TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,939
Average Rating: 4.85 out of 5

Customer Service Reviews

We had an excellent family break. The whole experience from our first enquiry to the return home was faultless. We wouldn't hesitate to do it again and thoroughly recommend Travelonline to anyone contemplating a similar adventure.

Philippe Etienne

19th Jan 2016

Very prompt and efficient service
Happily book with you again

David Mosley

18th Jan 2016

Excellent all went smoothly! Defiantly book again through travel online!

Kristy Dymke

18th Jan 2016

Efficient and friendly service. We would utilise this service again.

Rodney Walker

18th Jan 2016

The service that we received from Holly Segon and the staff at Travelonline was absolutely wonderful.

I was so impressed by the ease in which our holiday was arranged, all details covered (it was quite a "fiddly" situation that we had with part of our group returning at different times etc) and every arm of the trip was booked and ready for us without incident.

Although all done online, we were still well supported by Holly and received calls to update on plane delays and information that could help us - and this sort of support wasn't expected but greatly appreciated!

I will use Travelonline for any further travel arrangements and this is because I now have the confidence to do so, even without meeting anyone face to face, after experiencing such great service.

Thanks Holly - we had a fantastic time and are looking so forward to the next adventure!

Erica Brady

Sean Brady

18th Jan 2016

All was great. The planning the communication everything.
That's why we come back every year.
Thanks guys :)

Andriana Leventis-leventof

18th Jan 2016

I was a bit unsure about the quality of service I was going to receive with this website but after an easy booking and payment system I will definitely use this website again. I did have questions and they were able to answer them extremely quickly.
After coming back from the holiday, I am able to realise the ease of the process with flights, transfer and other bookings. It was a very smooth transfer from the airport to the resort which we were very happy with as the flight landed very early. The overall experience was a stress free one and I will recommend it to others.

Chanelle Lombardi

18th Jan 2016

Easy online booking and good customer service.

Emily England

17th Jan 2016

good value for money
yes will book again with your company
I have already recommended your service and company to alot of my families and friends.

Cameron Higgins

17th Jan 2016

cant thank you enough for getting us back early has my wife had to get back to Australia for med reasons. THANKYOU

John Hanley

17th Jan 2016

Was very happy with the service given to us by Holly. We changed our minds a couple of times about dates etc but this was no hassle to her. Every thing we asked about, she had an answer or would find one for us.
Very happy and would suggest her to our friends

Geoffrey Weatherley

16th Jan 2016

TravelOneline was very easy and efficient to use. Lisa our consultant was very prompt with all our questions and changes to our group booking. I found it a good way of saving time in the process of looking for holidays and the personal service and follow up of details and our requests great. I would definitely book again with TravelOnline and recommend the service to our friend and family.
Thank you
Rae Crawford

John Tsougranis

16th Jan 2016

This was the first time I used Travel Online and can not fault would recommend to anyone to use.

Kirsty Boundey

16th Jan 2016

Great service, competitive, fast efficient and very professional will book again

Katrina Fletcher

16th Jan 2016

Very helpful staff! What I love about TravelOnline also is that I pay upfront, in advance, for my holiday accommodation. Then all I have to think about is spending money. Definitely would book again and will recommend them to friends and family.

Sigrid Jonsson

16th Jan 2016

Questions answered quickly and very thorough service

Joanne Newell

15th Jan 2016

Michelle is great.
We had a few problems but (being our first time in Fiji), we realise now 'Fiji Time' is very ambiguous. It was a wonderful place to holiday in once you could let go of things not always going as planned, no matter the detail....
Michelle was helpful and I appreciate her organising the holiday.

Rebecca Cameron

15th Jan 2016

Amy,
You were so helpful which made our experience very special.

things went so smoothly thanks to your assistance.

We will be booking our next holiday shortly.

Well done to you.
Cheers,
Deb and steve Cooper

Stephen John Cooper

15th Jan 2016

Excellent service in all respects. Would certainly book and recommend this service again.

Gaspare Carrozza

15th Jan 2016

We were very impressed with how easy it was to book our holiday with travel online. Our travel consultant Holly was available to answer any questions we had and was very prompt with returning emails and kept us up to date with our travel arrangements. All transfers were organised and the holiday went smoothly from beginning to end. TravelOnline offered great deals and are very competitive with their pricing, we would definitely book a holiday through them again.

Scott Gardiner

15th Jan 2016