TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,939 customer reviews

Clare and The Travel online team made our holiday experience a breeze. Our questions were always answered and our stay at Centara Karon Resort was amazing. We will definately book again through travel online. We have already recommended travelonline to our family and friends.

Peter Turner

7th May 2017

Travel online were fantastic with our booking and would have no hesitation in booking with them again. The girls were great with responding with emails and any problems I had .
Thanks again travel online and have already recommended you to our friends .

Ruth Hince

7th May 2017

service very good/ yes i would book with you again/i would recommend you to my family and friends.thank you

Roland Russ

7th May 2017

At first I was very nervous to book online myself and not use a travel agent but from the moment I booked our holiday Jodie and the team were in contact instantly. I found it extreamly easy to communicate with Jodie and she made it completely stress free. Straight away Jodie organised seat selections to insure we all sat together as a family of 4 were positioned where we wished. We were sent emails regarding renervations and things happening regarding our resort we were staying at and if it inconvienced us in any way they were able to submit changes. Our itinerary was sent to us on booking and all our vouchers for transfers and food/spa credit was sent to us via email on our final payment a month before travel. Flights have to be paid upfront and having the extra time to pay of the accomodation was great. When we arrived in Fiji we had no issues with transfers, when we arrived at the resort check in was simple. Everything went smoothly as it could of. Thank you so much to the team at travel online for making our first family overseas trip such a breeze and stress free. Can't wait to book our next holiday with you guys!

Mark Green

7th May 2017

This is the second time I've used Travel Online and would recommend them to anyone. They are helpful and knowledgeable. Will use again for our next trip

Anissa Jones

7th May 2017

Service was excellent and everything ran smoothly. I have used Travelonline many times now and have found each time they have been brilliant. Would thoroughly recommend

Belinda Morcombe

7th May 2017

Had no trouble

Karen Barry

7th May 2017

Very happy with your service. Yes I would book with you again and I would be happy to recommend you to anyone. No complaints. Thanks

David Schlenert

7th May 2017

Great package and great price. Everything ran so smoothly from start to finish! Wouldn't hesitate to book another holiday through TravelOnline!

Anonymous

6th May 2017

Very helpful and made for a streamlined process.

Michael Siwes

6th May 2017

Very fast confirmation with nil hassles. Will definitely use travelonline.com again

Sarah Monaghan

6th May 2017

We would certainly book with travelonline again the service was excellent and we would recommend travelonline.

Brian Eveleigh

6th May 2017

Will be using travel online again

Already booked for my daughter

Great deals

Jennifer Abbott

5th May 2017

Lisa was great, bent over backwards to help us. Thanks again had a great trip.

Sarah Martin

5th May 2017

Rebecca was absolutely fabulous in organizing this accommodation for my parents 40th wedding anniversary trip away. It was great value for money with all the bonuses and breakfast included. They had a memorable time, thank you!

Croce Nick Belvedere

4th May 2017

Marleen was very helpful with our bookings. And in particular, with the re booking s and insurance claims following the cancellation of our initial bookings due to flight cancellations.

Clement Egan

4th May 2017

The whole process was extremely easy.
Travel online was recommended to us and we would definitely recommend to others.
Would use travelonline again.

Thankyou Jodie .

Guido Spezzano

4th May 2017

Fantastic service. Friendly and helpful.
I would definitely use travelonline again.

Angel Cutro

3rd May 2017

Smooth and hassle free service, everything was covered. All transfers went like clockwork. Thank you Lisa

Stephen Bright

3rd May 2017

all went to plan thanks Kaye and Paul

Paul Jasprizza

2nd May 2017