TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,782
Average Rating: 4.85 out of 5

Customer Service Reviews

We had a wonderful time. The only hiccup encountered was being unable to contact the local Phuket mobile number to organise the free half day tour included in our package. We decided to email Cecilia Russell about this
and very much appreciate the very prompt response and professionalism in which it was handled. Everything was organised from her end and the confirmed booking: date and time of pick up etc was delivered to our apartment that day (by the way...the tour was excellent). We will definitely use this company again. Thank you. Dianne and Colin Chambers????

Dianne Chambers

2nd Aug 2015

This was our first overseas trip and all arrangements and bookings went very smoothly - thankyou! I would book with you again and recommend you to family and friends

Barry Brennan

2nd Aug 2015

Thanks, your service was quick and very efficient. Just so easy to book a holiday though you. Will be back.

Constandinos Sifniotis

2nd Aug 2015

My first time booking a holiday online and everything went perfectly. Will definitely book through you again. Thank you.

Nicole Marquez

2nd Aug 2015

Excellent, fast service with a very clear website. After shopping around online, this was the easiest way to book our holiday, backed up by very good e-mail follow-ups.

Duncan

2nd Aug 2015

I am so glad that I've used TRAVELONLINE for my special holiday to Bali. Joanna and her team were wonderful and accessible all the time. Even recent trouble with Vulcan ashes over Bali and a need for cancellation and rescheduled flights didn't spoil my precious holiday - of course because of Joanna' ability to fix the things and to calm me down. Thank you very much Joanna and we will definitely choose you again.
Very happy and grateful Mrs. and Mr. Berberovic

Djanana Berberovic

1st Aug 2015

Quick and efficient. Will use again and recommend to family and friends

Ian Broadbridge

1st Aug 2015

Big thank you to Cecilia. Her friendliness, and efficiency were awesome. She made our trip so easy. Nothing was a problem to her, which is a wonderful feeling for customers to feel.
We had no hiccups at all, and this was all thanks to Cecilia and her support.
Our accommodation was awesome as was The Sheraton - a beautiful place to stay.
I have already recommended Travel OnLine to several of our friends and will continue to do so. I wouldn't hesitate to book my travel through your company again.
Thank you so much
Kind regards
Pat Pender :)

Patricia Anne Pender

1st Aug 2015

Great service from Clare. I was a bit hesitant at first to book through Travel Online as I'd never heard of them before but they are very prompt and saved us a lot of money. I booked half our holiday through them and the other half Expedia and saved $20000. The best Escape Travel and Flight Centre could do was $40000 so managed to get it for half the price. Clare was even able to arrange a refund when one person dropped out. Thanks Clare.

Matthew Skuse

1st Aug 2015

I found Travelonline to be the cheapest package I could find. They returned my emails straight away and were very helpful. I highly recommend booking a holiday through Travelonline and will definitely use them again. Thanks for looking after us.

Sharon Mcevoy

31st Jul 2015

My husband and came back from our first "alone- no kids " trip to Bali yesterday morning. The holiday was organised via TRAVELONLINE and we have nothing but praise for Joanna and her team. This was the first time that we used them but certainly not the last one. The accomodation and Day spa were amazing- the best massage ever. Thank you Joanna for organising such a memorable, special holiday for us.????????????????

Djanana Berberovic

31st Jul 2015

Thanks Lisa for your excellent service in arranging this Fiji holiday for us. All went well and to plan. Transfers to and from the hotel was generally on time and the ShangriLa was an excellent venue for our second holiday in 34 years to Fiji. We will certainly use your services again in the not too distant future, perhaps again for another Fiji trip. We will most certainly recommend your services to our family and friends. Thank you again.

Raymond Riviere

31st Jul 2015

We would certainly use your service again. Everything went like clockwork. Thankyou. We would also recommend you to family and friends.

Gerald Lawford

31st Jul 2015

My opinion on travelonline is all good. This was my first time at booking a holiday online and I have to admit it wasn't as hard as I thought it would be. Whenever I had a query or a problem, I just rang up and whoever I spoke to was able to sort out the problem straight away. I found the service very accomodating and would book again through travelonline. I would also recommend them to family and friends. Thank you for the service.

Vivian Carter

30th Jul 2015

Your service was user friendly. You gave us a very competitive rate. Would definitely use Travel on Line again and have already recommended to our friends.

Brett Lysaght

30th Jul 2015

Fantastic trip thanks Joanna you organised everything perfectly no issues at all. Will be back for our next annual holiday.
Andrea

Andrea Page

30th Jul 2015

Great service, very friendly. Made booking the holiday a breeze. Have used this service several times and will continue to do so for all holiday bookings

Katie Fallon

30th Jul 2015

Good pricing and excellent management of our quote, payments, etc

Hans Schnell

30th Jul 2015

Straight forward friendly service. Thankyou, we all had a great trip

Craig Lewis

30th Jul 2015

Yes very helpful and will book with you again very professional and all our enquiries were met.

Karen Power

30th Jul 2015