TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,837 customer reviews

Great service from Lisa , I have booked through TravelOnline before and was pleased to get the same professional service

Michael D'sylva

11th Oct 2016

Would definitely recommend you to others, seamless service.

Leigh Sales

10th Oct 2016

Service was good , would book with you again and would recommend to friends

Brett Tonkinson

10th Oct 2016

Friendly, easy to deal with

Peter King

10th Oct 2016

easy to deal with and made trip no hassles

Todd Wilson

10th Oct 2016

The service was great. No troubles booking or confirming details.

Adnan Ersamuk

10th Oct 2016

Definitely book again. Very easy to access. Fast responses. Fast quotes. Very competitive prices.

Keith Budden

10th Oct 2016

Excellent service, will recomend to friends and family, very helpful and friendly :) very happy customer!

Saviour Attard

9th Oct 2016

You made it so easy. Will be utilizing your services again for sure!

Kerrie Cameron

9th Oct 2016

Holly and Emma were amazing at organizing everything my partner and I both loved Matangi I think we even got upgraded to a beach front villa. I will definitely book with you again and recommend to you, my friends.

Alison Hagston

9th Oct 2016

very easy to deal with. great prices.

Sarah Adams

9th Oct 2016

Helped our trip run smoothly with transfers and meals able to be picked in the packages. We will use this service again and will recommend to our friends.

Nathan Godfrey

9th Oct 2016

Great service. Seamless transition from ferry transfer to whale watching then into our room.
Would use you again.
Thanks

Mark Hollywood

9th Oct 2016

Our 4th booking with Travel online, always helpful always well priced.

Anthony Chedid

9th Oct 2016

a well organized trip

Amun Behari

8th Oct 2016

Your service was fantastic - every query answered so professionally and quickly. Would not hesitate to recommend and continue in the future to use . Thanks again

Peter Gordon Gulliver

8th Oct 2016

Hi Holly,
Travelonline service was excellent and helped us with our every query promptly. I most certainly would recommend you to everyone. Thanks heaps

Kerry Piper

8th Oct 2016

Communication was always promptly replied. We had absolutely no issues with any of the parts of our holiday booked with travel online.

Jason King

8th Oct 2016

This is the first time I've used Travelonline & I was very impressed. The customer service was excellent & always available to answer any questions I had. The price we got for our package was fantastic, much better than booking direct through the hotel or through other agents ie:trivago, bookings.com etc. I would definitely recommend Travelonline & will use them again.

Tanya Davies

8th Oct 2016

As usual Travel on line's service was great. I just have some comments regarding the booking process I would like to bring to your attention:
1) it was very confusing trying to finalise our travel arrangements with 3 different consultants. Having to explain where we were at with other consultants was very time consuming.
2) the transfers we booked with the TTF shuttle service were not very good. It took nearly 3 hrs for us to get from the air port to the Warwick, because of the number of drop offs at different resorts along the way. We upgraded to a private transfer for our return trip which cost an extra FJ$190 on top of the service we already paid for in advance. It only took 1.5 hrs to get to the airport but we had to leave the resort at 4am to catch a 9:15am flight back to Sydney. I would recommend travelers staying on the Coral Coast to book a night's accommodation in Nadi for the morning flight to Australia the following morning.

Karen Sanecki-Jones and William Jones

8th Oct 2016