TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,668 customer reviews

Very professional and will be using young Rebecca in the future ...

Glenn Stuart

22nd Dec 2016

Wonderful service, fast to reply to all inquiries . We really enjoyed our trip!

Nicole Mcbride

22nd Dec 2016

Have never used this service before and would definitely not hesitate to use again. Everything went smoothly and staff were quick in their responses when we had questions, friendly and professional at all times. All documents were faultless. Definitely use recommend.

Veronica Rogers

22nd Dec 2016

Rebecca Ross was very helpful and was prompt in responding to our questions and reservation changes. Will definitely recommend families and friends.

David Burnett

21st Dec 2016

Yes. I will.????

Franzesca Setyadiputra

21st Dec 2016

Had a great cruise ship and food was great the destinations were very interesting and we made some good memories would travel again with the royal Caribbean and would try the rhapsody next time. Thanks for your service in making this a great time merry Christmas to you eileen and ray and friends

Eileen banks

21st Dec 2016

Highly recommend TOL, every part of travel is covered with lots of communication and follow up, will use again before any other online or travel a gent

Robert Mundy

21st Dec 2016

your service was very good, when I rang for a question it was resolve while I was waiting, for me I will go through TravelOnline Holidays, Keep up the good work girls,

Carmen D'alessandro

20th Dec 2016

Hi Holly, my friend and I were very happy with our stay at Crown Promenade and our ease with booking with Travelonline. We would be interested to receive information on accommodation deals in the coming year.

Thanks,

Julie Clayton

Julienne Clayton

20th Dec 2016

So easy and the best holiday we had!!!

Zoran Panovski

20th Dec 2016

Very good service. Quick responses and good price. Will use again.

Ross Johnson

20th Dec 2016

Thank you for your help in booking this holiday it was awesome.
Travelonline kept us informed and answered any question I had quickly I would highly recommend them and I would definitely use them again.

Buddy Jelwan

20th Dec 2016

Very efficient and smooth transaction! Got fantastic rates off this site - cheaper than booking direct. Would definitely use you guys again.

Andy

19th Dec 2016

Everything went like clockwork :)

Shannan Craft

19th Dec 2016

Helpful, prompt service, arranged all that we asked for and were willing to reconfirm our arrangements and requests.

Vivian Greig

19th Dec 2016

Good value package Very efficient service Thank you

Wendy Tan

19th Dec 2016

I've booked with Travel Online for two holidays. Both were seamless transactions with polite and friendly staff members. Ample information was provided before each trip so that we knew what to expect.
My only complaint is that both trips to Daydream involved long waits at the boat launch because the bus connection from Proserpine airport narrowly missed a boat transfer (by approximately 10 minutes). It would make sense for the bus to drop passengers at the boat first, before heading to the various hotels, allowing them to make the first connecting boat transfer. Most of the passengers were catching a ferry so it was annoying that we missed a transfer by 10 minutes because we were held up by a couple of people being dropped along the way.
I'm not sure whether Travel Online have any control over this so it is not reflected in my rating.

Alexis Duggan

19th Dec 2016

Everything went exactly to plan.. Over all the best experience :)

Mick Robson

19th Dec 2016

Great communication will definitely look for great deals with you guys again.

Rachael Williams

19th Dec 2016

The team where wonderful to deal with. Thank you for being readily available, understanding and so helpful. I have recommended TravelOline to a number of people who are looking to book their next holiday!

Elizabeth Alexander

19th Dec 2016