TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,837 customer reviews

Extremely efficient and smooth process

Sara Johnson

25th Sep 2016

A convenient way to book a holiday.

Brent Snow

25th Sep 2016

I found the service provided to me to be excellent - very co-operative and willing to that little bit extra. Thank you.
If opportunity presents itself more than happy to book with Travelonline again and recommend to family and friends.

Julia Bryndzia

24th Sep 2016

This was my 4th time using travel online and once again it was nice and simple and everything went smooth
Thanks for a well organised holiday

Rick Mcmillan-halsey

24th Sep 2016

Your service was excellent - quick and efficient. Even when we decided to change our booking and upgrade, it was no problem and done quickly. Thank you

Jean Green

24th Sep 2016

thank you so much Rebecca, she made it a very easy, stress free transaction! I basically just turn up and everything was done to room and back. highly recommended.
will definitely be choosing travel online again. :)

Dan Taotofi

24th Sep 2016

This is an absolutely fantastic service. I have used Travel Online before (and will continue to do so) and the arrangements have always been spot on, perfectly executed at the destination. The consultants (Clare and others) are extremely responsive and have always tried to find the best deal to suit my family holiday's.
Would absolutely use Travel Online again to book and have recommended to friends to use this service.

Timothy Hickman

23rd Sep 2016

Awesome service, quick responses to questions and very helpful. Great price too!

Mark Golesworthy

23rd Sep 2016

Seamless, no issues! Thanks

Scott Hillberg

23rd Sep 2016

Excellent range of holidays. Easy to deal with. Would recommend.

Murray Thomson

23rd Sep 2016

Laura was very helpful in arranging dates, times and information
thank you

Antonio Giardina

23rd Sep 2016

A very good experience! Very effecient and professional and saved me a lot of time. Will be happy to book through you again in the future!

Marian Long

23rd Sep 2016

Great service, so easy to book online and everything ran smoothly.
Great resort thank you

Phillip Starrett

23rd Sep 2016

Travel online and Holly Seagon was really good and would use again . even though the resort i stayed at was the most borring as place in Bali and possibly earth.

Paul Taylor

22nd Sep 2016

Laura was lovely. Thank you

Rowan Odgers-jewell

22nd Sep 2016

Professional all the way. Thank you.

Ross Cooke

22nd Sep 2016

Diffantley book through you guys outstanding service from the being to the end thanks will book thought u guys next time

Debbie Gangield

22nd Sep 2016

So pleased with our holiday, it was the first time we have booked everything online and it all went according to plan, all arrangements worked out and meant a relaxing stress free holiday. Great informative website and good service, much better value than the traditional travel agent. Thanks

Yvette Jones

21st Sep 2016

Excellent service, extremely happy. Will use again.

Caroline Kinnear

21st Sep 2016

I have been very satisfied with the customer service I have received from Clare and any staff member that has taken my call. I have submitted a review on the Shangri La which I am hoping to receive some feedback on as we had some issues.
Thank you for all your assistance

Leanne Janes

21st Sep 2016