TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,939
Average Rating: 4.85 out of 5

Customer Service Reviews

This was by far the cheapest deal found for where I was going/where I wanted to stay. It included several freebies and many other things like hotel transfer that not many other deals included. Would definitely recommend and use in the future.

Brooke Purdy

7th Oct 2015

Good service and kept us up to date. Yes i would use your company again.

James Hefferan

7th Oct 2015

Great prices and efficient service. Would use again. Very pleased with TravelOnline

Scott Charlton

7th Oct 2015

Easy way to book a holiday, helpful friendly staff. Good communication both by email and phone. Very helpful. Thankyou.

William Lang

7th Oct 2015

Your assistance was invaluable and helped to make the holiday most enjoyable. We certainly appreciated that changes that cropped up along the way were able to be accommodated without any trouble.

David Munro

7th Oct 2015

We are extremely happy with the service of TravelOnline, it is so easy and so stress free, we will be booking with you again!
Many thanks

Scott Reece

7th Oct 2015

I am very impressed with Travel Online. All arrangements went to plan for our trip to Hideaway Island, Vanuatu including flights, transfers and accommodation. I really value being able to email Lisa with even the smallest of queries and I really appreciate her personal and very quick response. I also valued receiving information from Travel Online regarding the possible impact of the Customs and Border control strike. This is the second time I have used Travel Online, and I will continue to do so and will recommend to others.
You make it really easy for travellers who are not experienced in travel outside Australia, particularly to areas where English is not the first language.

Alison Cuthbert

7th Oct 2015

Very easy self service, with the ability to tailor our holiday based on our budget and interests. Will definitely be using Travel Online for future holiday bookings.

Thomas Meredith

7th Oct 2015

Travel Online was very prompt with their responses and emails, especially with reminders and invoices etc. I was very pleased with that. I would definitely book with you again, my only query would be (and I understand it is my fault) that we didn't realize the accommodation we booked at the Outrigger in Fiji was only for room and breakfast was not included. We did make a big assumption that it was, seeing at 95% of the other resorts we have stayed at previously have always included this on really clearly stated otherwise. It would have been nice for this to be checked on, even if it was an email to clarify that we didn't want breakfast. But either way, it is our fault.

Kathy Pham

6th Oct 2015

Yes definitely would use Travelonline again and would recommend this service

Carmela Costanzo

6th Oct 2015

Yes definitely would use Travelonline again and would recommend this service

Carmela Costanzo

6th Oct 2015

Hello, just want to say thanks for our great holiday. Everything was perfect and all worked out. Flights were straightforward and transfers all ran smoothly including ferry to Daydream Island. Thanks for your service and will definately use you again. You are highly recommended travel group

Carlo Sosic

6th Oct 2015

Excellent phone service when required. I was unable to speak to a service provider to reconfirm transport. When I called TravelOnline, the consultant took ownership and contacted the service provider on an alternate number and reconfirmed the service.

Sergio Paul Valentino Bestulic

6th Oct 2015

I first used TravelOnline as a tool to get some prices and start my research, but I soon realised that their website was the best available, and their prices were also very good. It made the planning and purchasing of my holiday so easy that I decided to use their web site and service for my holiday to Bali. After purchasing on-line I found that they also have excellent one on one service as well. My consultant, Emma, made contact, and I was able to ask questions and keep in contact with Emma at all times leading up to the trip and even during. A first class experience and I would recommend TravelOnline to anyone.

David Burnes

6th Oct 2015

Michelle was really quick art getting back to me, with a few queries I had. I did a bit of research on the pricing and found hers to be the best by far!

Matthew Connolly

6th Oct 2015

Fantastic service. Would definately use again. Thanks Lisa

Dean Thommers

6th Oct 2015

Good and lots of communication. Would book with you again.

Andrina Watts

6th Oct 2015

Michelle was amazing, from the initial contact to the final itinary all went like clockwork, any inquires we had were responded too at her earliest convenience and the whole trip went off with out a hitch.
The online aspect was a breeze and we would not hesitate to use the organisation again, like most people, I am aware cheapest is not always the best avenue, security and integrity are high on my agenda whilst dealing online and travelonline.com meets them all, I would highly recommend the organisation and will be seeking advice next year for our next stay at the magnificent Cook Islands. Thank you Michelle

Richard Martin

6th Oct 2015

Yes use you again. The resort in far north I was under the understanding was in Port Douglas but it actually was 30min away in pam coves

Sandra O'rourke

6th Oct 2015

Travelonline was very easy to use, the product was exactly as expected, the assistance was prompt and helpful. I will be using Travelonline for future travel and have already recommended the service to others.

Thanks
Paul

Paul Mcpherson

5th Oct 2015