TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,939
Average Rating: 4.85 out of 5

Customer Service Reviews

The easiest and cheapest way to book a holiday! I'll be definitely using travel online for future holidays and have been recommending you to everyone.

Kristin Brushwood

16th Oct 2015

Easy and quick booking. Responsive by email and phone. Good deal.

Saeed

15th Oct 2015

Service was great. I particularly liked how you weren't hounded by the staff trying to get you to lock something in. We were able to get our own quotes from the online tool and then given the time to think things through before settling on an option. The staff were always there for any questions, but did not constantly ring. Email reminders about payment were always sent in plenty of notice.

Lyndall Frost

15th Oct 2015

The team were excellent. I called and spoke with several travel consultants and nothing was too much trouble for them. They made the travel arrangemnets very easy for me.

Tracey Poole

15th Oct 2015

Great packages, easy website to negotiate and prompt helpful service all the way. Would definitely book through Travelonline again.

Sian Mulholland

15th Oct 2015

Your service was excellent and we book with you again

Petros Bogdanis

15th Oct 2015

Great excellent she did a lovely job in booking our holiday.

Petros Bogdanis

15th Oct 2015

I was dubious at first going on line instead of a travel agent shop but WOW everything went to plan and the staff are so quick to get back to you with answers to questions. We saved a lot of money going through TravelOnline and have already recommended you to my friends. Thank you especially Jo anna.

Julianne Mullins

15th Oct 2015

Lisa was very efficient in confirming the accomodation and sending the vouchers.
Thanks so much Lisa, it was a fantastic holiday.

Patricia Alam

14th Oct 2015

Thanks again for your great service, Our accommodation was excellent.

Anthea Fowler

14th Oct 2015

We are repeat customers of Travel Online because you send us information bout excellent deals, we have never been disappointed with any of the holidays we have booked with you, and we have always been very happy with the service Lisa Scull and the rest of the team offer us. Our most recent trip to Port Douglas was no exception. Thanks.

Jane Batzloff

14th Oct 2015

As I had to book for fifteen family members from Sydney, Albury and the Gold Coast Holly help with all the arrangements.

Many thanks Holly

Anthony Eden

14th Oct 2015

All good very responsive

Brett Clifton

14th Oct 2015

Holly was very helpful and made everything easy.

Thank your Holly

Mike Eden

14th Oct 2015

Easy, efficient and price competitive. would use again

Andrew Robinson

14th Oct 2015

I was the organiser of my parent's holiday and I appreciated the email from Joanna asking how my parents, Ryszard and Eva were getting on, as they'd not boarded the transfer from the hotel to the airport. I then called for more info and it wasn't a problem to find out.
Overall a very positive booking experience - we will definitely be booking with TravelOnline again in future. Thank you!
Caroline

Ryszard Piekarz

14th Oct 2015

Lisa was very helpful and well informed we will continue to use Travelonline

Stuart Warwick

13th Oct 2015

Easy to use. No problems on arrival on Bali. Follow up emails good. We will use this service again.

Craig Chapman

13th Oct 2015

Fantastic service. I feel bad for the traditional travel agents in shopping malls.

Will use this service again.

Willem Van Rooyen

13th Oct 2015

The three members of this party had a wonderful stay at the Patong Merlin. The trip went smoothly. The Thailand trip organizer was very helpful in advising us on tours and event available. All staff were friendly and helpful. TravelOnline did an excellent job of our booking. The location/room and facilities were excellent. We also met some very nice people along the way. We enjoyed the band each night, the Bistro and the restaurant at the rear of the venue.
Thank you Cecilia for an excellent trip once again.

Mary Peggy Morel

12th Oct 2015