TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,272 customer reviews

very easy to deal with and website was very helpful and informative. Did not have to ask many questions over email as all was outlined on email.

Package was better than anything the Sheraton could offer - in fact they told me they could not match some of the inclusions of the room rate!

Email correspondence was relatively quick and friendly and payment was easy to do.

Will use again!

Emma Webb-ferguson

2nd Apr 2017

Very organised, so easy and the price was the best we ever found! We were a bit sceptical about booking with travel online originally as we have never dealt with them before but decided to give it a go! Was not disappointed. laura was very efficient in communication and in booking everything for us. All our vouchers and inclusions worked (including hotel transfers and a free one hour massage at a luxurious spa). Did not have one single drama! Was easy and convenient that it is all online and I will defiantly book with you guys again and recommend to anyone!
Thanks for everything

Elise Castronini

2nd Apr 2017

Very happy with the service we received. The website is easy to navigate to obtain quotes and the liaison with the travel company was speedy and efficient. Our trip went without a hitch and I would definitely use this company again.
Thanks again.

G.Jenkinson

1st Apr 2017

Thank you to the crew at Travel online.
everything you organized for us went according to plan with no hassles. We would gladly book through you guys again.

Stephen Garnett

1st Apr 2017

Rebecca Ross and TravelOnline have provided great service and assistance with finding an awesome holiday package at great value. Will definitely recommend them to anyone wanting an excellent one-stop holiday booking experience.

Kelvin Maistry

31st Mar 2017

Very happy with the service provided and would certainly books with you again

Carol Burow

31st Mar 2017

I found your website was very user friendly and made planning our holiday so easy.
Liked the fact the I could phone and speak to our consultant to confirm or change things as this was always achieved with no problems.
Would defi itely recommend travelonline to others and have already done so.
Will defi itely use this friendly efficient service when consideri g future holidays.
Thankyou Rebecca.
Gail & Sandi.

Gail Maree Milligan

30th Mar 2017

Very happy with every aspect of organising our holiday. Simple and straightforward website and communication process. Our agent Rebecca was very helpful and responsive to any enquiries or requests we made. Will definitely use travelonline.com again in future when planning our holidays.

Lucy D'Amico

30th Mar 2017

Service was excellent, we will continue to use your service.

Jenny Lewis

30th Mar 2017

Rebecca was very helpful and efficient in assisting us with our travel arrangements.

Michala Jones

30th Mar 2017

Travelonline made booking our accommodation a smooth and easy. Will use the again for our next holiday

Gillian Patterson

29th Mar 2017

Thanks for all your help and advice with my holiday plans. We had a wonderful time :)

Felicity Kearns

29th Mar 2017

All your responses and attention was very good. We would recommend others to use your company.

Ewan Spark

29th Mar 2017

Fantastic to deal with. Great communication, prompt response to any queries that I had. Great experience using an online travel agent.

Alisha Kahl

28th Mar 2017

Excellent customer service

Benjamin Kidney

28th Mar 2017

Will definitely book again with your company!

Brent Climo

28th Mar 2017

Definitely would rebook thru your company

Everything organised as expected

Very very happy with service you provided

Thomas Wolter

28th Mar 2017

Very good, service was great. Would use again

Anton Amon

27th Mar 2017

At first I was hesitant with booking online but the communication from Jodi prior to us booking our holiday was great. Jodi answered all questions quickly & was very helpful. Once booked, confirmation came through quickly & flights were sorted. Vouchers for transfers & accommodation sent once final payment made & the holiday went smoothly without any issues.
Looking forward to our next holiday which we will book again through TravelOnline...thanks again for a worry free experience

Daniel Crisp

27th Mar 2017

Lisa kept in touch with us and the booking went well.

Derek Coldwell

27th Mar 2017