TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,282 customer reviews

Such a smooth transaction and great service

John Sergis

12th Jul 2017

Excellent and prompt service. Would use again and recommend to others.

Pauline Gaffney

12th Jul 2017

It was all very easy for us and there were no surprises. We will be very happy to use your service again.

Richard Taylor

12th Jul 2017

This is the second time I have used travel online to book my holiday and again the service has been fantastic.

Janene Petersen

12th Jul 2017

A good experience, very happy

Simon Lynch

12th Jul 2017

Easy to book, good options, great prices

Brydie Bodnar

11th Jul 2017

All went well and we enjoyed our time up north. Weather was not too helpful for the first 4 days but it was great for our island escape. The only issue we had with the vouchers was at Novotel. The three times I checked in, they wanted me to pay for the accommodation (again) and the breakfast deal was not in their system (Adults $20 and kids free). At the end of the day everything was sorted out.

Andre Lopes

11th Jul 2017

Great service. The website is very easy to use and inclusions well explained. There were no issues with our booking - all went smoothly. Highly recommended.

Natalie

11th Jul 2017

very helpful good response time to our enquiries was very satisfied and would be happy to use this company for our future travel plans

William Webster

11th Jul 2017

Friendly and easy to use service, would use again and recommend to others.

Stuart Brewster

11th Jul 2017

excellent service...definitely will be using travelonline for my future holidays. thanks

Fiona Edwards

11th Jul 2017

Great efficient service. Kelly was a pleasure to deal with.

Joyce Goupy

11th Jul 2017

Laura was wonderful. We were very impressed with her service and for taking the initiative to research alternative destinations for our holiday. All elements of our holidays ran smoothly and we had no problems at all. Thanks again Laura.

David Fisk

11th Jul 2017

Easy to navigate website with clear options. Prompt response to email queries. Would definitely recommend to family/friends who like to book their holidays online.

Jeffrey Mckergow

10th Jul 2017

3 rd time using TOL-always very professional would use again for sure.

Peter Cunningham

10th Jul 2017

Thank you so much Claire for being so available for any questions that I needed answered prior to booking our airfare & accommodation to Bali over 6 months ago! Your response to helping me work out room configurations for 4 family's needs was helpful & stress free! We stayed at the Padma Legian Resort which was amazing & a dream come true! Everything ran smoothly! Highly recommend Travelonline! Can't wait to book another Holiday! Much appreciated!

Angela Brown

10th Jul 2017

Rebecca did a great job organising our holiday - we have a lovely time and the resorts were great. Thank you.

Catherine Johnstone

10th Jul 2017

Easy to book... love that you can pay a deposit and then pay the rest later. Makes it achievable for families. Would definitely book again and recommend to others!

Michael O'keeffe

10th Jul 2017

Recommend by a friend and was very happy with your service. Prices were very competitive so much so we have already booked our next holiday with you. Cheers and keep up the good work

Brett Mcgeown

9th Jul 2017

Fantastic service. Great deals. Highly recommend.

Bronwyn Davey

9th Jul 2017