TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,837 customer reviews

Great service!

Timothy Garrett

27th Sep 2016

Cecilia was responsive and attentive to helping answer any questions and was prompt when identifying and refunding overpayment.

Michael Butler

27th Sep 2016

No hic cups
All good
But value for $ not so good!
Laura good provided everything

Jennifer Pilgrim

27th Sep 2016

Would definitely book through travelonline again. Every thing was great!

Nicholas Templeton

27th Sep 2016

This is the second holiday we have booked through TravelOnline. Service has been fantastic. I have been recommending you to family and friends. Will definitely use you again :)

Luciano Carrea

27th Sep 2016

Very straightforward, great communication and very helpful. Lots of information given and questions answered quickly. Would definitely use you again. Thanks for a great holiday.

Julie Ann Mills

27th Sep 2016

Good service. All worked well.

Stefan Schulze

27th Sep 2016

Great service and easy to follow process that went seamlessly. Agents were available for a chat if needed to clarify any issues. Would definitely recommend to others and use again

James Westbury

26th Sep 2016

Magnificent service from the time we booked to when we left for our Holiday
We would definitely recommend Travelonline to our friends and we will be using Travelonline again when booking our next Holidays

Grant Bruse

26th Sep 2016

We really had a lovely time. Yes we would recommend to family and friends as well as we would wish to use your service again.
Thank you very much.

James Mackin

26th Sep 2016

Good services with prompt turnarounds. Happy to accomodate special requests.

Scott Family

26th Sep 2016

Laura - you looked after us perfectly. The holiday was great value for money and the included tours that we participated in were excellent. Thank you for your good work.
Suzanne

Suzanne Davidson

26th Sep 2016

Very prompt with responses. I'd recommend your service to family and friends

Catriona Glover

26th Sep 2016

Used Travelonline.com for the second time now the service is the best. The recommendations and knowledge from the girls is amazing. Highly recommend travelonline to anyone...

Gordon Mcvicar

26th Sep 2016

This is my second time I have booked a trip with Travel on Line and I would do it again! All my questions were promptly dealt with via emails and if need be, I can call and talk to a real person. Also the follow up - like this email -- is appreciated. Thank you!

Marike Wehmann

26th Sep 2016

My experience booking with travel online was simple and easy. My agent answered all my questions and helped me book the holiday I was looking for. Will definitely use this site again.

John Talamaivao

26th Sep 2016

Very Informative

Jodie Elizabeth Holckner

25th Sep 2016

Can't fault your team - Happy holiday.

James Davies

25th Sep 2016

Easiest holiday I have ever booked!
Was in need of a hassle free holiday and booking with travelonline was exactly that.
Everything emailed to me. Didn't have to chase anything up or follow up on any information.
Simple.
Will defnitely recommend to friends and family.

Mary Darzi

25th Sep 2016

This is the second time I've used Travelonline and both times the holiday has gone off without a hitch. I do, and will continue to, use and recommend your service.
Thanks

Bradley Chilton

25th Sep 2016