TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,782
Average Rating: 4.85 out of 5

Customer Service Reviews

A good online service, good deals, Prompt replies, helpful staff over phone and internet. Have used them several times and will continue to do so.

Gail Sugar

25th Aug 2015

Thanks Joanna my 60th birthday present was fantastic

Andrew Castle

25th Aug 2015

Great service. Claire was fantastic and very helpful. Definantly use service again.

Renee Green

25th Aug 2015

Thank you Clare, booking on line was new for me and the TravelOnline website was very easy to follow.Your prompt reply's to my emailswere very much appreciated and the service on the phone was very professional and efficient. I have already recommended TravelOnline to friends and family and I would certainly use it again.

Jill Mclaughlan

25th Aug 2015

Excellent. Made for an easy trip

Michael Simpson

25th Aug 2015

The service at Travel Online is fast, efficient and offers great value family holidays. This is the second time we have booked a holiday with you and won't hesitate to use you again for our next holiday!

Leanne Hanvey

24th Aug 2015

excellent service

Paul Amos

24th Aug 2015

Kept us up to date and informed even just before we left there was a maintenance issue at the first resort they wanted to let us know about

Emma Halliday

24th Aug 2015

Everything worked like clockwork - I don't normally book whole holidays online because of stories I have heard but this one gave me some confidence.

Stephen Walker

24th Aug 2015

We have had a fantastic experience booking our our family holiday to Fiji with Travel Online. The quick quoting system was fantastic, the booking process and follow up for due payments etc was super easy, and best of all the price absolutely smashed other quotes we had obtained! I was hesitant at first as it was an online agency only, however when I called I could still speak to a real person and any email questions I sent were answered promptly. Overall a great experience and we will be definitely using Travel Online again. Thank you!

Alana Hampton

24th Aug 2015

Very friendly,helpful and efficient. I would certainly book through you again and recommend you

Nicholas Woodford

24th Aug 2015

Excellent service, fast prompt service, very happy. Would definitely go through Travel Online again and recommend to friends.

Michael Subritzky

24th Aug 2015

Fantastic service, very efficient and extremely helpful.
Very happy with the service, thanks

Emily Munnerley

23rd Aug 2015

Great service and will certainly use your service again for our next holiday. Joanna was always online for any questions and she always replied promptly.

Paul Steer

23rd Aug 2015

I liked everything about your service. I had no problems booking with you at all. Yes I would book through you again. and yes I would recommend you to family and friends. :)

Sharon Deku

23rd Aug 2015

Thankyou to cecilia she was really polite and awnsered all my questions I will always book with you guys and I will recommend to my family and friend to use you thanks again to cecilia

Ben Scott

23rd Aug 2015

Clare took care of everything.

I was a bit cautious not having ever booked an online holiday before and did not now what to expect or how much follow up i was needing to do.

The experience was pleasurable with all details confirmed any questions answered immediately, and clearly . This gave me confidence that the holiday was under control, and it was.

Thankyou Clare for our sanity through the stressful time of booking the family's holiday.

Kristian Chambers-mclean

23rd Aug 2015

Not enough info concerning air flight re their package options. Originally one way full luggage and other just hand luggage which was not an option. Fortunately we alerted you of this which was rectified

Stewart Richards

23rd Aug 2015

I'd definitely use TravelOnline again, couldn't fault the service. All questions were answered promptly and I'd recommend them to fellow travellers.

Kathrine Jones

23rd Aug 2015

Everything was taken care of from the beginning and the trip and accommodation went smoothly!

I would recommend using TravelOnline again in my future bookings!

Metodija Becvarovski

22nd Aug 2015