TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,837 customer reviews

Very happy with the service provided. Problems were solved quickly and I would consider using your services again.

Elizabeth Toohey

21st Sep 2016

service was great and adding on late checkout was great as well,
and done without any problem
I would not hesitate to book again through your agency
and also recommend to friends & family

Christine Byrne

21st Sep 2016

I love you guys. This was the second time i have used your service and yes I will definately use your sevice again in fact it was the first thing i did when i got home was check out other holiday offers you have i am interested in staying at tangalooma resort now after seeing some information on this in the motel compendium. I have already recommended your service to a work collegue and passed on your details to my sister. I am giving you rave reviews as your sevice is so easy to use and you are always prepared with added extras like booking day tours, transfers or experiences all on the one site. I love that you send me a quote so i can remember what i looked at. I also appreciate your follow up service. I think you have excellent customer service and will continue to recommend you. P S thankyou very much for helping us have a great time.

Rebecca Richardson

21st Sep 2016

Quick, helpful, pleasant

A. Thomas

21st Sep 2016

Good service no problems, yes I Would book through you again.

Diane Cumberland

20th Sep 2016

Fantastic work Laura. A credit to you. Will be in contact in the near future for our next annual holiday.

Angelo Piantadosi

20th Sep 2016

Great service and communication

Antonio Pellegrino

20th Sep 2016

loved the service Jodie was and angel and so amazingly helpful. she worked really hard to help us out as we where booking our honeymoon late and she was the best and i have already recommended travel online to people.

Leah Trenton

20th Sep 2016

One of the best holiday booking experiences ever. I am sometimes rather dubious about booking online but on this occasion every aspect was first class. From airline tickets to transfers and accommodation, the whole process flowed smoothly without any problems. I would certainly use your services again and highly recommend your services to others. Thanks Cecilia, top job.

George Feenan

20th Sep 2016

Always a pleasure to deal with.
Service is A+ Every time

Michelle Gama

20th Sep 2016

Overall excellent service

Shane Peart

20th Sep 2016

Easy and simple!

Jesse Rau

19th Sep 2016

Always a 5 star effort from Michelle and the extended team. This is the reason I have been booking with Michelle and travelonline for the last 6 years. Would and have always recommend to friends and family.

Paul Habahy

19th Sep 2016

It was easy, great value for money and hassel free. Looking forward to booking another holiday through TravelOnline.

Raeleen Svensen

19th Sep 2016

We have used Travelonline many times and have always been happy with the service and all the help that the girls give with any enquiries we wouldn't go anywhere else.

Stella Stankovic

19th Sep 2016

It was just great. So easy.

Monica Hay

19th Sep 2016

Your service was efficient and worked perfectly which made our holiday easy and relaxing.
I would use you again and recommend you to friends.

Robert Little

19th Sep 2016

Joanna was great, she answered all my questions when asked as I'm very sceptical about booking things online. Our booking went without issue and everything was as advertised and paid for. I would use Travel Online again for future bookings and wouldn't hesitate to recommend them. The only thing Id recommend if you have questions is to ask them, I wasn't disappointed.

Cheers,
Andrew.

Andrew Bond

19th Sep 2016

Everything is so easy with travel online and you feel comfortable knowing its all done. Will definitely be booking through them again

Rebecca Roberts

18th Sep 2016

All went well, Garuda a far superior airline, can recommend them.
Only problem our pick up from Seminyak to the airport was 30 min late, but there in plenty of time.
Courtyard by Marriott was super.

Trevor Chapman

18th Sep 2016