TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,836 customer reviews

Was so easy to book through this site and it was the cheapest of the many, many sites we had trawled through when searching for Thailand resorts.
Had to contact my agent a couple of times and was responded to almost immediately.
I'd use this company again and happily recommend it to friends and family.

Kimberley Gurr

11th Jul 2016

Very efficient, all questions were followed up. Great service prior to travel. Very friendly staff.

Chris Begley

11th Jul 2016

Thanks for the great and easy service you provided. Will definitely use travelonline again.

Maria Zaljevic

11th Jul 2016

We booked accommodation at both the Jayakarta Hotel, Legian and Mercure Hotel, Sanur for a total of 13 nights in June, July 2016 through Travel Online.

The service provided by Travel Online was excellent.

We did not have any issues.

We believe we received excellent value for money.

Thanks Joanna

Ross Normington

11th Jul 2016

It was very easy dealing with TravelOnline and we certainly would not hesitate to use you again. It made the whole process easier and stress free.

Adam Gloury

11th Jul 2016

Travel online is fantastic; everything ran smoothly, they were incredibly helpful during the booking and lead up to the holiday. We have used them before and will continue to use them in the future.

Jennifer Day

11th Jul 2016

No problems at all everything was well organised and no drama's as everything we ask for was 100 per cent correct.

Rick Baker

11th Jul 2016

I was surprising happy with how good it was to be able to arrange a holiday by emailing. It was a lot of emails to and from for our customised trip but it worked because it was 7 days a week and I could email questions in the evening and receive replies in the morning and forward those to my husband and daughter for their thoughts

Ian Douglas Burns

11th Jul 2016

Wow wow wow you are amazing we never even had to call you Laura it was all done successfully online. I will definitely use you again Laura Dunley, you were so quick at responding to my emails great customer service.
Thank you so much for everything amazing service
I will also recommend you too all our friends
Sarah & David

David Anthony Jones

10th Jul 2016

I had a great experience booking our trip with Travelonline. Very easy, reasonable prices and a wide variety of options. Very efficient service and easy to navigate website. I recommended to my brother who also booked his accomodation with Travelonline. Thank you

Carleen Weldhagen

10th Jul 2016

Really helpful and responsive
We were very pleased with Marleem

David Shelton

10th Jul 2016

Easy to deal with, would use again and recommend. Can you add places in Chiang mai to your list?

Sue Devlin

10th Jul 2016

Good quick service, quick response to emails. Would happily use this service again.

Harold Comer

10th Jul 2016

Was very impressed with the service and the transfers, massage and accomodation you booked for us. Everything ran smoothly and was first class!
The booking / payment process was also smooth with heaps of timely reminders and great communication! We would definitely book our holiday through your agency again! Thanks Joanne family and friends!

Joanne Jones

10th Jul 2016

Thank you Joanna
We found your service to be excellent . You responded very quickly to any changes or queries we had and we will be more than happy to use your services in the future .
Yes we would recommend you to friends and family .

Hugh Copeman

10th Jul 2016

Excellent service from Clare and the team. I would definitely use you again and recommend to others. Many thanks.
Anthony.

Anthony Polinelli

10th Jul 2016

Laura was lovely to deal with. Very easy to use this service. I would use travel online again.

Leanne Barbazza

10th Jul 2016

Absolutely brilliant service. Impressed all around. Would have no hesitation with booking again with you and would highly recommend friends and family use you. Thank you.

Deon List

10th Jul 2016

Very happy with service provided. We did not encounter any issues during our holiday, all flights/tranfers/room booking/meal vouchers etc were as booked and ran smoothly. I would be more than happy to book with travelonline again & we are already looking at options for a holiday next year. I would also happly recommend you to family and friends

Christopher Hall

9th Jul 2016

Thanks Laura for making my booking so easy.
Great value for money and a fantastic holiday.

Glenn Burgess

9th Jul 2016