x 2 hour massage thrown in - well that was much appreciated. We travel often ourselves and this was the first time we had used travelonline.com - we will continue to check out the specials for our future travels and would definitely recommend to our friends and family.

Chris

24th Aug 2017