TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,836 customer reviews

Can't believe how easy it was to book with you. If there was any questions you addressed them quickly and your advice was spot on. Thank you so much Cecilia and I will definitely recommend you and travelonline !!! Cheers Lucy x

Geoffrey Richard Darby

30th Jul 2016

Thank you for the excellent service.

Jayapersad Ishwarpersad

29th Jul 2016

Travel Online once again delivered a seamless travel package from the start right through to our transfer back to the airport. Everything went perfect and I will definitely use them again. Very friendly staff and nothing s too much trouble for them. Thanks for a great holiday.

Judith Brook

29th Jul 2016

Easy to use website/booking page.
Excellent customer service.
Highly recommend and would book with travelonline again

Paul Reilly

29th Jul 2016

Promptness of response and the fact that we were kept up to date

Thank you.

Great service

John Marum

29th Jul 2016

We enjoyed excellent service. Lisa responded quickly & professionally to all our requests. Will definitely use travelonline again. Thanks very much.

Christine Holt

29th Jul 2016

Great instant quotes! Hassle free booking!
Will book through travel online again & have already recommended them to friends.

Kate Fuller

28th Jul 2016

Service was excellent.. The deal with Ramada Bintang was the best we found and we weren't disappointed. Communications and feedback was timely and would definitely use your company again, and recommend to others as well.

James Grace

28th Jul 2016

Great communication

Gordon Henderson

28th Jul 2016

good service

Dianne Steber

28th Jul 2016

Easy way to book all on one site. Would use again in the future

Cameron Campbell

27th Jul 2016

The unobtrusive mature of your input, every thing just flowed so smoothly, no hiccups. A pleasure to deal with

Reg Biggs

27th Jul 2016

This is the second overseas trip that I have booked with Travelonline and both times have been an easy and thorough process. I have always received extremely prompt service and replies to inquiries. I will definitely book through Travelonline again and will highly recommend to my friends and family.

Anthea Yates

26th Jul 2016

Cannot fault your sevice, it was excellent, will book again through Travel Online! Would definitely recommend to family and friends.

Michael Dixon

26th Jul 2016

This was my first time booking with Travel Online & I will definitely book through them again. It was a great deal with tours & tranfers. They assisted me when I couldn't get through to confirm my airport transfers in Phuket and we had an enjoyable stay. Thank you!

Karen Frost

26th Jul 2016

Very happy with Travelonline Holidays. The whole process went very smoothly. All our Travelonline contacts in Phuket were professional, friendly and helpful and we would certainly not hesitate to go through Travelonline Holidays again in any future holidays.

Debra Morison

26th Jul 2016

Not the first time Ive used tarvelonline and will use again. I like the service I receive, hassle free and prompt. Do thier very best to insure you get the experience you want. Thank you.

Adrian Buck

26th Jul 2016

Hi Laura,
Your correspondence and travel documents delivery was very prompt,well done.
Having airport transfers and breakfast included in the travel package made our holiday very enjoyable and stress free.The hotel group we stayed with was fantastic and delivered in all areas of hospitality excelling over and above many of the five star hotel/resorts we visited in Kuta.
I would recommend that you market this hotel and cottages highly due to their level of professionalism and making our holiday affordable and enjoyable every day that we were there.
Regards,
Scott Allen.

Scott Allen

25th Jul 2016

Second year we have booked with travel online and would use again.

Peter O'hara

25th Jul 2016

Answered questions, had the best offer going. Yes I have already raved to friends they should try travelonline.com

Terry Ashworth

25th Jul 2016