TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,939
Average Rating: 4.85 out of 5

Customer Service Reviews

Prompt and efficient....thanks

George Thesalonikeos

19th Oct 2015

This is the second time we used TravelOnline to book a family holiday to Fiji.
From the 1st quote request, everything was handled quickly, efficiently and even after making changes all update emails and confirmations received quickly.
The overall experience is brilliant.
You can even speak to a real person and discuss the travel and they will assist you accordingly.
All travel booked from flights, hotel and private car transfer was spot on, no delays in Fiji. Everything booked and confirmed.
We would highly recommend and will definitely use again.

Craig Mendel

19th Oct 2015

lovely company to deal with right through from booking till departure & beyond will keep using travel on line for future bookings

Lee Anderson

19th Oct 2015

The organisation was excellent, both here and in Phuket. The communication was just right and so was the price. There were no hidden costs and the honest service in Thailand was great. I would recommend this service to family and friends.
Organising travel and accommodation when our flight was cancelled was also excellent.

Jacqui De Abel

19th Oct 2015

would recommend to family and friends

David Audino

19th Oct 2015

Great Service. highly recommend

Karen Tucker

19th Oct 2015

Thank you Emma for all your help with our recent trip to Fiji. We found the service and value unbeatable. Will be booking with you again when we return next year. Vinaka!

Karen Hall

19th Oct 2015

Found your service to be competitive in pricing.
Also you were very prompt in replying to my query, thank you.
Yes would recommend you to friends.

Ruby Wiles

19th Oct 2015

Things went so smooth. Even though this was a on line booking, email communications were great. Highly recommended

Warren Pickering

19th Oct 2015

Lisa was very helpful. Thank you.

Jasmin Kohlbrecher

18th Oct 2015

the only thing that I was disappointed in was when I booked both trips for Brown and ourselves I stipulated that we wanted to have a late check out as flight was not until 10.45pm. when I confirmed with resort this was not done so we were in limbo from 11.00am until 5.30pm the resort as always was great the Brown booking and ours our rooms were on the complete opposite side of resort which was a bit annoying and could not be changed.

Stuart Langdon

18th Oct 2015

Thank you Lisa scull your service was excellent, the service was allways there no matter how many times i rang you back hahaha, everything went smoothly on the trip and myself and my family had a awesome time, would certainly reckon mend travelonline to further friends and family and i would certainly contact you for my future holidays to come, thank you so much again. :)))

Kenneth Hess

18th Oct 2015

Great service. Would book with you again for next year. (Thinking of Palm Cove and Mission Beach)

Zahide Braham

18th Oct 2015

Great response from travelonline had all documentation printed with all info represented clearly made my trip go smooth and calmly, being organized is key to a great holiday.I stayed informed and Joannna collins was geat to help deal with all my travel options.Thanks.

Anthony Varday

18th Oct 2015

Great helpful service happy to book with you guys again.

Mat Hoffmann

18th Oct 2015

Easy to book and response to emails super quick. The booking was hassle free and was cheaper booking through Travel Onine then the other on line services

Kaylean Smith

17th Oct 2015

This is the 2nd time we've used Travelonline and both times we have received great advice and service. Wouldn't hesitate to use Travelonline again.

Andrew Jones

17th Oct 2015

It was my first time booking a holiday on line, but must say I would most certainly do it again in a heartbeat, my consultant Lisa Scull was so very pleasant, made me feel like we have known each for years, it was the easiest holiday I have ever booked, and the outcome well just fantastic, I had a perfect enjoyable holiday, only thing I was sorry about was that my holiday came to an end, the flights were great too, very pleasant crew, food was super too, so YES I would recommend travel-online to anyone, (already have) well done Lisa and thank you very much.

Alberta Zwegers

16th Oct 2015

Easy efficient and great to deal with
:-)

James Matthew Foran

16th Oct 2015

All good

Dean Stuhldreier

16th Oct 2015