TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,782
Average Rating: 4.85 out of 5

Customer Service Reviews

Thank you to Emma Watts for her outstanding service, she had to resend me the vouchers to print off a couple of days before the holiday. Whenever I emailed there was always a prompt reply. Thank you we will look into using you again for our next holiday and will recommend to friends too.

Clare Musk

28th Jun 2015

WE had a great experience with Travel online and will travel with them again.

Shannon Sullivan

27th Jun 2015

I was a bit nervous about using an online travel agent but WOW. Price and service has been fantastic and will definitly use travel online again!!! Thanks so much :)

Tiffany Watkins

26th Jun 2015

Service was great. Our package was great value, and even though we had issues redeeming some of the inclusions in our package, one email to Clare and all was sorted. Thank you for contacting the hotel and resolving this so that we could enjoy the remainder of our stay. Very impressed with the service, and would definitely book through Travel Online again.

Riannan Dimou

26th Jun 2015

Very happy with the service from travel online. Would recommend them to anyone and will use them again.

Perry Gaylard

25th Jun 2015

Easy service to use. All correspondence was answered promptly and saved us 50% on our trip to Fiji! And we got a room upgrade when we arrived so definitely weren't treated as second class bookings! Loved it, will be using it again!

Amy Turbill

25th Jun 2015

We would book with travelonline again.
Many thanks to Danielle Swane for all her help with our booking, without her not sure if all would have gone so smooth.
We have recommended to friends about travel on line and they said they will look into it.

Thanks .

Antonio Lannutti

24th Jun 2015

Fantastic service from the staff , i had a few quires but staff were very helpful. I'll be using you again.

Thank you once again

Alex Kuzevski

24th Jun 2015

Excellent service would recommend to friends

Gary De Gier

24th Jun 2015

Clare was very helpful and our trip to Melbourne went very smoothly and was very enjoyable. Will definitely use travel online again.

John Sheppard

24th Jun 2015

This is the second time we have booked through Travel Online and like last time everything went smoothly, check in, tours etc. Booking with travel online is easy, convenient and you can be sure what you book, you get, I have recommended to friends who stayed at the same time to book with you next time they travel, along with other people I met during my holiday.
Thank you Jo for all your help making our trip a great one.
Tony & Julie Lorenz

Anthony Lorenz

24th Jun 2015

Gave us everything we wanted,

Allan Hartley

24th Jun 2015

Clare was brilliant, efficient, and accommodating.
We would recommend her to anyone wanting to plan a holiday.
The trip was seamless, relaxing, and trouble-free.
Thank you Clare, you are a credit to your firm.
Sam Sandi Lily Maddy and Holly.

Samuel Ayliffe

23rd Jun 2015

Very easy to use and quick response.
We would recommend TravelOnline

Craig Lord

23rd Jun 2015

Great value, great communication & great service. Would totally recommend & use again!!

George Smiroldo

23rd Jun 2015

Excellent service would recommend as we confused our dates and it was rectified without any trouble.
Transfers went smoothly. Feed back was asked for on our arrival home.
would book with them again.

David Battle

23rd Jun 2015

It was a great deal, and the service was exceptional. My parents mucked up some of their booking and Travelonline were very flexible and accomodating. The car service pick up was great.
Would definitely book travel again through Travelonline.

Katrina Battle

23rd Jun 2015

Excellent service will use you again
Everything was organised well friendly staff great !'

Carolina Leiva

23rd Jun 2015

Loved the service, communication was easy and promptly replied. Will definitely use travelonline.com. again

Sarah Rowland-weeks

22nd Jun 2015

good services and would recommend too others.

Giuseppe Furlan

22nd Jun 2015