TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,939
Average Rating: 4.85 out of 5

Customer Service Reviews

The Service was great, very helpful especially when I forgot my food plan vouchers, they emailed them immediately to me. Would recommend and use again.

Carl Fung

19th Jul 2015

Great service.Informative website.Quick quote.
Yes would book with you again.
Have already recommended you

Eva Mckinney

18th Jul 2015

Prompt and clear communication.

Karen Betony

18th Jul 2015

User friendly site
Prompt follow up with enquiries and assistance to ensure need we're met as we have 4 kids and the right accomodation at right price was important
Our package was great with inclusion not offered by other site. Eg free 2 Thai massage
Very happy with the holiday and the service
Will definitely use again

Jeremy Higgins

17th Jul 2015

I have used your service a few times now and I am impressed with your communication and organisation. I will definitely book with you again.

Louise Hanrahan

17th Jul 2015

I would strongly recommend Travelonline to anyone that is looking at booking a holiday. They make everything so easy. Our most recent trip was to Bali and we had disruptions with our flights due to the Volcano. Our flights were unfortunately not booked through them but the assistance that they provided was greatly appreciated. An extended stay was arranged for our accommodation and I couldn't thank them enough for the help they provided at such a stressful time.

Daniel Peck & Heather Hunter

17th Jul 2015

Great service have already reccomended travelonline to all my family and friends and will definately be using again :)

Nicholaus Fritsch

16th Jul 2015

efficient and helpful and minimum fuss. The accommodation was fantastic. We had a great time. I was dubious about using an online booking but I highly recommend using this service.

Deborah Walkenhorst

16th Jul 2015

Booking process was very easy. Emails keeping us up to date were very thorough. Would definitely book through travelonline again and also recommend you to others.

Karen Humphrey

15th Jul 2015

Excellent!! I will use this website again

Jayne Stetto

15th Jul 2015

Emma and Natalie did a great job assisting us booking, amending, amending and amending out plans. Nothing was too much trouble. While away Emma assisted me with a amending some travel for my daughter for which I am immensely grateful.
Couldn't rate you both highly enough. Thank you.

Michala Jones

15th Jul 2015

Thank you for your excellence customer service Lisa.

Bharati Acharya

15th Jul 2015

quick response and helpful

Susanto Soetrisno

15th Jul 2015

Good service. Thanks for recommending the Naviti Resort.

Rod Inman

15th Jul 2015

Thank you so much yet again everything was perfect .
We have used this service a few times have recommended your web site to a number of my friends I like the idea of being able to plan my own holiday but not have the hassel of going to the travel agent and being charged also I can request what I want and know I will get it . I have had a holiday which was booked through a travel agent we were travelling as a couple when we turned up we had single beds the only thing we could do was upgrade very annoying and being a saturday afternoon we were not the only couple in that situation there was 5 other couples booked through same travel agent . Any way thank you so much our holiday it was fantastic

Jacqueline Walker

14th Jul 2015

Fantastic service. Our consultant Clare kept us updated constantly and contacted us personally to make any enquiries she had.

Would definitely book with travelonoline again.

Nicole Cassidy

14th Jul 2015

All went well very happy with the process and communication.,

would defiantly use your services again.

Albert Sassoon

14th Jul 2015

Service was good - only had one problem when we couldnt access the booking code thru Jetstar, but ended up ringing Jetstar to sort it out.

Great value for package - our package included meals, transfers and massages, and thought that was great value.

Very happy with the holiday, and would book again with Travel Online.

Sandi Aylett

13th Jul 2015

Service was great thanks

Michael Tattersall

13th Jul 2015

Booking was very easy, enjoyed the complimentary massage!!!
Would book again through Travelonline!!

Sandra Foster

12th Jul 2015