TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 14,837 customer reviews
Top notch service and very responsive.
Rachel Hume
22nd Aug 2016
Very prompt response times and competitive opt in options. Would recommend and use again.
Kym and Lisa
22nd Aug 2016
very receptive, prompt with returning emails and advising on questions and queries. Polite and helpful.
Nadine Edds
22nd Aug 2016
The service we received from Travelonline was fantastic. Everything that was organised by them went very smoothly and their staff were friendly and extremely helpful. Would definitely use their service again and recommend them to others
Gary Mutch
22nd Aug 2016
I have used travelonline.com a couple of times and have never failed to deliver, great rates and never at problem at hotel/s. Grand Park Orchard was a great hotel in a great location. You give a great prompt service.
Lynda Morris
22nd Aug 2016
Great service. It all worked seamlessly. Yes we would happily book through you again.
Stephen Jones
22nd Aug 2016
Very responsive and helpful
Ester Nyers
22nd Aug 2016
Travelonline is a fantastic service and a great way to book your holiday. You can organise your own quotes and rejig it depending on your preferences. I have already booked another holiday and have recommended it to friends.
Christopher Duck
22nd Aug 2016
She served very good
Yip Pak Ming
22nd Aug 2016
Michelle has been amazing AGAIN, with the large group of 24 travelling to Phuket, she had everything under control for us. I will be using her for all my holidays.
Thank you.
Karen South
20th Aug 2016
Alway,s have received great service and would not hesitate recommending you guys????
Cheryle Witten
20th Aug 2016
Great service and yes wanting to get another quote for same holiday for mid next year
Bradley Whitehead
19th Aug 2016
Holly was really helpful and made booking our holiday extremely easy. She would respond to any questions quickly and helped us fix a booking whilst we were away. Would definitely book through Holly and travelonline again!
B Groves
19th Aug 2016
Everything about this service was fantastic, the staff responded quickly, were able to answer any questions we had, followed up any of our requests and everything we were promised was made available. The staff were friendly to deal with and we had a fabulous holiday. Thank you!!
Amanda Winsall
19th Aug 2016
All went well and to plan will use your service again.
Thanks from
Neil and Marina
Neil Jory
19th Aug 2016
Good service no hassles with our stay all transfers were excellent would recommend this service
Susan Murphy
19th Aug 2016
Woud recommend going through travel online. Very helpful and friendly.
Robert Manestar
19th Aug 2016
Thanks for your help wonderful service
Kerry Waight
18th Aug 2016
The service is great and since the first time we booked with your company we have and as long as the service stays at or betters itself will continue to use travelonline/fusion holidays. We have recommended your company to all our friends and told them if they use anyone else they will not get a better price.
Regards Glenn Lovejoy
Glenn Lovejoy
18th Aug 2016
Great service would book with travelonline again.
Karen Tinham
18th Aug 2016