TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,276 customer reviews

Rebecca was excellent with getting a place that could accomodate what we wanted. The studio delux room had everything we needed. It was central to everything. I used public transport for the first time in thirty years. I had to contact Rebecca a number of times due to changing flights and not being able to book the accodation. She was so patient and did it all for me. Thank you Rebecca. My daughter and I had a great time. Lots of walking ,shopping and I got to do my home and away tour haha. ????????????

Helen Silva

8th Apr 2017

Awesome awesome awesome! Thank you so much Jodie - made sure all the boxes were ticked for us!

Shelley Lidgerwood

7th Apr 2017

Thanks Cecilia for all your help booking our holiday. It made it so easy for us. Very helpful and prompt replies. Would definitely recommend. Thanks again

Belinda

7th Apr 2017

Great service, already booked again with travel online, all went smoothly. love this website. Cecilia was fantastic,

Sharon James

7th Apr 2017

Very happy with our trip. First time using this company and it all went smoothly thank you

Brett Sipthorpe

7th Apr 2017

Great idea to put a deposit on holiday and pay for it one month out.
Great savings on your website
Thanks

Rachel Macinnes

6th Apr 2017

Clare, I can't thank you enough for the fabulous 'package deal' we received via Travel on line..... We have holidayed in Fiji many times over the years and this was one of the most enjoyable weeks we have ever had......
My daughter and her family have been to Fiji with Travelonline and did recommend you.....
I would love you to keep us on your books for all other 'package deals' on offer to Fiji
Your service was excellent - we could not fault one thing.....from choice of flights/transfers/accommodation(just the best room) with golf included.....just perfect!!!!
Thank you sooooo much....??????????????

Beverly Boroughs

6th Apr 2017

Easy to understand quote. Fast and friendly communication. Great value for money. So easy to book our holiday package. Will definitely recommend travelonline.com to everyone. Thankyou for making the process so easy.

Jason Bajada

6th Apr 2017

Service was excellent with consultants very responsive to any queries I emailed in and when i phoned in. They sought the answers to my questions and phoned me back within a very quick timeframe (even quicker than i expected) so excellent service. Even when my assigned customer service consultant was not there other consultants handled my query with same speed and great service.
If i had any improvment suggestions it would be to perhaps send the vouchers much sooner than the day before we were leaving. I print everything at work and since we were leaving to stay at the airport the day before our trip started i was not at work and so getting the vouchers printed became a problem. This is minor but it was a bit stressful.
Overall i would definitely use your company again and have already recommended you to a friend. Responsive service was excellent. Thanks to all

Simone Emma Channells

6th Apr 2017

Very easy to deal with, nothing was a hassle. I would use your service again, just a suggestion if you could advise on expensive or inexpensive holiday's.

Jason Martin

4th Apr 2017

Excellent service. Everything found to be exactly as advertised, booking was handled efficiently and we would certainly recommend your service to other holiday seekers. Thank you so much, we had the best holiday!

Peter Barnett

4th Apr 2017

Thank you to the team at travel online for a well organised holiday
Everything went to plan
Transport to and from the hotel and the special room request was adhered to
We would certainly use Travelonline again for our next holiday

Sandra Soames

4th Apr 2017

Quick, professional and easy to do. Rebecca was excellent.

Peter Oliver

4th Apr 2017

I love using Travelonline - its perfect if you want to plan a trip with everything taken care of. I have recommended Travelonline to colleagues and friends because it is simple and easy and the tours and accommodation are always good quality.

Leasa Mayes

4th Apr 2017

First time booking with travel online and have found the service really good and very helpful , so a big thankyou. Would definitely book again on another trip .

Thankyou for all your help and service Holly, very much appreciated and made the experience pleaseant.

Anoly Klemenic

3rd Apr 2017

We would definitely book with you again and recommend you to family and friends. Everything went perfectly well. The booking process was easy and communication was excellent. We had a fantastic holiday, thank you so much for organising everything Renae, we really appreciate it.

Ben De Bono

3rd Apr 2017

Excellent communication and service. Thanks so much!

Suzanne Hughes

3rd Apr 2017

Great value and very helpful agent. Saved me hours I'd normally spend with a travel agent in person, but didn't require me to source my own transfers, hotel quotes and accommodation. Best of all, the Travel Online price was the best I found anywhere else online

Natalie Cincotta

3rd Apr 2017

We were very happy with the packaged arranged for us. The accommodation was excellent and our flights to Hamilton were uneventful. Because we had to be evacuated off the Island due to the cyclone, Virgin took care of us and we eventually made it safely home.

Phillip Stanford

3rd Apr 2017

Great package deal and price that no one could even come close too. Always replied quickly and answered all our queries. We will be happy to recommend to our friends and family.

Danny Kiraly

3rd Apr 2017