TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,898
Average Rating: 4.85 out of 5

Customer Service Reviews

Everything about the service, from Emma Watts consultant, was efficient, helpful and informative. As we were a party (family members) of 8, the bookings were done separately, and very well co-ordinated to suit.
Yes, we would book with you again and recommend you (which we already have done) to others.
Many thanks.

Elaine Hall

24th Sep 2015

The service I received from TravelOnline and mostly from Lisa was very professional. I have used this company before and will continue to use them again. I have highly recommend them to my friends and family members when their planning a trip anywhere.

Anne Hill

24th Sep 2015

hi Amy
thanks for the organisation, there we no hickups or errors. Your organisation worked well with all Fiji parties, everything went according to plan and schedule.
I would have no problems either using or recommending your company to others in the future.
Thanks for your efforts

Stephen Doherty

24th Sep 2015

I really liked using travelonline, it was so easy and great value packages. My daughter is being married at the Shangri-La next March, we have already booked through travelonline and have recommended to friends and family coming to the wedding to book with travelonline also, which I know some already have.

Vicki Williams

24th Sep 2015

I loved your service. Even though unfortunately we weren't able to travel due to my husband being sick I was very impressed at the customer service Lisa Scull provided. I will book my next holiday through travel online once my husbands health is better and I do recommend them to friends.

John James Coleman

24th Sep 2015

Great transaction and communication. Hassle free holiday - yay!

Shane Eaton

23rd Sep 2015

Loved our Holiday thank you

Dale Ryan

23rd Sep 2015

Flights, accommodation and transfer bookings were perfect. Had a wonderful experience and loved the emails updating us about change of flight times. Would definately recomend your company to our family and friends.

John Kenneth

22nd Sep 2015

Always great to deal with. Profressional service and great prices. Will be back again for sure.

Joanne Kupiak

22nd Sep 2015

Fantastic customer service and great price. Will be using Travel online again for next holidays

Nellie Marinkovic

22nd Sep 2015

Great prices and fantastic customer service. Will use Travel online again

Paul Carbone

22nd Sep 2015

quick and easy way to organise a holiday or trip.
Michelle was very helpful in a aspects

Maree Nicholson

22nd Sep 2015

Really great - would definitely book with travelonline again!

David Hitchick

22nd Sep 2015

I have appreciated the service I have received by Travel Online and found everything was very well handled. Thank you for booking everything for me.

Richard Guest

22nd Sep 2015

Organised everything for us and everything worked out well, thanks for your assistance Clare :)

Cian Fuller

22nd Sep 2015

Very helpful when booking. Thanks for the alternative had a great trip.

Lynzi Mulford

21st Sep 2015

Convenient, professional service. Great value for money

Kimberley Ora

21st Sep 2015

Fiona was fantastic and is undoubtedly an asset to your team. Her friendly manner, knowledge of the area and advice was fantastic and cannot be faulted. This was my first experience with an online travel agency and although dubious at first I have been incredibly impressed and will certainly be using again for my next holiday - hopefully with the amazing Fiona.

Karen Joy

21st Sep 2015

Very easy and straight forward to book and understand. Loved that I could arrange flights/accommodation and all transfers (land and sea) in one go. No information overload - just this is what you need. Thank you

Louise Peters

21st Sep 2015

Travel Online made book my holiday very easy and stress free, I would definitely use them again.

Charmaine Haynes

21st Sep 2015