TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,898
Average Rating: 4.85 out of 5

Customer Service Reviews

Great work..! Can't say how fantastic it was so painless and easy to book with everything running smooth and no issues at all. Will be looking at booking future holidays with you.. Thank you :-)

Douglas King

5th May 2015

Would book with travel online again and reccomend with family and friends, friendly service, very easy to get quotes online quickly, we spent ages adjusting our quotes online and every time it gave an updated quote.
Great service !

Sarah Maggiolini

5th May 2015

Trip was very well organised

Jane Weber

4th May 2015

The service you provide is simple and easy and competitively priced
I would like to thank Amy my whole family enjoyed our holiday.

Aaron Stone

4th May 2015

Your service was thorough and response times to queries very quick. Yes I would book with you again and would recommend to others.

Jane Weber

4th May 2015

This is the 3rd holiday booked through Travelonline. Everything was perfect yet again. All documentation was correct. Transfers were well organised. Very easy to contact with any queries. I wouldn't hesitate to recommend their services to anyone. I will be back! :-)

Janette Walton

4th May 2015

Very happy with service for requests made. Good amount of time to plan, pay then holiday!

Gillian Hawken

4th May 2015

From the time of reviewing where we wished to stay in Phuket and the offers provided by travelonline and then the booking and receiving the prepaid voucher was seamless. I will always consider reusing travelonline and recommending to others of the travelonline web site.

Christopher Blair

3rd May 2015

Emma was always very prompt with replies to queries. Staff always pleasant and friendly when speaking to them on the phone. Would definitely book with travelonline again and recommend them to friends.

Cheryl Kelly

2nd May 2015

Have already recommended your service to other friends. If the right deal comes along definitely will book again with you.

Stuart Balding

2nd May 2015

Excellent and convenient service.
When our original choice was not available, TravelOnline came up very quickly with an excellent alternative .
Thankyou very much.

Alan Faulkner

2nd May 2015

Everything about the booking was perfect. The communication from the person handling the booking kept me informed and up to date. The deal I got was amazing and included lots of extras. I would definitely recommend and use travelonline again without hesitation. They were great!

Sally Turner

2nd May 2015

Fantastic Service value for money and I would go through Travel online again, again thanks for a fantastic holiday

Sheryl Mcnally

1st May 2015

Could not fault

Geoffery Boyd

1st May 2015

This was the first time I booked my holiday completely on line and I was very impressed with how smoothly everything went from the booking, to the flights and checking in there was no problems what so ever and I would highly recommend using this company again.

Vicki Brixey

1st May 2015

Service was efficient and responsive to what we were after. Thank you

Mark Chaffey

1st May 2015

We had never used an online travel company before and weren't sure what to expect but we would certainly use the service again.
The initial website was fantastic- very easy to compare resorts and packages, adding in and removing transfers/meals, etc. Emma our travel agent was great- very prompt at returning emails and all bookings were confirmed within a very short period of time. Our trip was fantastic, all went as planned and all our expectations were met.

Anthea Brand

30th Apr 2015

Everything went according to plan , we were told confirmation of our booking could take 24 hours , it took less than 2 and the price we paid for 3 nights at Crown Promenade was only slightly dearer than the best price we could get for 1 night during the same period , at the same hotel , and we had full use of all the facilities , great service , even better value , cheers

Derek Burgess

30th Apr 2015

a fantastic service.
I was very professional and thorough.
emails were clear and precise.
our holiday went very smoothly due to your expertise.
thanks so much.
we will definitely book with you again.
anna and sam

Sandro Parlongo

30th Apr 2015

I continually book through Travelonline for the consistent excellent service and great deals. Thank you again

Stacey Phillips

30th Apr 2015