TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 13,042
Average Rating: 4.86 out of 5

Customer Service Reviews

Fantastic trouble free service. Everything went to plan, not a single hiccup. This is our second time using TravelOnline and it wont be the last. Recommend to anyone!

Joanne Thompson

31st Aug 2015

I consider your service to be excellent & would be very happy to book with you again & recommend you to family & friends

Paul Crew

31st Aug 2015

Thanks Travel Online for everything, we received awesome service from you all, and I would book through you again, we had an amazing time.... Room was ready as soon as we arrived... And it was amazing.... Thanks lovely Ladies for all your help...Louise West

Stephen West

31st Aug 2015

Easy online holiday fun. Best prices and fantastic service. Second booking through travelonline and both times logistics and holiday plans work like clock work. Thank you travelonline

Justin Churchill

30th Aug 2015

This is the 2nd time we have used travel online and Lisa has been our consultant both times. Could no have asked for better all travel and hotel arrangements went extremely smoothly and nothing was an issue - makes for a great holiday.

Leanne Lance

30th Aug 2015

Perfect, no hassle and reliable service as always. Thank you :-)

Scott Richardson

29th Aug 2015

Very user friendly site with lovely staff on hand to chat about any concerns

Skye Nettleton

28th Aug 2015

Excellent service from Joanna, communication was exceptional and more than helpful.Have already recommend to friends. This is our second time using travel online and will use again in the future. Thank you Joanna.

Stuart Corcoran

28th Aug 2015

Very happy with TravelOnline and Rebecca. Everything went very smooth and we had no dramas what so ever. The recommendations were great, the service was great, which lead to a very enjoyable experience from booking to getting home.
I will use TravelOnline again and will be recommending them to my friends and family.

Jonathan Ditchburn

27th Aug 2015

Travelonline did all the work & gave us a hassle free relaxing holiday on Norfolk Island. Everything went smoothly. Thanks Lisa for your help & organizing. We will use your services again in the future.

Gregory O'keefe

27th Aug 2015

It's the second time we have used travel online. Accommodation has been great - no issues at all. Had a slight issue with a 4-hour Phuket tour which was free with the accommodation at Centara Karon Resort, but this was eventually fixed. Would absolutely book with you again......and already recommend you to friends!

Adrian Poon

27th Aug 2015

We had a great trip thanks.

Hayden Rawcliffe

27th Aug 2015

The service by phone and email has been excellent and I have another trip booked for later in the year with Travelonline. I would recommend the service and will not hesitate in using again. Thanks.

Darryl Billing

27th Aug 2015

Very happy with Cecilia's service - she always responded to our enquiries quickly. We were upgraded from a studio to a 2 bedroom villa so Cecilia if you were responsible for this thank you so much!

Antoinette Mills

26th Aug 2015

Have been dealing with Emma for many years now and will continue she is FANTASTIC

Tracey Clewett

26th Aug 2015

I was very happy with the service you provided for our holiday in Bali thank you

Annette Brick

26th Aug 2015

I found this company very easy and professional to deal with.
They offered the cheapest deal I could get.
It was great to be able to talk to someone if I had any queries even though they are an online company.
I will definitely use them again.

Kim Hammer

26th Aug 2015

I would definitely book through you again everything was very easy and everyone very helpful. Thank you

Betsy Johnstone

25th Aug 2015

Helpful and efficient service. I would definitely book again with TravelOnline and recommend to friends. Thank you.

David Ginn

25th Aug 2015

Really helpful and excellent prices. Easy to navigate on the website. Service was great will definitely book my next holiday with them

Bianca Piperno

25th Aug 2015