TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,837 customer reviews

This was my 1st ever booking on line holiday, I cannot pay enough compliments to you , the communication was spot on from the very 1st phone enquiry . The trip went like clockwork, nothing to fault, and will certainly use you again, have already recommended to others . Thank you

Anne Moore

23rd Oct 2016

Excellent service and very helpful.

Kenneth Jarvis

23rd Oct 2016

Holly was great
Efficient, quick service
Will definitely use her again

Candice Leigh Bruzgulis

23rd Oct 2016

This is the second time I have booked with travel online. I found this time I had to chase up a few things. I changed my booking from one person to two, and twice I had to email and request that the itinerary be updated. The hotel had obviously also had been given the non updated version as they kept querying the fact that ther were two people arriving for breakfast every morning!
Overall though it was not a big issue, just a minor irritation and it would not stop me from booking with travel online in the future. I would be happy to recommend the service to others.
Thanks

Melanie Walsh

22nd Oct 2016

I will certainly recommend the services of travelonline. The rates were very competitive and the transaction was smooth and simple.

Danielle Healey

22nd Oct 2016

To contact you was quick and easily. You answer all my questions,booking went smooth .I will book Again with you and will recommended to my family and friends

Mustafa Besirevic

22nd Oct 2016

Hi all correspondence with Lisa Scull was brillant. great service

Thank you

Jeffery Michael Vella

22nd Oct 2016

From the initial enquiry and all through the booking process to receiving documents travel online were fantastic.
Plus all the bonuses were amazing. Highly recommend travel online and will definitely use again

Glenn Kershaw

22nd Oct 2016

Lisa Skull was very helpful and a pleasure to deal with any issues or queries were dealt with promptly. Thank you Lisa

Tina Sweeney

22nd Oct 2016

Living in regional queensland and having lisa at travelonline book connecting flights making travel part of holiday stress free. The travelonline experience was excellent and would book a holiday again with travelonline and recomment them

Karl Dins

22nd Oct 2016

Very impressed with your service all arrangements were perfectly met times bookings everything works great will definitely use you again thank you very much

Jacobus De Bruin

22nd Oct 2016

Yes would book again

Kirstie Glenn

22nd Oct 2016

Quick responses when required

Frank Cullia

21st Oct 2016

Thanks for your help in booking our holiday, you made it so much easier when i was struggling to find availability.

Emma Stone

21st Oct 2016

Service was very good. Very helpful Everything was very well organised. Will recommend to family & friends.

Only thing was transport from airport was arranged by hotel to pick us up but was not told about this so we got a taxi from airport.

otherwise very good

Jonnine Patricia Sharrinovski

21st Oct 2016

Service was friendly & professional at all times, booking was easy & information on hand to assist when requested, Thank you

Sonja O;'brien

20th Oct 2016

Very good service always was quick to response to any questions we had , will use again for my next trip and I will recommend to family and friends I already have
Thanks again for making our holiday stress free from start to finish

Ilias Tsivitis

20th Oct 2016

Travel online were very reliable and sorted out any concern I had about our booking.

Robert Phillips

20th Oct 2016

Lisa was great, very efficient and super helpful. I sent the wrong card in my email by mistake and Lisa ensured it was fixed without an issue. Highly recommend her.

Tracey Davies

20th Oct 2016

We loved how you can get quotes and book everything you need for your holiday all in one place,everything was just so easy.The communication was also great.We have and we will continue to recommend to others.Thank you so much for helping to holiday so easy. We will definitely book with you again.

Joanne Martin

20th Oct 2016