TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,837 customer reviews

Very good service ... smooth booking and payment procedure. Would consider booking with TravelOnline for future trips and recommending to others.

Stewart Woodland

2nd Aug 2016

All good

Allan O'connor

2nd Aug 2016

Thank you so much. Browsing around the site was easy, deciding was hard, booking was dead easy. All of our documentation was in order and everything lined up perfectly.
We did have some confusion about what was or wasn't included with the Blu Bananas deal and the kids eating free - they rarely did (I never did discover what counted as the 'kids drinks' options).
We loved our holiday, will be going back again soon, and will recommend the website to friends!

Freya Newton

2nd Aug 2016

Great service. Very easy and uncomplicated booking. Emails often to update us.

Shauna Sadikaj

2nd Aug 2016

yes will book with you again.thank you.Have recommend you to Friends.

Kenneth Bell

1st Aug 2016

Great, easy to use, everything worked perfectly. Would not hesitate to use this again, in fact I will continue to browse & dream, looking for more great deals. Perhaps they could expand their network W.W.

John Mozer

1st Aug 2016

Everything went smoothly, very well organised on Travelonline's part. Would feel very confident to book with you again and recommend to others.

Juan Antonio Beneit

1st Aug 2016

We booked our Fiji holiday with Clare Wilkinson at TravelOnline and were very happy with her service. She always replied promptly to any questions I had and was very patient with my rookie traveller concerns! We will definitely use TravelOnline in the future. Thank you.

Gabbi Armstrong

1st Aug 2016

Fast and efficient help when needed. Would use again.

Dennis Mccoll

1st Aug 2016

I was thoroughly satisfied with the service. After the first submission from the online form, I received a quote, then once the deposit was paid I had prompt feedback and regular updates. I felt very confident with the whole process, and throughout the whole holiday there were no problems whatsoever.

I would definitely book with you again and recommend you to my family and friends.

Charles Muscat

1st Aug 2016

Prompt response to emails
Easily contactable via phone, as required
Great price on packages
Would definitely recommend to family/friends and book with you again

Susan Yap

31st Jul 2016

Very easy. Everything was taken care of. All we had to do was show up for our flight. Definitely would book through travelonline.com again. All the staff are very helpful.

Matthew Bretherton

31st Jul 2016

efficient and reliable. Information easy to understand. Would recommend to friends looking at these deals.

Marie Hardwick

31st Jul 2016

Excellent service , always got e-mails back quickly , Thanks

Trevor Schwartz

31st Jul 2016

My experience will travel online has exceeded my expectations all responses have been very prompt and detailed and nothing has been too much trouble. Thankyou Michelle and team :)

Jessica Pickles

31st Jul 2016

Clare was fantastic - prompt, professional and great to deal with. We have already started the process of booking our next holiday with her!

Kylie Baxter

30th Jul 2016

Fantastic service can't fault and definitely recommend my friends and family

Tracy Anne Ramsey

30th Jul 2016

Thank you Holly you made our travel arrangements effortless. Appreciate the information you gave me prior to travel. Very happy with the Shantara resort also. I will keep your details and call you regarding our next holiday. You provided a very good service !
Kind regards,
Di & Rob

Diana Belfiore

30th Jul 2016

On my arrival at the resort i was the only one who had no issues with my booking.
Holly took care of it for me and all i needed to do was present ID and was taken straight to my room while others were experiencing issues with their reservation

Charmaine Kairouh

30th Jul 2016

Great service as always! ????

Steven Harris

30th Jul 2016