TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,272 customer reviews

service was good,queries answered promptly, friendly and helpful, no complaints. I would book with travelonline again and recommend to family and friends

Carmel Nieberl

10th Mar 2017

TravelOnline provided quick responses to all queries, and all our travel plans ran smoothly. Many thanks!

Amy B

10th Mar 2017

Great service via email- much better than what I had expected from booking online! Thanks Cecilia for always being prompt and informative with your replies!

Rebecca Lawrence

8th Mar 2017

Marleen did a great job, always easy to deal with and the prices were excellent. Highly recommended!

John Bromhead

8th Mar 2017

No complaints here - effective and efficient.
The members also made us aware of an error in our booking dates, due to the time zone and it was quickly resolved leaving no hassles for us.
I would not hesitate in recommending this service to anyone!

Gavin

7th Mar 2017

The service was wonderful and everything went off without a hitch. We just used electronic copies for all our travel and that is all anyone required.
Thanks for the great service!

Richard Girard

7th Mar 2017

Process was smooth and easy with no problems.

Ross Brown

7th Mar 2017

Everything was well organised can not fault anything. Follow up emails helpful and I would recommend you to friends and family.

Dianne Thomson

6th Mar 2017

Our consultant was very helpful and easy to communicate with.

Samuel G

6th Mar 2017

We had a great time at Phuket Graceland resort and spa. The driver that picked us up at Phuket airport was terrific. He was very friendly and courteous. We would give him 5/5 for service. We are very happy from the moment we booked with you online.
We are also very happy with the service from the people who did our transfers as they had someone come greet us the next morning to confirm the transfer from hotel to airport and booked us in for our tours. We highly recommend this tour group as they were very friendly but professional from beginning to end. The highlight of our holiday was a a day trip to Phi Phi islands. We were recommended the early bird which was very good as it meant we were the first group at all the destinations. Maya bay can get very crowded in minutes and to be able to be one of the first meant we could take photos.
Thank you traveling internationally, we would book with you again.

Thi

6th Mar 2017

Changing our seats on the plane to all sit together was not an issue, we got a good rate at the time we booked. I was nervous about booking online without seeing someone in person, but all worked out great.

Kristen Huntington

6th Mar 2017

Seamless from
Start to finish!

Scott Melhuish

4th Mar 2017

Would certainly use travelonline.com again and we have in fact recommended it to some of our friends.
The service was good and prices competitive making it a great company to deal with

Kenneth Hunter

3rd Mar 2017

Would certainly use travelonline.com again and we have in fact recommended it to some of our friends.
The service was good and prices competitive making it a great company to deal with

Kenneth Hunter

3rd Mar 2017

Would book again.

A great package deal, very happy with price. Made simple to plan our holiday and map out the total cost of our flights, accommodation and transfers. Since some of the transfers only left at certain times, it was useful to see when we could book our flights to sync up with that.
Also reminders to book seats on flights were handy as I would have forgotten!
Everything was made easy. The trip was wonderful too.

Lauren Findlay

3rd Mar 2017

yes would book through travel online again. have booked with travel online 2 or 3 times now. everything has run smoothly. even receive updates or reminders prior to travel which is great

Wendy Baggs

2nd Mar 2017

Everything well organised and helpful.
Any questions we had were addressed and answered promptly.
Were kept up to date with airline changes.
Have already recommended to friends.

See you next time we holiday, ladies!

Margaret Malone

2nd Mar 2017

outstanding service, booking was simple and quick.

Cory Rushinko

1st Mar 2017

couldn't ask for better service and value for money. had a problem with checkin on return flight, well done Cecilia , corrected, no problem. more deals, at Andaman suites later in the year, we,ll return

Norman Burnett

1st Mar 2017

First time using this site. Excellent service, loved having a consultant to deal with from start to finish. Changes we made during the booking were dealt with promptly and professionally. Made for a pleasant experience. Highly recommend your company to others and will definitely use you again on our next holiday.
Thanks Renae for your constant communication.

Tania Naven

1st Mar 2017