TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,272 customer reviews

Thank you for your help with booking my stay at the Silky Oaks Lodge in Mossman. It was easy to make a reservation and everything went smoothly with my stay.

Nualchan Sakchalathorn

16th Mar 2017

Exceptional service

Sophie Kammerlocher

15th Mar 2017

We have booked with travelonline before & will definitely do it again. Thanks Clare.

Barbara Shaw

15th Mar 2017

Used travel online now on a few occasions. The service has always been very efficient.

David Lear

15th Mar 2017

As a new comer to traveling TravelOnLine made every thing easy.

Peter Milton

15th Mar 2017

Holly was very helpful and very responsive. Any questions we had were dealt with promptly. Yes i would recommend your service to my family and friends. We all had a great time away. Thank you

Sally Harrison

14th Mar 2017

Great service and would book again, as well as recommend to family and friends. Thanks.

John Ward

14th Mar 2017

Excellent service. Booked online but felt like we had booked in person. Everything was organised and confirmed promptly.

David Tofts

14th Mar 2017

Very satisfied with the service I received from Travel Online and will definitely recommend to family and friends.

Mohitkumar Bhatt

14th Mar 2017

No complaints sevice was great Lisa was a pleasure to deal with

Robert Mcleod

13th Mar 2017

Everthing has been spot on - transport transfers hotel

Everything!

I've been coming to Bali for 35 years and I'll be using your services again!

Peter Carmel

13th Mar 2017

Response to quote requests was fast and accurate. Additional support was offered at relevant times during the process.
Reminder emails for final payments were well timed.
The only concern I had was that once I had made my final payment for the holiday I had to chase up the confirmation. This caused me some concern as I had made a large payment online and did not receive confirmation until a few days later when I followed it up.
I did receive an apology and prompt service after my enquiry.
I would definitely use your services again.
thank you

Rebecca Mathews

13th Mar 2017

We had an amazing trip and everything was so well organised. Will definitely use Travel Online to book our next holiday.

Marius Pretorius

13th Mar 2017

Excellent service...
Will definitely use again...

Tania Ririnui

12th Mar 2017

Very easy many thanks we willl use again thanks Holly

James Harper

12th Mar 2017

had a fantastic time and everything that you guys sorted for us was great will use you guys a lot more now that we know about you.
Thank you very much

Ricky Pearce

11th Mar 2017

Super easy to deal with and very helpful

Karen Foster

11th Mar 2017

This was the first time I had used TravelOnline and found them to be very easy to deal with. They made the holiday booking process very simple. They were always readily available via email or phone to answer any of my questions. I wouldn't hesitate to use them again. Very impressed and would highly recommend.

Susan

11th Mar 2017

Fantastic easiest holiday I've ever booked.. will use u again.. thanks heaps..

Tanya Fynch

10th Mar 2017

I would definitely recommend everyone to book through your services. You guys went to the extra mile arranging flowers for our anniversary which was a surprise!
All of the arrangements went smoothly and we are super happy!
Thank you so much!!

Paul Fleming

10th Mar 2017