TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,939
Average Rating: 4.85 out of 5

Customer Service Reviews

Excellent service and very quick responses to questions and quote requests. Thank you.

Jamie Andrews

1st Jul 2015

100% I would recommend all my family and friends to you! 100% I would use your service again. Everything from the initial booking to my actual holiday went perfectly! All thailand providers used were professional and on time. Great value for money. Thank you so making our holiday a smooth and enjoyable one!

Emma Thompson

1st Jul 2015

I couldn't fault any of the services provided. All the local transfers and trips were in clean air conditioned cars and on time and all bookings had been correctly identified and provided

Roger Armstrong

1st Jul 2015

Very easy to book. Competitive prices.

Alex Macdonald

1st Jul 2015

Everything I had organised ( accomodation / airport transfers / extras at resort) was done and left me enjoying a hassle free holiday - THANKYOU

Sharon Gilbert

30th Jun 2015

This was the second time I've booked through Travelonline and would highly recommend it to any one that plans to travel. The service was fantastic and reliable. It was easy to book and I like the way it gives you all the options with the extras e.g. flights, travel insurance. You can customise your holiday to your needs. Definatley great value for money and the cheapest on accommodation than other travel agents.

Leanne Marcin

30th Jun 2015

Effecient, worked perfectly and great value for money

Michael Hart

30th Jun 2015

Wow what amazing service travel inline provided. I changed my mind several times during the booking process and I could not have received better service than that provided by all staff. Joanna and Emma were fantastic and so nice with it.

This was the best Customer Service I have received in a ver long time. Thanks to you my trip to Melbourne was brilliant and problem free. Book with you again, absolutely, recommend your site definitely.

Once again thank you.

Margaret Stott

30th Jun 2015

Good communication and service.
I'd definitely consider booking something again from travel online.

Harry Banias

30th Jun 2015

Fantastic service, I really appreciated the phone call the day before warning me about road closures in the area. I have already recommended you to s friend who has also booked a holiday through you. Thank you

Donna Fortune

29th Jun 2015

Thank you for double checking our details for correctness and keeping us informed of what was required for this great trip.

David Searles

29th Jun 2015

Emma was awesome. She found cheaper flights and sent a refund!
I have told heaps of my friends about travelonline.com and would recommend you guys to everyone!
Thanks for your help Emma
I had a lovely time catching up with my family.
Judi

Judith Aird

29th Jun 2015

Everything was good with your service and yes I would book with you again.

Ann Mullan

29th Jun 2015

Everything was made easy for us to just sit back and relax and have someone else do all the work for us. We would use this service again for sure.

Rob Mathewson

29th Jun 2015

Your service is fast and efficient and I have used your services before. I already recommend you to family and friends

Virginia Baldwin

29th Jun 2015

So easy to book, great deals and fantastic communication! It may our trip so easy! Thank you

David Sheaves

28th Jun 2015

The service provided by travel online was surprisingly prompt. I booked online first thing in the morning and received a confirmation email and a phone call in less than an hour to confirm details and booking. The pricing I received was the best I could find anywhere on the internet for a luxury resort of this calibre. Thank You Travel Online!!!

Andrdew Harris

28th Jun 2015

Thank you to Emma Watts for her outstanding service, she had to resend me the vouchers to print off a couple of days before the holiday. Whenever I emailed there was always a prompt reply. Thank you we will look into using you again for our next holiday and will recommend to friends too.

Clare Musk

28th Jun 2015

WE had a great experience with Travel online and will travel with them again.

Shannon Sullivan

27th Jun 2015

I was a bit nervous about using an online travel agent but WOW. Price and service has been fantastic and will definitly use travel online again!!! Thanks so much :)

Tiffany Watkins

26th Jun 2015