TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,966
Average Rating: 4.85 out of 5

Customer Service Reviews

Great service - Joanna and team were very helpful, even when I changed my booking a number of times. I will definitely recommend Travelonline to friends.

Amber Westwood

9th Oct 2015

Definitely would recommend these guys. Very good service over the phone. Quick bookings and kind enough to make cancellations at no extra cost. Will surely be using them again!

Vikram Vasisht

9th Oct 2015

Good deal....Yes I will book with travel online again. Thank you

Cleofe Vicedor

9th Oct 2015

Very prompt to answer emails and made the whole booking process very easy.

Thankyou Amy

Anna Fox

9th Oct 2015

Fantastic service. I was kept up to date with the status of my booking. Any questions asked via email were answered quickly. Very happy with the service I received. Would definitely book with TravelOnline again and be recommending it my friends and family.

Barbara Barraket

8th Oct 2015

Terrific. Organised our holiday at 6 days notice. Everything was delivered via email as an PDF attachment. Went very smoothly. Will absolutely use travelonline.com again.

Bradley Berry

8th Oct 2015

Very easy process overall. Didn't realise the first approval is a kick off to start looking at availability. Should have known that, we could have got the rooms before all booked out. We were pleased with the ocean view rooms though :).

We went three families this time around and all enjoyed the holidays, flights and transfer arrangements.

Manish Shah

8th Oct 2015

This was by far the cheapest deal found for where I was going/where I wanted to stay. It included several freebies and many other things like hotel transfer that not many other deals included. Would definitely recommend and use in the future.

Brooke Purdy

7th Oct 2015

Good service and kept us up to date. Yes i would use your company again.

James Hefferan

7th Oct 2015

Great prices and efficient service. Would use again. Very pleased with TravelOnline

Scott Charlton

7th Oct 2015

Easy way to book a holiday, helpful friendly staff. Good communication both by email and phone. Very helpful. Thankyou.

William Lang

7th Oct 2015

Your assistance was invaluable and helped to make the holiday most enjoyable. We certainly appreciated that changes that cropped up along the way were able to be accommodated without any trouble.

David Munro

7th Oct 2015

We are extremely happy with the service of TravelOnline, it is so easy and so stress free, we will be booking with you again!
Many thanks

Scott Reece

7th Oct 2015

I am very impressed with Travel Online. All arrangements went to plan for our trip to Hideaway Island, Vanuatu including flights, transfers and accommodation. I really value being able to email Lisa with even the smallest of queries and I really appreciate her personal and very quick response. I also valued receiving information from Travel Online regarding the possible impact of the Customs and Border control strike. This is the second time I have used Travel Online, and I will continue to do so and will recommend to others.
You make it really easy for travellers who are not experienced in travel outside Australia, particularly to areas where English is not the first language.

Alison Cuthbert

7th Oct 2015

Very easy self service, with the ability to tailor our holiday based on our budget and interests. Will definitely be using Travel Online for future holiday bookings.

Thomas Meredith

7th Oct 2015

Travel Online was very prompt with their responses and emails, especially with reminders and invoices etc. I was very pleased with that. I would definitely book with you again, my only query would be (and I understand it is my fault) that we didn't realize the accommodation we booked at the Outrigger in Fiji was only for room and breakfast was not included. We did make a big assumption that it was, seeing at 95% of the other resorts we have stayed at previously have always included this on really clearly stated otherwise. It would have been nice for this to be checked on, even if it was an email to clarify that we didn't want breakfast. But either way, it is our fault.

Kathy Pham

6th Oct 2015

Yes definitely would use Travelonline again and would recommend this service

Carmela Costanzo

6th Oct 2015

Yes definitely would use Travelonline again and would recommend this service

Carmela Costanzo

6th Oct 2015

Hello, just want to say thanks for our great holiday. Everything was perfect and all worked out. Flights were straightforward and transfers all ran smoothly including ferry to Daydream Island. Thanks for your service and will definately use you again. You are highly recommended travel group

Carlo Sosic

6th Oct 2015

Excellent phone service when required. I was unable to speak to a service provider to reconfirm transport. When I called TravelOnline, the consultant took ownership and contacted the service provider on an alternate number and reconfirmed the service.

Sergio Paul Valentino Bestulic

6th Oct 2015