TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 14,837 customer reviews
Very happy with all aspects of our holiday.
Looking forward to probably doing the same again next year and will bring friends. Thanks
Norman Molloy
9th Aug 2016
Excellent Service - Thank you.
Laurie & Margaret Labruyere
Laurens Labruyere
9th Aug 2016
Very efficient service. Queries answered promptly. Have used before and will use again!
Robyn Turner
9th Aug 2016
Excellent and faultless service. Laura was fantastic and always so prompt at getting back to me. Will definitely be using again.
Emma Bracchi
9th Aug 2016
Super happy with our family holiday package. I've recommended you to all our fellow traveling friends. Will book with you again. Many thanks, Mel Trigg
John Trigg
9th Aug 2016
We were happy with your service and would book with you guys again thank you
Lauren Wootten
9th Aug 2016
Great service
Melissa Cox
9th Aug 2016
Thank you for making our booking experience so easy and straight forward! We will definitely be using your service again!
Lisa Partridge
9th Aug 2016
I have booked my past few trips with travelonline
Never had any issues, but this last one I had to chase a couple of items.
Trip went well and I would highly recommend travelonline over any other track agnt.
Staff are friendly and very helpful
Stefanie Mary Ritter
8th Aug 2016
Fantastic communication, so easy to deal with. Will definitely book our next holiday with Travelonline!
Rachel Reid
8th Aug 2016
All very helpful
Carol Thompson
8th Aug 2016
Fantastic service, would highly recommend to family and friends.
Sharyn Turner
8th Aug 2016
TravelOnline, and Lisa in particular were very helpful from the get-go initially in assisting our booking, and from then keeping us updated and answering our questions.
Richard Large
8th Aug 2016
Service was fine
Robert Jones
8th Aug 2016
I was a first time user of travelonline and found the service and the product very good. Flights, transfers and accommodation all went well without any issues. Will use again for future holidays.
Colin Foye
8th Aug 2016
Very patient staff enabled me to book a great holiday at the right time.
Merryle French
8th Aug 2016
Would like to thank Clare on her organization of our trip everything went very smooth and was so well organized.
Thank you again Clare your an asset to your business
Melissa Mcleod
7th Aug 2016
We thank Travel on Line for accommodating our needs. Considerate with changing plans due to husbands medical condition. Will definitely book future trips through Travel on Line.
Charlie Zammit
7th Aug 2016
Excellent service. Highly recommend. This is the second time we have used this service to book holidays and both times have been a success.
Mathew Wood
7th Aug 2016
had 1 problem,we were not told to pick up room keys in a safe if we arrived late,very disappointing
Vic Sant
7th Aug 2016