TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,837 customer reviews

I would definitely book with Travel online again .
The only thing I didn't like was that the spa voucher was for a place in Seminyak which was miles away. Thanks again for a great holiday

Nathan Mcphail

17th Sep 2016

excellent service, personal attention, understanding, accommodating and excellent communication. thank you for all you have done

Eric Moerman

17th Sep 2016

Thanks for such great service :-)

Olivia Roach

17th Sep 2016

Very satisfactory service.
Yes, I would recommend and would use the service again

Barry Peacock

17th Sep 2016

Cecilia was very helpful and gave indivualised service. However, the Centara accommodation for the Phuket leg placed us quite far away from where we came from (airport) and from where we had to go (pier to get boat to Phi Phi). Overall however, I was very happy with what she organised for us.

Tracey Taylor

17th Sep 2016

I liked that it was just so easy! And staff were helpful.

Alicia Mcdonald

16th Sep 2016

All was good the resort was very good except the transfer in Fiji could be mutch better than what we had.

Wagdy Ibrahim

16th Sep 2016

I thought your service was just perfect and would recommend you to my family and friends. Thank you for being so helpful 5 Stars to you x

Eileen Watkins

16th Sep 2016

Hi Clare,

Thank you for your help with our recent trip to Fiji. Everything was perfect with the Accommodation and Car transfers, as I had booked the flights because I could get a better rate than Travel on line.

Once again thank you for your help - you were great and I have advised other Friends to come to you for their holiday arrangements.

Kind regards,

Joan Marshall

Joan Marshall

16th Sep 2016

Was so easy!

Sam Mandoukos

16th Sep 2016

Was an overall good experince

Steven Hudson

16th Sep 2016

I liked that there was always contact and confirmation, in the lead up and particularly once arriving at the resort there was contact made and information left if we were wanting more info on tours etc. I also thought that it was great having a confirmation note sent to our room a couple of days before departure advising us of the hotel transfer pick up time. I would book again with Travel Online and have already told many friends about the exceptional service received, and can't wait to book our next adventure!

Laura Bowmaker

15th Sep 2016

Travel online was a great service our rafting experience was great. Holly who arranged everything was very informative.
I will be highly recommending travel online to all my freinds and family and definitely using again.
Thanks very much Holly

Scott Berry

15th Sep 2016

Good service.

Timothy Hutchens

15th Sep 2016

Great service, will book again with travel online.

Hau Pham

14th Sep 2016

Great customer service

Daniel Doig

14th Sep 2016

I had a very stress free and well organised holiday thanks to travelonline. Thank you I will use website again

Gregory Mcmanus

14th Sep 2016

Holly was good to work with, especially as we need to make changes to our destination due to issues with passports. Holly was very helpful and understanding in fulfilling our change.

Mark Burgess

14th Sep 2016

Wouldn't use any other travel company.

Prices are competitive and service excellent. We can travel with confidence.

David Berrie

14th Sep 2016

Everything was handled well, the airline booking excellent, as was the accommodation. No problems at all throughout the booking process, or the holiday! Thank you.

David Armstrong

13th Sep 2016